Arkelunderwriting Avis 218

The lady who dealt with my policy was very helpful and very polite and friendly.

The agent I spoke to was knowledgeable and careful with the details.

Arranged through CETA insurance, good price, easy to deal with. Cindy was very patient and answered all my questions.

I needed a renewal for my house insurance the renewal was very expensive so I rang to see if I could get a better deal the lady on the phone helped me very much and went through everything with me and got me a much better deal i can’t thank her enough she is a credit to the company thanks again Sli

I’m delighted with the service

Very professional, all details and opinions discussed and agreed.

Excellent. New policy set up

Nick was a great guy kind, patient & knowledgeable.
Good deal too.
I'd thoroughly recommend.

Cindy was very helpful with my query before renewing my policy, and understood my needs and explained details well. My home-insurance renewal quote ended up being even cheaper than the one through the comparison site.

Great serviceMho was courteous , patient and knowledgeable. He made it simple and easy to set up what I needed

I sent a few emails which were not answered and after 3 days had a "postmaster" message saying the mailbox was full so they hadn't been delivered. I also spent HOURS on the 'phone on hold, but eventually got through. The deal I had been offered in January was no longer available. I was offered renewal at £1008, but eventually this came down to £512-odd: still not as good as January's £366, but better than £1008! Thank goodness Moh was willing to help! He was very professional, but communications with the company up to the point that I got through to him leave a lot to be desired.

Prompt response to phone call. Nick was very helpful and read out all the information I had filled in and checked it was correct. I am very satisfied with the amount I am being charged for Home insurance with this company.

Positive experience with Nick who was patient and took time to clearly explain some things I asked about

Sli was very helpful from start to finish. She didn’t need anything repeating and acted upon my instructions in a very professional manner. Thank you for a smooth experience.

Ceta insurance were slow and largely unresponsive to my emails and queries, other than for one person - Nathan Anderson - who was efficient, quick on the uptake and fully addressed relevant questions.

Very helpful!

Nick made the whole experience easier than I thought it would be

Easy to get through to customer service by telephone. The customer service agent Sli that I spoke with was extremely helpful and knowledgeable and dealt with my query in a friendly, professional way. Excellent company to deal with.

Excellent service from Sli, very helpful and efficient