Arkelunderwriting Avis 223

Claimed for water leak by patio escape of water they approved and said go ahead then refused to pay claim dealt with woman called Fran holdsworth rubbish company stay away

Worst home insurer - Arkel underwriting - arranged by Intelligent Insurance. Filed a complaint 3 months back for tracing and repairing a water leakage that had happened. No response and no follow up from the claims handlers CPA adjusting! It was very difficult to file claim and speak to anyone from CPA adjusting who almost never picks the phone.

Awful firm. unqualified staff. had to go legal with them to even get a proper response. case ongoing

Wouldn't touch them with a barge poll. 2.5 years on having put our house repairs in the hands of their agents builders. I have nails sticking out of walls, plug sockets uncovered and everything is a fight.

Horrendous claims service and would not recommend them to anyone. They don’t answer there phones and use every delay tactic possible to payout- avoid!!

If Kary is as good looking as she is professional, she is a super model.

Process was explained well and relatively clearly (there is a lot of info to take in over then 'phone).

My contact was very helpful.

Damien provided simple answers to my questions

Very pleasant colleague who was extremely efficient

Kary was very efficient but listened to everything I said and came up with my cheapest quote very efficiently and explained everything clearly....Great service thank you 😊

excellent service phoned back spoke to the same person good price

Damian was super helpful with a non standard case. Price was very competitive as well.

Quick to get sorted out, helpful person on the phone

Very efficient service, and competitive pricing

I am still waiting for email confirmation of my policy
David Maynerd

Very courteous, very helpful and would definitely recommend your company thank you