Really disappointing experience with Artico Interiors. We ordered a sideboard on 22 August with an advertised delivery time of 7–14 days. It’s now 22 September and we still don’t have it.... Voir plus
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Lisez les avis des autres
I purchased the Artico Solid Mango wood sideboard and TV unit. Both as described and exactly like images on website. They are beautifully made and so funky and different. They compliment my othe... Voir plus
Solid Mango Wood Sideboard - So chic, beautiful, arrived quickly. I was expecting my item to take weeks, it took a few days!! Im thrilled, just love it so much, really fine piece of furniture, very... Voir plus
After a little delay in receiving our furniture which we was kept informed of It arrived when said and to a very high standard Highly recommend
À propos de l'entreprise
- Magasin de meubles
- Décorateur d'intérieur
- Magasin de design et de décor intérieur
- Magasin de lits
- Magasin de meubles de chambre à coucher
- Magasin de meubles de salon
Écrit par l'entreprise
Artico Interiors offers designer and luxury furniture, lighting and accessories. Many of our first-rate furniture pieces are modern interpretations of entrancing antiques. Most of our furniture is handmade of solid wood and absolutely unique as quality craftsmanship is one of our core values. Where art meets furniture.
Coordonnées de contact
UNIT 3 Logistics City Fulcrum 6 Solent Way Whiteley, PO15 7QQ, Fareham, Royaume-Uni
- 01489564051
- info@articointeriors.com
- articointeriors.com
4,4
Excellent
1 k avis
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A répondu à 82 % de ses avis négatifs
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All Round 10/10
Comms with Artico was easy and helpful. The table arrived a little ahead of schedule. It's great. A really lovely thing. I finished it off with a matching lazy susan. It really is a nice thing, and the icing on the cake is I know it will not scratch or scuff, it is heat resistant and just a joy. Artico, if you can, it would be perfect if you could stock the matching lazy susan. On a 150cm table it really makes a difference, no one is stretching across the table, it really makes it very entertaining. As for Artico themselves, I thoroughly recommend them and this table. If you're wondering "should I" YES, do it.
30 juillet 2026
Avis spontané
Beautiful quality
Beautiful quality
Finishing touch to my kitchen island. The colour is stunning and the bar stools so comfortable. Packaged so well, I was able to store whilst my refurb was complete. Thank you to the delivery guys. Love that I’ve found this company.
20 juin 2026
Avis spontané
Disappointing in all honesty
Disappointing in all honesty. Wood colour is far red and mahogany like than images on site and adverts which wasn’t what I expected at all. Also one of the joints is already split apart. Have emailed to send back but no response so far 1 week later
14 juillet 2026
Réponse de Artico Interiors
Dear S,
We’re sorry to hear that you’re disappointed with your purchase.
We have checked our records and, unfortunately, we have not received any email regarding a return request. The last email we have from you was on 30 May regarding a delivery update, which we replied to the same day.
If you would like to return the item, you are welcome to do so under our 30-day returns policy, provided it is returned in its original condition and with the original packaging. Please simply contact us at info@articointeriors.com, and our customer service team will arrange the return for you.
Regarding the wood colour, as each piece is handcrafted from solid natural wood, there can be variations in tone and grain, making every item unique. If there is a manufacturing issue, such as the joint you mentioned, we would also be happy to inspect this and find an appropriate solution.
We look forward to hearing from you so we can resolve this as quickly as possible.
Kind regards,
Artico Interiors
4 months and still no delivery
Ordered a set of furniture in April 2026 and only received half the order. We have had to contact customer services multiple times to be told the rest of our order is still in transit. It’s now late July!
Update!!!!
After leaving my review on trust pilot the company have cancelled my order without asking first, as the response to my review below would suggest. Rather than discussing with me my problems with the service I’ve received they have had a tantrum and cancelled the order.
29 juillet 2026
Avis spontané
Réponse de Artico Interiors
Hi Jordan,
We are very sorry that your experience has not met your expectations.
When your order was placed, the TV unit was available, while the matching coffee table was a pre-order item with an estimated lead time. This was not ordered as a set. We contacted you to explain the different lead times and offered to hold the order or deliver the TV unit separately. You chose to receive the TV unit first, which we arranged.
Unfortunately, the coffee table has experienced further unexpected production and shipping delays beyond the original estimate. We completely understand how frustrating this is and sincerely apologise.
To resolve the matter as quickly as possible, we have contacted you directly and are happy to offer a full refund for the outstanding coffee table if you no longer wish to wait.
