Artico Interiors Avis 

1 272
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Really disappointing experience with Artico Interiors. We ordered a sideboard on 22 August with an advertised delivery time of 7–14 days. It’s now 22 September and we still don’t have it.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased the Artico Solid Mango wood sideboard and TV unit. Both as described and exactly like images on website. They are beautifully made and so funky and different. They compliment my othe... Voir plus

Noté 5 sur 5 étoiles

Solid Mango Wood Sideboard - So chic, beautiful, arrived quickly. I was expecting my item to take weeks, it took a few days!! Im thrilled, just love it so much, really fine piece of furniture, very... Voir plus

Noté 5 sur 5 étoiles

After a little delay in receiving our furniture which we was kept informed of It arrived when said and to a very high standard Highly recommend

À propos de l'entreprise

  1. Magasin de meubles
  2. Décorateur d'intérieur
  3. Magasin de design et de décor intérieur
  4. Magasin de lits
  5. Magasin de meubles de chambre à coucher
  6. Magasin de meubles de salon

Écrit par l'entreprise

Artico Interiors offers designer and luxury furniture, lighting and accessories. Many of our first-rate furniture pieces are modern interpretations of entrancing antiques. Most of our furniture is handmade of solid wood and absolutely unique as quality craftsmanship is one of our core values. Where art meets furniture.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
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1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 82 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,4

Tous les avis

(1 272)

264 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

None existent customer service

None existent customer service, delivery took 6 months no regular updates. When I did call in, no one took the time to answer calls or emails. Didn’t know what was happening.

When I did get a delivery day and time and the drivers turned up they refused to unload item as they said it was to heavy. When I tried to call the company to say they were refusing I got no return call from then. I called twice as an urgent matter as the delivery drivers were not touching the item to unload. No one from the company recalled me back.

It was a nightmare from start to finish. I wouldn’t order from them again, be warned. I have ordered expensive items from other companies with great Custer service and delivery but this company I will never order from again

24 août 2026
Logo de Artico Interiors

Réponse de Artico Interiors

Dear customer,

We are sorry that you were unhappy with your experience.

Having reviewed the correspondence relating to your order, we can confirm that regular updates were provided throughout the lead time. Your order included a made-to-order item, and the estimated timescale was communicated; however, we appreciate that waiting for bespoke furniture can still be frustrating.

We are particularly disappointed that the third-party delivery crew arrived and then refused to unload the item because of its weight. They had been booked as a specialist furniture delivery service and should have arrived properly equipped to complete the delivery. Unfortunately, we were unable to resolve this with the courier while the crew was still at your property.

While we do not believe it is accurate to say that no updates or responses were provided, we fully recognise that the failed delivery caused considerable inconvenience, and we sincerely apologise for that aspect of your experience.

Kind regards,
Artico Interiors

Noté 5 sur 5 étoiles

Solid Mango Wood Sideboard

Solid Mango Wood Sideboard - So chic, beautiful, arrived quickly.
I was expecting my item to take weeks, it took a few days!! Im thrilled, just love it so much, really fine piece of furniture, very well made, very impressive. Extremely roomy, I have alot of books and they all fit. The right hand cupboard i use as a drinks cabinet and all my glasses all fit perfectly. Highly recommend the company and this piece in particular.

2 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Hi my wife ordered a unit of furniture…

Hi my wife ordered a unit of furniture from this company please be careful as of today we still don’t have it. Ordered on the 15/08/2026 was expecting delivery on Friday past got a phone call to say it would not be coming as wrong item loaded on to truck. We still don’t know if we are getting it or not as we have had no correspondence from this company. I called yesterday twice and was told they would get back to us bye end of day nothing yet. Very disappointed in this company as item is not cheap. Will call today to try find out what is going on. So we now had to contact the delivery people our self as we have not heard from them. As the tracking info was still the same. Artico really need to sort out its communication with customers as they are a joke of a company. There was not two email addresses used for the order. Stop trying to blame us it was you fault but you blamed the delivery company for wrong item being loaded and now your trying to blame us. We had to contact you cause you were not telling us when the new one was being sent poor communication from you. Will never order another item from you. Disappointed trying to blame us.

2 septembre 2026
Avis spontané
Logo de Artico Interiors

Réponse de Artico Interiors

Dear Paul,

We are sorry for the inconvenience and frustration caused by the delivery issue.

We would, however, like to clarify that we contacted you on the same day to explain that the incorrect item had mistakenly been loaded onto the vehicle. We then ensured that the correct item was dispatched and loaded for delivery.

The new tracking information was updated and sent yesterday, and we have resent it again today. It appears that two different email addresses have been used for the order and subsequent communication, which may explain why the updated tracking was not initially seen.

We can now confirm that the delivery is scheduled for Monday. We sincerely apologise for the disruption and appreciate your patience while we corrected the loading error.

