From initial enquiry to order completion our experience of ASG was excellent. Our project was a small balcony area which we made clear at the outset but all questions were answered and pro-activ... Voir plus
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Lisez les avis des autres
This was my first time using this company, and I’m really impressed with both the service and the product. I ordered some artificial grass to cover a small area of our patio, and shortly after pl... Voir plus
Simon is an absolute gem, his team are also brilliant, cheerful and good workers. I am so pleased with my artificial lawn, it will make my life so much easier, thank you
Ordered Wednesday evening and the grass arrived the following Monday. Lady in the office who took my call very polite and professional. When I called to check roughly what time the man who answered th... Voir plus
À propos de l'entreprise
- Jardinerie
- aussi dans
- Fourisseur de construction de jardin
- Fournisseur de plantes artificielles
- Jardinier
Écrit par l'entreprise
Artificial Super Grass is a family-run artificial grass supplier, proudly serving customers across the UK since 2011. With more than 1,400 five-star reviews across our online review platforms, we've built our reputation on quality products, friendly advice and excellent customer service. We supply a wide range of high-quality artificial grass for gardens, pets, landscaping, trade and commercial projects, with options to suit different requirements and budgets. Whether you're a homeowner planning a DIY garden transformation, a landscaper looking for reliable trade products, or simply trying to find the right artificial grass for your home, our friendly and experienced team is here to help. Our extensive range includes realistic European-manufactured artificial grasses, pet-friendly options, multi-directional grasses and one of the UK's largest selections of 5-metre-wide artificial grass. We also offer free sample packs, allowing you to compare different products at home before deciding which is right for you. For customers planning to install their grass themselves, we provide comprehensive DIY installation guides along with all the accessories needed to complete the job. If you'd prefer professional installation, our Artificial Grass Network can put you in touch with independent artificial grass installers covering areas throughout the UK. As a family business, customer service has always been at the heart of what we do. From helping you choose the right grass and answering technical questions to arranging fast nationwide delivery, our aim is to make buying artificial grass as straightforward as possible. You can shop online for nationwide delivery or visit the Artificial Super Grass showroom in Doncaster, South Yorkshire where you can see and feel our extensive range in person and speak directly with our team. With more than 1,400 five-star reviews, over a decade of experience and nationwide delivery, you can buy from Artificial Super Grass with confidence. Artificial Super Grass offer quality artificial grass, friendly advice and nationwide delivery from a family business you can trust.
Coordonnées de contact
Carrside Park, Woodhouse Lane, Hatfield, DN7 6AZ, Doncaster, Royaume-Uni
- 08002461809
- sales@artificialsupergrass.co.uk
- artificialsupergrass.co.uk
4,6
Excellent
165 avis
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A répondu à 100 % de ses avis négatifs
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Absolutely fantastic service what a…
Absolutely fantastic service what a good family business would recommend you to anybody five stars
27 mai 2025
Avis spontané
Great product at a great price with a…
Great product at a great price with a friendly and proactive team behind the scenes.
21 avril 2025
Avis spontané
Fantastic grass
Fantastic grass, second time using this company always a great experience and service
3 avril 2025
Avis spontané
Awesome service and quality
Awesome service from start to finish, great advice on what grass we should use. Quality and timely delivery. By far the best grass we have seen in the market and at very competitive price.
9 janvier 2025
Not seen as a customer unless you pay
Placed an order on Saturday for a sample. Confirmed via WhatsApp. A gentleman also called me discuss the order and that they were happy with it. I then was told timescales for the order.
Fast forward and I'm returning a missed call. I never placed her order. The manager wants to argue for 5 minutes on the phone with me. The when I state I'd have to go elsewhere if I have to she hangs up on me. I call back and she literally wants to defend why she hung up. But it's okay now I can still place the order after the past arguing, being hung up on.
Acting like I'm not even a customer of theirs in the first place. But like she said 'customer?! It's freezing anyway ' my response 'if you feel that way start charging that's not on me'. Wasted 15 minutes arguing with a child. Would've rather stuck with the gentleman I initially spoke to. Which she also claims didn't happen.
So my proof of phonecall, WhatsApp order confirmation and date of order to be sent as just all in my head? Just absolutely wow. I don't realise lack of payment for a free sample no longer qualifies as a customer. Just wow. Feel bad for her lovely gentleman id spoken to.
20 janvier 2025
Avis spontané
Exceptional service and quality 👌
The quality of the product is very good..
Delivered on time when which I was informed of previously.
The delivery driver messaged me the night before and half an hour before his arrival.
On delivery, Ashley was exceptional and helped me place the roll of grass where I wanted it rather than at the door.
Superb service. 10*
6 octobre 2024
Excellent service,staff very helpful an…
Excellent service,staff very helpful an friendly, excellent quality grass I would highly recommend using this company.
2 septembre 2024
Avis spontané
They avoid giving info
*UPDATE* I have been getting regular contact from artificial super grass. They do seem to be trying to sort out my questions and have given me contact details of their supplier...
Their website don't give any specification other than pile height.. I requested more info such as stitch rate / weight / dtex / gauge / material PP or PE / backing, etc.
They have NOT given any of this info.
They have my email & phone number, all i get is txt's from them trying to persuade me to buy their grass. NO CHANCE. Even their samples give no info other than pile height.
29 août 2024
Avis spontané
I asked Artificial Super Grass for some…
I asked Artificial Super Grass for some samples and for an installer to give me a quote. The samples arrived in good time and the choice was between 2 of the 7 they sent me. The installer (Patrick of Union Grass) was very informative and his quote was excellent so we went with him. The grass is amazing and the garden is now a usable space all year round. Very, very happy with our choices.
26 août 2024
Avis spontané
Great quality product delivered on time…
Great quality product delivered on time with no hassle.
24 juillet 2024
Second time of using this company
Second time of using this company, the free samples are very useful, no hard sell, easy ordering, delivery very quick.
28 juin 2024
Highly recommend!
The whole team were super helpful and friendly. They went out of their way to help me and get the grass delivered when I was ready for it. The delivery guy Ashley was amazing! Extremely friendly and bubbly - put me in a lovely good mood for the rest of the day!
28 juin 2024
Brilliant company
Brilliant company, fantastic quality products, free samples and quick despatch, plus a full guide of advice for installation. Superb service at a great price.
29 mai 2024
I ordered on the Saturday,it was…
I ordered on the Saturday,it was delivered on Wednesday morning I fitted that night so easy to do and the quality is superb can not fault this company
12 juin 2024
Avis spontané
Great experience from start to finish
Great experience from start to finish. very happy with pricing, communication, delivery and product. Staff were all extremely friendly and very helpful.
13 mai 2024
We were a bit apprehensive buying…
We were a bit apprehensive buying instant lawn as we didn't want the fake look. We are pleasantly surprised how good it looks compared to the old boring grey gravel. Even the dogs prefer it.
8 mai 2024
Easy to order online and a quick…
Easy to order online and a quick delivery and the driver was a good egg.
The quality of the grass was good too
20 avril 2024
Having requested some samples
Having requested some samples, I got a call to check I had requested enough to make the best decision. Having chosen, the process of ordering was simple and it was delivered promptly. Very happy with my new lawn
22 avril 2024
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