ArtToFrames Avis 

611
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was able to work directly with an Art To Frames associate to place an order for nine framed pieces for a gallery show. They ensured that every dimension and specification was correct. The pieces arr... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Ordered from here 2x now and while the frames and nice and reasonably priced, the matte has been the wrong size consistently. It comes 1/4 inch smaller on either side which makes for gaps (meaning the... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Easy to order. Great delivery time. The matte picture frame glass was scratched, but we changed the orientation so that it didn't show. Really disappointed because it was covered with a protective... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

no chipped or broken parts upon arrival. very nice frame styles and quality.Easy to order correctly, following website instructions. Rapid turnaround.

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'encadrement
  2. aussi dans
  3. Boutique d'affiches
  4. Magasin de design et de décor intérieur

Informations provenant de diverses sources externes

Preserve all your life's important moments with custom frames online with Art To Frame's great collection of online frames. Call us today at 718-788-6200.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

611 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,3

Tous les avis

(611)

527 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Perfect Frames

Frames and mats turned out just as I was hoping. Very good quality. The website was easy to navigate and provided multiple ways to tailor a frame and mat perfect for my artwork. Delivery was also very quick. I would definitely use this product for future projects.

1 octobre 2026
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Réponse de ArtToFrames

We’re glad the frames and mats turned out just as you hoped and that the website made it easy to customize everything for your artwork. It’s also great to hear the order arrived quickly. We really appreciate knowing you’ll choose us again for future projects.

Noté 5 sur 5 étoiles

Perfect frame for my butterfly puzzle

Perfect frame for my butterfly puzzle. It looks so good in the frame.

30 septembre 2026
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Réponse de ArtToFrames

We’re glad the frame was the perfect fit for your butterfly puzzle and that you love how the finished piece looks. Thanks for sharing your experience with us.

Noté 5 sur 5 étoiles

I’m so impress with this beautiful…

I’m so impress with this beautiful frame! I couldn’t believe the price! I was glad that it didn’t come assembled. So much cheaper to ship it in pieces. It was super easy to put together and it was surprisingly sturdy once I got the butterfly connectors in place. Truly pleased with my purchase!

7 octobre 2026
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Réponse de ArtToFrames

Ann, we’re glad you were so pleased with the frame and the value. It’s great to hear assembly was easy and that the frame felt sturdy once everything was put together. Thanks for choosing Art To Frames.

Noté 2 sur 5 étoiles

Dings and scratches

Product received with multiple places scratched or pulled up exposing the particle product under the black paint and each frame came with separate hanging pieces. Great to have a way to hang but doesn’t make sense for it to be two separate methods.

2 octobre 2026
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Réponse de ArtToFrames

We’re sorry the frames arrived with scratches and areas where the finish had lifted. Different frame sizes can require different default hanging hardware, although customers can select matching hardware when available, and the selected hardware is shown on the product, cart, checkout, and order confirmation pages. Please email your order number and clear photos of the damaged areas to cs@arttoframe.com so our team can review the condition of the frames and help with the appropriate resolution.

Noté 5 sur 5 étoiles

It is Fabulous !!!

24 septembre 2026
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Réponse de ArtToFrames

Elise, we’re so glad you love it. Thanks for taking a moment to share your enthusiasm with us.

Noté 2 sur 5 étoiles
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Réponse de ArtToFrames

Michael, our mats are intentionally cut approximately 1/4 inch smaller than the image size entered so the artwork has enough overlap and does not fall through the opening. The resulting opening size is shown throughout the ordering process, including the product, cart, checkout, and order confirmation pages. If the mats you received differ from the measurements shown on your order, please email your order number and photos showing the measurements to cs@arttoframe.com and we’ll gladly review them.

Noté 3 sur 5 étoiles

Arrived damaged

I ordered over $500 in frames for my living room gallery and was really excited to receive my order. Delivery was right on time. Everything was packaged really well, so I was surprised to find one severely scratched and the other had a broken fastening and chunks missing out of the cork board. I’m hoping they will send replacements and will update review at that time.

7 octobre 2026
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Réponse de ArtToFrames

We’re sorry two of the frames arrived damaged. A replacement has already been processed and should be shipping within the next 1–2 days. We hope the replacements arrive safely and in perfect condition.

Noté 5 sur 5 étoiles

I have purchased frames here and they…

I have purchased frames here and they are very easy to install and they are very durable and excellent quality.

