ARNE - Trafford Centre Avis 

106
•
TrustScore 4.5 sur 5

4,6

The Trafford Centre, M17 8AA Stretford, Trafford Park, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

When my son and I visited the Trafford Centre ARNE shop (which we didn’t know existed) the staff were incredibly friendly and helpful. The shop did not have the shoes he wanted in stock and the sta... Voir plus

Noté 5 sur 5 étoiles

Honestly, I’m so impressed with this brand! The products are really high quality while still being affordable. The clothes fit and look amazing, and they’ve genuinely changed my whole look. I’ve recei... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m now a very regular customer, the clothes look and feel quality. Really impressed with how quickly they dispatch your items, usually arriving next day. No hassle returns, only sent 2 items back bec... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really excellent and stand-out service from NICOLE in the Trafford Centre store in Manchester. She was so helpful, no question was too much for her and she saw us through our buying experience from st... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. aussi dans
  3. Magasin de vêtements de sport (activewear)

Écrit par l'entreprise

Focused on creating high-quality, minimal, and well-fitted essentials since 2018. Built from the ground up, we aim to provide a clean aesthetic, signature two-piece styles, and growing footwear range. What started as a small, passion-driven project has evolved into a community-led brand committed to constant improvement and timeless design. Less is more.


Coordonnées de contact

  • The Trafford Centre, M17 8AA, Stretford, Trafford Park, Royaume-Uni

4,6

Excellent

TrustScore 4.5 sur 5

106 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,6

Tous les avis

(106)

3 941 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A surprisingly excellent experience

When my son and I visited the Trafford Centre ARNE shop (which we didn’t know existed) the staff were incredibly friendly and helpful.
The shop did not have the shoes he wanted in stock and the staff helped us to order online.
The shoes were delivered the following day without shipping charges - an excellent service unmatched by many rivals.

2 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

honestly amazing service and the…

honestly amazing service and the clothes are mint, quality’s brilliant and couldn’t ask for anything more it’s definitely worth the money and delivery time is spot on

30 septembre 2026
Avis spontané
Logo de ARNE - Trafford Centre

Réponse de ARNE - Trafford Centre

Thank you for taking the time to leave your review!

We are glad to hear that you are happy with our speedy delivery service and the quality of our products.

We hope to hear from you again in the near future!

Noté 5 sur 5 étoiles

Good prices

Good prices, quality & quick delivery.

26 septembre 2026
Avis spontané
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Réponse de ARNE - Trafford Centre

Hi Dean,

Thank you for taking the time to leave us a review.

It's great to hear you're enjoying the quality of your items, the price point and quick delivery.

We hope to hear from you again soon.

Noté 5 sur 5 étoiles

Efe was great today at the Trafford…

Efe was great today at the Trafford centre store! He was so upbeat happy and made the experience even better. Thankyou again

4 septembre 2026
Avis spontané
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Réponse de ARNE - Trafford Centre

Hello Elisha,

Thank you for coming to visit our Trafford Centre store!

It's great to hear you had such a wonderful experience and we will be sure to pass on your kind words to Efe.

We hope to see you in store again soon!

Noté 5 sur 5 étoiles

My New Favourite Clothing Brand

Honestly, I’m so impressed with this brand! The products are really high quality while still being affordable. The clothes fit and look amazing, and they’ve genuinely changed my whole look. I’ve received so many compliments since discovering this brand. Definitely recommend!

1 septembre 2026
Avis spontané
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Réponse de ARNE - Trafford Centre

Thank you so much for your amazing review! We’re thrilled to hear how impressed you are with the quality, fit, and affordability of our products. It’s wonderful to know that our clothes have helped transform your look and that you’ve been receiving so many compliments!

We truly appreciate your recommendation and are so happy to have you as part of our community.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, ordered 2 silk and cotton polo shirts, I ordered L but had to change to XL which was no problem and they were an excellent fit, really pleased with them.

20 août 2026
Avis spontané
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Réponse de ARNE - Trafford Centre

Hello Matthew,

Thank you for taking the time to leave such a kind review.

