Unbelievable! I tried to contact you but no way, 10 emails, 100 calls, 50 messages and nothing whatsoever happened, no response until I thought it was a scam! I had to speak to my bank to cancel the p... Voir plus
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Lisez les avis des autres
Delivery was super speedy, the products protected in their package and the biscuits fresh and tasty...just as I remember them. Great service and value!
What to say about this little gem of a grocery store: - Costumer obsessed, quick in replying emails (a few minutes really!) - Fast Delivery - Competitive prices And most importantl... Voir plus
L'entreprise a répondu
Delivered earlier than expected 😀 (excellent job by both Artisan Italian & UPS 👍). The goods we packed superbly, ever tin was individually bubble wrapped to ensure they wouldn’t end up with a dint... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Artisan Italian is an online store with a focus on quality Italian food products. At Artisan Italian we do not just offer food, we want to share with you the feelings and the excitement of a classic Italian experience!
Coordonnées de contact
19 Prince George Road, SW19 2PT, LONDON, Royaume-Uni
- +447918293244
- hello@artisanitalian.co.uk
- artisanitalian.co.uk
4,5
Excellent
200 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The product was what it should have…
The product was what it should have been, the delivery was quick, the company sent us a gift to say thank you for order.
Excellent service.
19 janvier 2023
Réponse de Artisan Italian
Hi Adriana, Thanks a lot for your kind feedback :) Glad you find all the experience pleasant!!See you soon, take care!Artisan Italian
Quality products shipped fast
Quality products shipped fast. Delivered in time for Christmas
20 décembre 2022
Réponse de Artisan Italian
Hi Sofi!Thanks a lot for your feedback :) Have a nice day & Take care! Artisan Italian Team!
They are delicious
They are delicious. I like them so much I am sharing them with my friends.
29 décembre 2022
Réponse de Artisan Italian
Hi Aicha, thank you so much for your nice feedback :) we are glad you are enjoying our products and we hope to have you back soon in our store! We all wish you a happy and great 2023!! Take care! Claudio - Artisan Italian!
Excellent service…….,,
Delivered earlier than expected 😀 (excellent job by both Artisan Italian & UPS 👍). The goods we packed superbly, ever tin was individually bubble wrapped to ensure they wouldn’t end up with a dint and the expiration dates are so far in the future not an ounce will be wasted.
Will definitely use Artisan Italian again and will highly recommend them to all.
21 décembre 2022
Réponse de Artisan Italian
Hi There, thank you so much for your feedback :) We are so glad you are happy with the service, and we are looking forward to having you back in our store soon :) we wish you a great and happy new year 2023! Take care! Claudio - Artisan Italian
Réponse de Artisan Italian
Hi Ben, Thank you very much for your nice review, really appreciated! We are looking forward to having you back soon in our store :) Take care, Claudio - Artisan Italian
Great product delivered very promptly 12
12 décembre 2022
Réponse de Artisan Italian
Hi Christopher, Thanks a lot for you feedback :) Have a nice day, and see you soon! Claudio - Artisan Italian
Great products and prices
Great products and prices, excellent service and super-quick delivery. Thanks!
8 décembre 2022
Réponse de Artisan Italian
Hi Alkis! Thank you so much! We are glad you enjoy it :) See you soon! We all wish you Merry Christmas!Take care! Claudio - Artisan Italian
Highly recommended retailer!!
Excellent products, keen prices, super fast delivery and great communication. I was very impressed with the smooth transaction and I highly recommend this retailer!
I will certainly be buying more products again from Artisan Italian.
Joe
5 décembre 2022
Avis spontané
Réponse de Artisan Italian
Hi Joe, it was a pleasure to assist you, thank you so much for the kind review :) I'll see you soon, take care! Claudio - Artisan Italian
Fantastic customer service
Fantastic customer service. Speedy delivery and a really well packaged item. I will highly recommend.
5 décembre 2022
Réponse de Artisan Italian
Hi Mel, Thank you so much for your kind words ;) Hope to have you back soon!Have a nice day! Claudio - Artisan Italian
Fab service lovely products
30 novembre 2022
Réponse de Artisan Italian
Thanks a lot Hilary :) Hope to see you soon again!!Kind Regards!Claudio
Excellent value for money and lovely…
Excellent value for money and lovely quality product. Definitely recommend.
30 novembre 2022
Réponse de Artisan Italian
Thank you so much, Sarah, hope to have you back soon in our store! Take care! Claudio
Good protective packaging
Biscuits came well packed, I ordered 3 packs and they came in a cardboard box. Quick turnaround of order - It would have taken me longer to go town shopping to find any alternative of these Amaretti yummy biscuits
23 novembre 2022
Réponse de Artisan Italian
Hi Paul, Thanks for taking the time to review our products, really appreciated :) Hoping to have you back in our shop soon to discover our new range of products!
Take care!
Kind Regards,
Claudio!
Delicious biscotti!
Lovely product (so much so that I have reordered multiple times), and always very prompt delivery.
12 novembre 2022
Réponse de Artisan Italian
Hi Ros, Thank you so much for your kind review :)
See you soon,
take care!
Claudio
Réponse de Artisan Italian
Hi Jonathan!
Thank you so much for taking the time to review our products :)
Hope to have you back soon in our shop!
Take care,
Kind Regards,
Claudio
IGreat
I bought a Parmesan dish, website was so easy to order and was delivered within a few days. The dish was well packaged and I would recommend this company to family and friends. Great!!
14 octobre 2022
Réponse de Artisan Italian
Hi Karen, thank you so much for taking the time to leave us such nice feedback :) we are glad it was everything you expected and we are looking forward to having you back soon! Have a nice day! Kind Regards! Claudio - Artisan Italian
Amazing customer service
Amazing customer service. Product was out of stock and they emailed me as soon as it was back in stock. It was also delivered in 1 day even with standard delivery. 10/10
3 octobre 2022
Réponse de Artisan Italian
Hi Francesca, thank you so much for your kind words :) We are really happy you appreciate our efforts! Hope to have you back soon, take care! Kind Regards! Claudio
Réponse de Artisan Italian
Hi Mrs Willet, thanks for taking the time to review our products and service! We are really happy you had a pleasant experience!!
Hope to have you back soon on our store to try our new products :)
Take care and thanks for shopping with us!
Kind Regards,
Claudio - Artisan Italian
Always super efficient
12 septembre 2022
Réponse de Artisan Italian
Thanks a lot for your nice words Meera :) Speak soon! Take care!
Claudio - Artisan Italian
Product out of stock with the offer to…
Product out of stock with the offer to purchase from another website!
21 septembre 2022
Réponse de Artisan Italian
Hi Richard, I am Claudio, please allow me to do a re-cap of your experience with us!
Unfortunately "Amaretti" were out of stock at the time of your purchase, so:
- I personally process a Full Refund straight away!
- Considering we sell the same product "Amaretti" on Amazon you were simply suggested to buy them on Our Amazon Store as a option, in case you need it urgently.
- We also inform you Amaretti will be back in stock in one week time and, indeed, they are available again.
- We also offer you a 10% Discoun on your next order with our apologies for the "Out of Stock" inconvenience.
Now, i can understand all your frustation for discovering the product was out of stock, but do you still think is fair a 1Star Review?
Thanks for your understanding,
Kind Regards,
Claudio - Artisan Italian
Réponse de Artisan Italian
Thanks, we are glad you appreciated the little treats :) Hope to have you back soon!Kind Regards! Claudio - Artisan Italian
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