We appreciate your patience and apologise again for the inconvenience caused.
Easy to order.
Easy to order.
I had a query. It was easy to speak to someone.
Delivery on time with regular updates on eta
16 juillet 2026
Easy purchase & beautiful product
This was an incredibly easy purchase from start to finish. The product more than lived up to the website, its beautiful and very well made. The delivery was efficient once finally organised & the packaging was easy to remove but very protective. I'd definitely order again & recommend.
30 juin 2026
Order was delivered on time
Order was delivered on time. Easy to assemble. Very happy with purchase
9 juillet 2026
Great products - Poor delivery
Great products, real issues with delivery times which kept getting delayed (by months).
I appreciate keeping stock isn't always practicable but having customers at the mercy of shipping from around the world after they have ordered isn't really viable either.
14 juillet 2026
Terrible communication and delivery
Delivery took over 4 months and order was in separate parts a long time for all to arrive, left on doorstep no contact re delivery and no help when calling Artico. They need alot of help.in customer service
13 juillet 2026
Réponse de Artico Interiors
Hi Kate,
We’re genuinely sorry that your experience didn’t meet your expectations.
Your bar stools were unfortunately delayed due to international shipping issues, and as soon as we became aware of the revised arrival date we informed you and provided a £20 goodwill refund, which was accepted.
We also understand your frustration with the delivery. The parcel being left outside and marked as delivered was not the standard we expect from our courier. We immediately raised this with DPD, investigated the matter and also contacted you personally to try to resolve it.
We appreciate your feedback and are sorry that, despite our efforts to keep you updated and assist throughout, we were unable to provide the experience you expected. We wish you all the best and thank you for your business.
Beautiful leather chairs
Beautiful leather chairs.
Delivered on time and in perfect condition
Thank you
13 juillet 2026
Love my mango wood to unit/ sideboard
Love my mango wood to unit/ sideboard. Very pleased with my purchase
10 juillet 2026
I can’t believe the positive reviews
I can’t believe the positive reviews on this Company as I ordered a leather footstool on the 10th of February and it’s now the 20th of July and despite constant chasing it still hasn’t arrived.
Absolutely hopeless and best avoided.
Steve Young
20 juillet 2026
Avis spontané
Réponse de Artico Interiors
Hi Steve,
We’re very sorry that your order has taken considerably longer than expected to arrive. Unfortunately, the delay was caused by an issue with our factory shipment, which was outside of our control.
When we became aware of the extended delay, we offered you the option of cancelling your order for a full refund, but you chose to continue waiting, for which we are very grateful.
As confirmed today, your footstool is due to arrive at our warehouse this Friday and will be dispatched immediately afterwards with DPD. You will receive your tracking details as soon as it has been shipped.
We sincerely apologise for the delay and appreciate your patience. We hope you’ll be delighted with the quality of your footstool once it arrives.
great quality
Great quality solid TV unit and fantastic delivery service. Will definitely order from here again.
7 juillet 2026
just wondering if anyone else’s…
just wondering if anyone else’s sunburst sideboard has split ? mine has split across the top and have been told by artico it’s because of the weather ?
unfortunately i cannot post a picture
9 juillet 2026
Avis spontané
Réponse de Artico Interiors
Hi,
Thank you for your review.
We did ask you to contact us with your order number and some additional details so we could verify your purchase and investigate the issue properly, but unfortunately we never received a response.
Without being able to identify the order, we’re unable to review what has happened or offer the appropriate support. If you would still like us to look into this, please contact us with your order number or the details of your purchase, and we’ll be more than happy to investigate and assist.
Kind regards,
Artico Interiors
Beautiful item which was delivered…
Beautiful item which was delivered quickly with care. Faultless from start to finish and I highly recommend. 5 ⭐️⭐️⭐️⭐️⭐️
24 juin 2026
Easy ordering delivery on time and…
Easy ordering delivery on time and friendly staff 👍really pleased with the table we ordered
19 juin 2026
There were a lot of complex…
There were a lot of complex difficulties with my order but Kat from customer services was brilliant and helped me throughout . Well done Kat
However your delivery people leave a lot to be desired from the curtesy aspect !
18 juin 2026
Very happy with the service
Very happy with the service, sale and delivery.
The table looks great too.
23 juin 2026
High quality
The quality of the unit is great: high-quality wood and hardware. Delivery was quick got a call the day before with a timeslot, and it came well packaged.
17 juin 2026
Such beautiful and chic dining chair
Such beautiful and chic dining chair, fast delivery and high quality. Many thanks.
19 juin 2026
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