We're so happy to hear you received excellent service and you love your new polos.

We hope to see you again soon.

Noté 5 sur 5 étoiles

Great experience

I came into the Trafford Centre store yesterday looking for some grey cargos in a medium, they did not have my size and I had given up hope until an employee named zaynab approached me and helped me find something similar at the end she suggested I try on the large to just see the fit of the trousers and I tried them on and they were literally the perfect fit. Shout out to zaynab for helping me with my last minute shopping.

22 août 2026
Avis spontané
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Réponse de ARNE - Trafford Centre

Hey Ali,

Thanks for sharing such a lovely experience! It’s great to hear Zaynab went above and beyond to help you find an alternative and that the large turned out to be the perfect fit. We’ll make sure she gets the recognition she deserves!

Noté 1 sur 5 étoiles

Went to this store and they charged £2…

Went to this store and they charged £2 for a paper bag. I was told it’s because I hadn’t purchased something yet I went on to spend £143 in the store and they still didn’t offer to knock it off. Disgusting.

18 août 2026
Avis spontané
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Réponse de ARNE - Trafford Centre

Hey there,

We’re sorry to hear about your experience in store. We’d really like to look into this further and understand exactly what happened.

Could you please reach out to our customer care team (customercare@arneclo.com) with some further details, including the store you visited and the date of your visit? We’ll be happy to investigate this for you.

We’re sorry again for the frustration caused.

ARNE

Noté 5 sur 5 étoiles

The staff in shop so helpful and the…

The staff in shop so helpful and the delivery time from ordering in shop to receive it the next morning was fantastic thanks

14 août 2026
Avis spontané
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Réponse de ARNE - Trafford Centre

Hey Scott,

Thanks so much for the 5 stars! We’re glad to hear the team in store were so helpful and that your order arrived the very next morning. We really appreciate your feedback!

Noté 5 sur 5 étoiles

Nice feeling about the store

Nice feeling about the store. Staff friendly and helpful

12 août 2026
Avis spontané
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Réponse de ARNE - Trafford Centre

Hey Tony,

Thank you so much for the lovely review! ⭐ We’re really pleased to hear you enjoyed the atmosphere in store and found our team friendly and helpful. We really appreciate your support and hope to see you again soon!

Noté 5 sur 5 étoiles

Great Quality & Fit *

Lovely T - Shirts ....I have tried many brands recently , including M&S ( the Quality is not what it was a few years back ) and "Spare ", these are THE best fitting , comfy , and have a slight sheen to them , Which , intentional or not , I quite like.
We shall see what happens after a few washes , but lets face it , these things don't last forever. ...!
I Would advise going one size* BELOW your normal ,
If you want a "Fitted " Look , I ordered Size L , normally I am L or XL ....Medium is perfect .
I would definately Recommend them ...and Quick Too!
Cheers
200Kid

1 août 2026
Avis spontané
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Réponse de ARNE - Trafford Centre

Hey!

Thank you for taking the time to leave us such kind words.

We're so glad you love your new items and their fit alongside our quick service.

Thank you for choosing ARNE

Noté 5 sur 5 étoiles

The staff were really nice and helpful

The staff were really nice and helpful

28 juillet 2026
Avis spontané
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Réponse de ARNE - Trafford Centre

Thank you for your review! We're so pleased to hear our team was able to help and make your experience a positive one.

We really appreciate your support.

Noté 5 sur 5 étoiles

I’m now a very regular customer

I’m now a very regular customer, the clothes look and feel quality. Really impressed with how quickly they dispatch your items, usually arriving next day. No hassle returns, only sent 2 items back because of size. Bought everything online but did pop into the Arndale on a recent trip to the North west. Absolutely no complaints.

27 juillet 2026
Avis spontané
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Réponse de ARNE - Trafford Centre

Thank you for your fantastic review! We're delighted to hear you've become a regular customer and that you've been impressed with both the quality of our clothing and our delivery service.

It's great to know your orders are reaching you so quickly and that the returns process has been hassle-free when you've needed it.

We really appreciate your continued support and look forward to serving you again soon.

