Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

After sales Arbury Solihull. bought a used car form this dealer a few weeks ago. All was good, car nicely prepared etc. and I was told the service record and owner manual was in the car. That’s when... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Efficient, tailored and really enjoyable! Luke was so helpful, he has such a lovely manner, I wasn’t planning on purchasing but he found me the perfect car that I just couldn’t resist. The car h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As soon as we waked into Nissan, leamington spa, we felt we were in safe hands. Every question was answered and absolutely no pressure to purchase at all. Josh was friendly, helpful and nothing was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Andy was brilliant with helping us choose our new car, he was able to answer any questions we had and was very welcoming. He wasn't available on the day we picked the car up but had already sorted... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

Since Arbury first opened its doors in 2000, we’ve grown from a single PEUGEOT site to multiple Arbury dealerships located across the West Midlands, Warwickshire, Worcestershire and Staffordshire. We’re proud to represent several esteemed brands, including PEUGEOT, SEAT, Nissan, Škoda, FIAT, Leapmotor and Abarth and CUPRA. At Arbury, we offer a fantastic range of Business and Motability vehicles across our brands. So, whether you’re looking for a brand-new car, a quality used vehicle, the next addition to your fleet, or a great deal on a Motability vehicle, there’s plenty to choose from at Arbury!


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

835 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(835)

148 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Got a good deal

Got a good deal. Great service from Louis.

6 octobre 2025
Avis spontané
Logo de Arbury

Réponse de Arbury

Thank you for your comments and 5* review!

Noté 5 sur 5 étoiles

Dealt with Josh H who has provided…

Dealt with Josh H who has provided brilliant service from start to handover. Highly knowledgeable and went out of his way to provide reassurance and give full transparency. Would highly highly recommend to deal with him directly. Great positive experience.

4 octobre 2025
Avis spontané
Logo de Arbury

Réponse de Arbury

Thank you for your comments and 5* review!

Noté 5 sur 5 étoiles

Josh Motability Soeciallist Simple the Best

Josh Hunt who was the Motability specialist was amazing , a true gent who supported communicated all the through the process of getting the new vehicle. Knowledgeable and gave me all the information required . Josh was friendly and approachable. He is a credit to Nissan and has been far the best dealership salesman I have dealt with . Would highly recommend using Arbury Nissan Leamington Thank you

1 octobre 2025
Avis spontané
Logo de Arbury

Réponse de Arbury

Thank you for your comments and 5* review!

Noté 5 sur 5 étoiles

My experience with Arbury

My experience with Arbury - Peugeot Stourbridge has been absolutely first class. It was our first time joining the motability scheme and Shaun Samra made the experience so easy to do, in fact I was surprised how easy it actually was!
I would definately use this company again. Thank you so much for everything.

30 septembre 2025
Avis spontané
Logo de Arbury

Réponse de Arbury

Thank you for your comments and 5* review!

Noté 5 sur 5 étoiles

Brilliant service from Louis!

Brilliant service from Louis,
Really professional and easy transaction!
10/10 would recommend this branch, best one since 2 months of car shopping!

30 septembre 2025
Avis spontané
Logo de Arbury

Réponse de Arbury

Thank you for your comments and 5* review!

Noté 5 sur 5 étoiles

Highly Recommend Ali at Peugeot Stourbridge

I recently visited the Peugeot Stourbridge branch to get my Motability car and was helped by Ali, who was absolutely fantastic from start to finish. Unlike some other dealerships I had visited, where I felt dismissed as soon as I mentioned Motability, Ali made me feel valued and respected throughout the whole process.

He took the time to listen to what I wanted, arranged a test drive, and made sure I could get the exact car I wanted in the colour I had my heart set on. His professionalism, kindness, and genuine care really stood out, and he made the whole experience easy and enjoyable.

Thank you Peugeot Stourbridge, and a big thank you to Ali – you turned what could have been a stressful process into a really positive one. I’d highly recommend him to anyone, especially if you’re looking for a Motability car.

23 septembre 2025
Avis spontané
Logo de Arbury

Réponse de Arbury

Thank you for your comments and 5* review!

Noté 5 sur 5 étoiles

Chris always gives 1st class service

Chris always gives first class service, very knowledgeable and helpful , always an easy transaction and knows what I look for in a new car , it’s always a pleasure doing business with him , Thank You Chris x

30 septembre 2025
Avis spontané
Logo de Arbury

Réponse de Arbury

Thank you for your comments and 5* review!

Noté 5 sur 5 étoiles

Great customer service

Was look after by Josh in Leamington. Well informed of processes throughout, sign over made simple and easy. very knowledgeable and friendly, have been very well looked after have no complaints!

29 septembre 2025
Avis spontané
Logo de Arbury

Réponse de Arbury

Thank you for your comments and 5* review!