Noté 1 sur 5 étoiles

Poor comunication/ aftersales service

Scorpion Tv Cabinet had a scratch on the door upon un boxing. The box was badly marked photos taken. Also one of the drawers is sticking and hard to open. Its hard to communicate with them .You cant call directly its screened by foreign call center and emails are slow response. They did replace the door eventually to be fair to them but I have been ignored regarding the sticking drawer despite sending a video of the fault. I have sent a follow up email but no response. Alignment of doors and drawers is poor its lucky im a carpenter and was able to make adjustments myself but still not perfect. Cabinet held together by angle brackets not wood joints i was surprised at this. Despite all this if they could reply regarding the sticking drawer I would be happier.
Update( regarding your reply below) I have not received any email from you about my video file being too big. I have checked my inbox and there is nothing regarding this. You have infact ignored my emails regarding the sticking drawer. I sent a follow up email to you trying to get a response and received nothing in reply. I have just checked and still nothing. Please tell me which format you would like the video sending in.
Update: sent video by whatsapp as per your request. Still being ignored. No response to my whats app video or following email.

25 août 2026
Avis spontané
Logo de Artico Interiors

Réponse de Artico Interiors

Hi Richard,

We are sorry to see this review, particularly as we don’t feel it accurately reflects the aftersales support provided.

When you initially reported the scratch to the door, our team responded the same day and arranged for the door to be collected. We then sourced alternative replacement doors, sent you photographs so you could select your preferred one, and dispatched the door you chose. On 20 August, you confirmed that the replacement had arrived and appeared to be good.

You raised the sticking drawer for the first time in that same email. We responded approximately an hour later asking for a video so that our technician could identify the cause and advise you correctly.

Unfortunately, the subsequent video was sent as a large compressed ZIP attachment which we have been unable to access. This is why we have now asked for the video to be resent in a format we can view. The issue has therefore not been ignored and we are still very happy to assist.

Regarding the drawer itself, these solid wood units have a simple retaining/stopper system which prevents the drawer from accidentally being pulled completely out. Once we can see the issue clearly, we should be able to advise whether this simply requires adjustment or whether anything further is required.

We are pleased that you described the cabinet as lovely and that the replacement door was resolved to your satisfaction, and we hope we can resolve the remaining drawer issue just as quickly.

Kind regards,
Artico Interiors

Noté 5 sur 5 étoiles

Beautiful furniture and very well made.

Excellent furniture, well made, beautifully designed and carefully delivered.
The piece I bought is solid, stylish and exactly as it appeared on the website.
I ordered a while ago however the availability and timeline were made very clear at the time of order, and I was happy to wait for such a stunning piece of furniture. Delivery was with care, and on time, and the piece itself was very well packaged for safety, I will definitely be buying more pieces.

14 août 2026
Noté 5 sur 5 étoiles

Mango solid wood coffee table

This coffee table was worth the wait. I love the bespoke pieces from artico.

This solid mango coffee table is really gorgeous and came well packaged and I managed to purchase in their summer sale.

I always get a call so I know the day of delivery.

14 août 2026
Noté 5 sur 5 étoiles

Absolutely Beautiful Chairs ❤️

I honestly couldn’t be more over the moon with my new buffalo hide leather dining chairs.

They are absolutely stunning. The quality, colour and craftsmanship are even better than I hoped for, and the leather has such a beautiful, rich warmth to it. They feel incredibly well made and look like they will only get better with age.

I was particularly impressed with the detailing. The beautiful stitched panels and quilted leather give them a real luxury feel, while the design still has that timeless, classic look that I was after.

And they are so comfortable! They look gorgeous around my new table and complement the natural wood perfectly. Together, they have completely transformed my dining room and created exactly the look I had envisioned.

I’ve had so many compliments already, and I genuinely find myself looking at them and thinking, I’m so glad I bought these! 😂❤️

They feel like furniture that will be part of our home for many years to come — stylish, timeless and built to last.

Another absolutely fantastic purchase. I’m genuinely thrilled with them and would highly recommend them to anyone looking for something a little bit special.

29 juillet 2026
Avis spontané
Logo de Artico Interiors

Réponse de Artico Interiors

Thank you very much Adrianna, we really appreciate your feedback

Noté 4 sur 5 étoiles

Although there were delays in receiving…

Although there were delays in receiving furniture i was kept fully informed and all staff were polite and professional and I was offered a good will payment for the inconvenience. Now that I have my furniture I am very pleased and everyone comments and asks where i got it all from. I will definitely be buying more!

28 juillet 2026
Noté 3 sur 5 étoiles

Purchased a dining table for our new…

Purchased a dining table for our new home, and we weren't wowed by the shopping experience, the delivery or quality sadly.

After being told the table was being shipped, no tracking number was sent, only upon a chase a day or so later to customer services were we rang by the delivery company to say it was due the following day, so had to take time off work short notice.

The delivery was so poor, the people delivering struggled to understand directions to my new build home, then were mistreating the item during delivery, dragging the boxes, balancing them against the vehicle, I kept having to remind them it was glass and fragile. They were dressed rather oddly to deliver such heavy items, mainly flip flops to which one tripped over outside during delivery. They also kept trying to leave an empty pallet with me, despite my items not being on a pallet.

Lastly, the item once assembled it has a wow factor, however it had no assembly instructions fortunately as it was a table we were able to work out the chopstick legs part ourselves, the glass top is scratched here and there, but likely within tolerance and the chrome legs were lightly scuffed and marked but again likely within a tolerance.

28 juillet 2026
Noté 5 sur 5 étoiles

Great table, great service, great price…

I ordered the circular dining table that I’m using as an office table. It is magnificent! The ordering and delivery of the table was prompt and fantastic. Easy to assemble and it looks absolutely brilliant. I’m chopped to pieces. Big thanks Atico team.

29 juillet 2026
Avis spontané

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