Noté 5 sur 5 étoiles

The service provided is second none…

The service provided is second none items delivered the following day. I’ve bought two pairs of trainers in the past few weeks. I love them both even the shop staff at the Trafford Centre can’t do enough for you. Very pleased with the overall experience.

24 juillet 2026
Avis spontané
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Réponse de ARNE - Trafford Centre

Hello,

Thank you for your fantastic feedback!

We're so pleased to hear that you've had such a positive experience with us. It's great to know that your orders arrived quickly, that you're loving your trainers, and that our in-store team helped make your experience even better.

We really appreciate your kind words and support. Thank you for taking the time to share your experience with us, and we look forward to welcoming you back again soon.

ARNE

Noté 5 sur 5 étoiles

Nice friendly staff

Nice friendly staff, quick and easy experience, cool vibes

25 juillet 2026
Avis spontané
Logo de ARNE - Trafford Centre

Réponse de ARNE - Trafford Centre

Hello,

Thank you for your great feedback! We're pleased to hear that you had a quick and easy experience and found our team friendly and welcoming.

We really appreciate your support and hope to welcome you back again soon.

ARNE

Noté 5 sur 5 étoiles

Ordered from the store about 7pm and it…

Ordered from the store about 7pm and it was delivered by 11am the next morning, very happy with the service in store, the delivery and the delivery, thank you

18 juillet 2026
Avis spontané
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Réponse de ARNE - Trafford Centre

Hey Jill,

Thanks so much for your 5 star review! It's great to hear everything went smoothly from your visit to our store through to your speedy delivery. We truly appreciate your feedback.

Noté 4 sur 5 étoiles

Very helpful when I made an error in my…

Very helpful when I made an error in my order. Better when I got through to an actual person to solve my problem.

17 juillet 2026
Avis spontané
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Réponse de ARNE - Trafford Centre

Hello Lynda,

Thank you for taking the time to leave us a review, we really appreciate it.

We're sorry to hear you had an issue but we're glad our team were able to resolve this for you.

Please don't hesitate to reach out should you need any further assistance in the future.

Noté 5 sur 5 étoiles

Superb customer care

i bought a pair of black trainers with white soles from selfridges but did not start wearing them until the weather picked up as the soles are white.
after a couple of months of wearing 3 days a week in the carpeted office they are already starting to fall apart at the back next to the ankle, the uppers and the soles are still like new which is a pity as they’re a good looking trainer.

Arne customer care habe no resolved this issue for me i a very speedy manner after reviewing the facts i supplied to them.

14 juillet 2026
Avis spontané
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Réponse de ARNE - Trafford Centre

Hi there,

Thank you for taking the time to update your review!

We're sorry to hear that you experienced an issue with your trainers, but we're pleased that our Customer Care team was able to review the information provided and reach a speedy resolution for you.

We appreciate your feedback and your patience throughout the process. If there's anything else we can help with, please don't hesitate to get in touch.

ARNE

Noté 5 sur 5 étoiles

Good quality clothing and very prompt…

Good quality clothing and very prompt with delivery

12 juillet 2026
Avis spontané
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Réponse de ARNE - Trafford Centre

Hey Michael,

Thank you for the lovely feedback! Great quality and prompt delivery are exactly what we aim for, so it’s fantastic to hear you had such a positive experience with us!

Noté 1 sur 5 étoiles

Assistant didn’t look at me

Assistant didn’t look at me, or even smile.
He beckoned me over with his hand.
He said something, I said ‘sorry’, he just carried on speaking into his microphone.

12 juillet 2026
Avis spontané
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Réponse de ARNE - Trafford Centre

Hello Sarah,

We’re really sorry to hear about your experience, as this certainly isn’t the level of service we expect our customers to receive.

We’ve requested some further information from you through Trustpilot so that we can look into this properly. If you could please respond to that request, we’d be happy to investigate this further. Alternatively, you’re welcome to contact our Customer Service team via email with the subject line “Trustpilot”, and a member of the team will be happy to assist.

We hope to hear from you soon so we can look into your experience further.

ARNE

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