Noté 5 sur 5 étoiles

As soon as we waked into Nissan

As soon as we waked into Nissan, leamington spa, we felt we were in safe hands. Every question was answered and absolutely no pressure to purchase at all.
Josh was friendly, helpful and nothing was too much trouble.
I would recommend Nissan Arbury Leamington Spa to anyone who wanted to look into purchasing a car.

22 septembre 2025
Avis spontané
Logo de Arbury

Réponse de Arbury

Thank you for your comments and 5* review!

Noté 5 sur 5 étoiles

Excellent service for car sale

Louis was great to deal with - very knowledgable and customer centred. He was very efficient with sorting all the paperwork and secured me a fantastic deal on my new car.

25 septembre 2025
Avis spontané
Logo de Arbury

Réponse de Arbury

Thank you for your comments and 5* review!

Noté 5 sur 5 étoiles

Josh was extremely helpful and answered…

Josh was extremely helpful and answered every question that we had clearly.There was no hard sell and nothing seemed too much trouble.Extremely pleased with the trade in value.

25 septembre 2025
Avis spontané
Logo de Arbury

Réponse de Arbury

Thank you for your comments and 5* review!

Noté 5 sur 5 étoiles

Delighted

Fantastic experience from selection of our new car to the ordering and collection.
Nothing was too much trouble for Sam Read a truly professional sales executive with his service
Thank you highly recommend the dealer and the brand

23 septembre 2025
Avis spontané
Logo de Arbury

Réponse de Arbury

Thank you for your comments and 5* review!

Noté 5 sur 5 étoiles

Go see Chris

Peugeot review .
My name is Mrs Beverley Davies , I have had motability cars since the early 1990's I've had many different makes of cars. All of the mobility sales people have been rushed , making my decisions themselves with next to no interaction with me plus very little aftercare , we came to Peugeot and was approached by Mr Chris Hughes, he was polite , made sure we were comfortable & that we were looking for the right car for our needs , he explained everything more than once , making sure we had a car with enough room for a wheel chair & luggage , his aftercare is so good & there's no problem showing us all again when we pop in this is why we are now driving our third Peugeot all 3008 vehicles , we are hoping to have another if Chris is still there, he is an asset to your company . I have told other people we know to make sure they go to see Chris

23 septembre 2025
Avis spontané
Logo de Arbury

Réponse de Arbury

Thank you for your comments and 5* review!

Noté 1 sur 5 étoiles

Poor service, broken promises, and no accountability

I purchased a car from Arbury ŠKODA Leamington Spa earlier this year and the experience has been very disappointing.

Emails went unanswered.

Issues with the car were denied rather than addressed.

They could not provide any paperwork for servicing (I doubt it was ever done).

The car was missing the correct parts, and there was a general lack of care.

When I spoke to the dealership manager, they were terse and antagonistic — which speaks volumes about the leadership and culture.

Buying from a main dealer should bring peace of mind, but this has been the opposite. I would not recommend this dealership.

25 avril 2025
Avis spontané
Logo de Arbury

Réponse de Arbury

Thank you for your comments, we apologise that on this occasion we did not provide out usual levels of customer service. Please could you email some further details, including your vehicle registration, to enquiries@arbury.co.uk to allow the dealership to look into this further for you.

Noté 5 sur 5 étoiles

Great experience

The whole process was easy and hassle free. Louis, the sales exec, was friendly and knowledgeable and made the process enjoyable.

22 septembre 2025
Avis spontané
Logo de Arbury

Réponse de Arbury

Thank you for your comments and 5* review!

Noté 3 sur 5 étoiles

Could have better customer service

Had a look around the forecourt and showroom. Waited ages for someone to come and help. Eventually some one came. Went through the process of buying but wasn't sure and said we'd think about it over the weekend. Asked if they could give me a breakdown of the figures as there were 2 sets. We were promised an email but never received one. Received a phone call Sunday but the phone didn't ring long enough for me to catch the call. Rang back, told someone I wanted Nissan and waited 10 minutes on hold, Rang back on another phone as I felt it was late. They they were closed!

20 septembre 2025
Avis spontané
Logo de Arbury

Réponse de Arbury

Thank you for your comments about Arbury Leasing, we are disappointed that you did not receive our usual standard of service. However, we do not have a showroom or forecourt for Arbury Leasing so we believe you may have left this review in error. If you could contact enquiries@arbury.co.uk with some further details we will certainly look into this for you, so we can ensure that the correct teams involved can be made aware. Thank you.

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service from Paul and very helpful. We would recommend using this car supplier to anyone.

15 septembre 2025
Avis spontané
Logo de Arbury

Réponse de Arbury

Thank you for you comments and 5* review!

Noté 5 sur 5 étoiles

My experience with SEAT Arbury was…

My experience with SEAT Arbury was excellent. Sam was a great help throughout the process. Everything was handled smoothly and professionally.

15 septembre 2025
Avis spontané
Logo de Arbury

Réponse de Arbury

Thank you for you comments and 5* review!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus