artificialmerch.com Avis 

Still waiting on my order after 2 months! Company just keeps telling me its on the way! Do not recommend ordering anything from this company!!!!

I ordered sample flowers to consider for my wedding. Needless to say, I never received them and attempts to reach them go unanswered. If it's not a scam, which at this point I question, it is the most poorly run company I've come across in a long time. New management and more owner oversight, if they're different, is needed immediately. If it is owner operated...

I would have given 0 stars, but that's not an option.

I was lead to believe it was buy in bulk artificial flower store. Where I could purchase products for my wreath making. The ads are great. But that's it. They love to take your money.
But you get nothing. No merchandise ever showed up. When I tried two different ways, for the next couple of days, to contact them, to cancel the order. Nothing. No one responded. Very frustrating. Lost all that money. No way to get a refund. As I can't get through to their customer service.
They even sent me a PayPal bill to fill out afterwards. Which I did not. As I did NOT pay with PayPal to begin with. It was a scam beginning to end. When I buy online now I with stick to the companies I know or do more major research before hand.

Took my money never received anything.

I have to give 1 star to write I just come here to checkout this website and I see a tremendous amount of negative reviews with very little positive so I will not order from this place. Maybe everyone should report them to the BBB. I don’t understand how they can get away with not shipping, no refunds or answering customer emails. Thank you to all for honest reviews.

DO NOT ORDER FROM THIS SCAM WEBSITE!!! they are clearly stealing all of our money. No one receives orders... I’m still waiting for mine and I’m come to the realization, I’m not gonna ever get it. I have reported them to the BBB. I also have connections with the FBI and I have submitted a request to have them investigated. Not long before they will be going to Jail eventually it will catch up to them, scam websites is a federal CRIME! Especially stealing money from all of us people who are ordering on this facetious site !!
Buyers BEWARE!!!!

I ordered flowers from Artificial Merch in early September. By mid October, I received no tracking information. I reached out to request tracking, and the email was returned as undeliverable. I reported the transaction to my credit card company, who refunded me. I reached out to artificial merch a second time, and this time it went through, advising that the package shipped. A month late, but ok. The package was to deliver today, however I received notification that they used fraudulent postage.

I am experiencing significant complications with an order placed a couple months ago. It was for Halloween flowers, which were allegedly being delivered in by October 20. Sales has been replying to my emails only to my dismay. They keep telling me it will be here and when I go to track it according to their number I have no tracking info. they will not consent to a refund!!! I’m alerting the Better Business Bureau. Thank you.

I have just read all the reviews and do not understand why they will not return customers money. This is illegal and emergent for them to comply!!!
Sincerely,
Lawsuit filed.

I ordered these Real Feel roses in white on 9/23/25. I received them 10/15/25. So place your order with plenty of time to spare. They arrived 2 days before I needed them for a wedding. So I was nervous and bought other flowers as a back up. But it turns out the Real Feel Roses made it on time. I will return the back up roses I bought. With that said and crisis averted…. The Real Feel Roses are just BEAUTIFUL. You cannot tell they are fake, so they are well worth the money. I should also say that I did send a message that I was concerned about the flowers not being delivered in the time frame as described in the ad. They did respond so I guess that is good. But in the end, things worked out for me. Would I order again…. Yep but with plenty of time to spare.

I placed an order in Jan 2025 for $249
I have been following up with emails since February but didn’t get any reply from sales@artific****.com nor the items were delivered

I orderd artificial flowers in August for a September bridal shower that has since passed. The flowers never came, but they surely took my money. They have a posting on their site about being behind on orders due to staffing issues and ware house issues. That is not my problem. Do not take peoples money or orders if your business in not in order. You continue to take money and fail to deliver any product. You need to stop taking orders and get your act together. Several of us have filed complaints with the Attorney Generals office in the city where your products come in into the united states. If your warehouse in the USA is shut down, then you cannot function. But you are not going to be allowed to take money anymore from people and fail to send the merchandise. That is criminal and fraudulent. This company is Fraudulent. Order your flowers in the USA. You can get beautiful live ones from Sams club and Trader Joes. They are fresh , beautiful , affordable and they arrive within 2 days. DO NOT BUY FROM THIS FOREIGN FRAUDULENT COMPANY! I am still trying to get my money back.

I ordered silk flowers with expedited shipping. Did not receive it. Wrote to them. Half the order was out of stock. I inquired about the rest of it. They canceled the entire order. Unreliable merchant; unhappy consumer.

Ordered over $200 worth and canceled my order & no refund!!

I love the flowers I ordered from Artificialmerch.com. They were the yellow Spring Vemicia Fordii Flower Branches. It did take longer to receive them than I expected, however, they were worth the wait. I have ordered some additional purple flowers. I'm sure they will be as beautiful.

I contacted them weeks after placing my order. They gave excuse after excuse as to why the flowers haven’t shipped. I then requested a refund. Gave me the runaround for 7 weeks promising a refund. Never happened!! Save yourself a major headache and do not order from this company.

This company did not ship to my home, and when I informed them; they did not adhere to their policy of 100% guarantee or replacement or refund. DO NOT PLACE AN ORDER WITH THIS COMPANY! A complete scam. I am also having trouble with Discover obtaining a refund! Very disgusted. Glad I spent less than $30.00. Stick with Amazon

I had a very good experience with Artificial Merch. They got back to me right away when I asked a question and my flowers came in a timely manor.

Complete scam. No items delivered and no response to several emails. Check their Facebook page - lots of similar complaints. They should be shut down.

Ordered flowers for our new window box. 2 months later, no flowers, BUT we finally got a refund.

Thank you July!

I ordered $60 almost 2 months ago, never received them, fot a receipt then took it away, refused to answer any emails. When you send them one it says they are too busy to respond so it will take a while to get back to you but NEVER did. On the website the reviews go back years but when you look up when this site was registered and it says 2025 so it makes no sense!! DONT ORDER FROM HERE UNLESS YOU WANT TO LOSE YOUR MONEY, because you won't get your products!!!