30 septembre 2026
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Réponse de ArtToFrames

We really appreciate your continued business. We’re glad the frames have been easy to install and that you’ve consistently been happy with their durability and quality.

Noté 5 sur 5 étoiles

The shipping was fast and the frame…

The shipping was fast and the frame well packed. It was a beautiful frame with real glass. It was to frame an auction donation, and was very popular. Ordering another one for myself. Thanks!

16 septembre 2026
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Réponse de ArtToFrames

Emily, we’re glad the frame arrived quickly, securely packed, and looked beautiful for the auction donation. It’s wonderful to hear it was so well received that you’re ordering another one for yourself. Thanks for sharing this with us.

Noté 2 sur 5 étoiles

Poor packaging or shipping

Wasn't going to say anything but i continue to get request for my feedback but the frame showed up broke across the top 24" edge. I glued and repaired it since i needed it in a timely manner.

30 septembre 2026
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Réponse de ArtToFrames

We’re sorry the frame arrived broken across the top and that you had to repair it yourself because you needed it right away. Even though you were able to make it usable, that’s not how the frame should have arrived. Please email your order number and a photo of the damaged area to cs@arttoframe.com so our team can review what happened and take care of the issue.

Noté 5 sur 5 étoiles

Great hot pink mat!

I purchased this mat because I was unable to find a hot pink mat anywhere else. It was the perfect shade for my colorful print. The only minor issue was that ordering a white mat online is a bit of a guessing game. It’s impossible to tell the difference between White, Cream and Super White. I should have chosen White to match the white frame better. Maybe a description of the shades of white would help.

25 septembre 2026
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Réponse de ArtToFrames

Karen, we’re glad the hot pink mat was the perfect shade for your colorful print. We also appreciate your feedback about how difficult it can be to distinguish between White, Cream, and Super White online. Adding clearer descriptions for those shades is a helpful suggestion, and we’ll be sure to pass it along.

Noté 5 sur 5 étoiles

Great frames for my prints

Great frames for my prints. Thank you so much!

1 octobre 2026
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Réponse de ArtToFrames

Betsy, we’re glad the frames worked so well for your prints. Thanks for taking a moment to share your experience with us.

Noté 3 sur 5 étoiles

Ordered from here 2x now and while the…

Ordered from here 2x now and while the frames and nice and reasonably priced, the matte has been the wrong size consistently. It comes 1/4 inch smaller on either side which makes for gaps (meaning the opening for the picture is LARGER). Tried customer service via their WhatsApp option but got 0 response.

29 septembre 2026
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Réponse de ArtToFrames

Cara, we’re sorry the mat opening wasn’t what you expected. Our mats are intentionally cut approximately 1/4 inch smaller than the entered image size to provide the overlap needed to hold the artwork securely. This is noted on the product page, when adding the item to the cart, and again in the cart and order confirmation. If the mat you received differs from the measurements shown on your order, please email your order number and a photo of the measurements to cs@arttoframe.com and we’ll gladly review it.

Noté 1 sur 5 étoiles

High glare museum glass

The museum quality glass you sent that was advertised as being essentially reflection-free has so much reflection that the art behind it is impossible to see in certain angles. You were unwilling to offer a full refund despite the pictures I sent showing how bad the reflections were.

30 septembre 2026
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Réponse de ArtToFrames

Jim, we’re sorry the museum glass didn’t perform as you expected. A replacement has already been processed for you. If you still notice significant reflections with the replacement, please make sure the glass is facing the correct direction, as reversing it can affect the anti-reflective performance. We hope the replacement gives you the result you were expecting.

Noté 1 sur 5 étoiles

This item was stolen after delivery

This item was stolen after delivery. No fault of yours. We have a secure entry.

9 octobre 2026
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Réponse de ArtToFrames

Claudia, we’re very sorry to hear the package was stolen after delivery. We appreciate you making it clear that this wasn’t an issue with the order itself, and we hope you’re able to get the situation resolved.

Noté 5 sur 5 étoiles

This is the second frame I've bought…

This is the second frame I've bought from them. I'm very happy with the look and quality. The frame arrived quickly and was very reasonably priced. I would order from them again.

6 octobre 2026
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Réponse de ArtToFrames

We’re glad your second frame lived up to the first and that you were happy with the look, quality, pricing, and quick delivery. We really appreciate knowing you’d order from us again.

Noté 1 sur 5 étoiles

Frames ruined my stuff with smudges

I ordered a few frames from Art To Frames and they ruined my prints, my tablecloth, and a t-shirt. The frames arrived with not-very-visible, but very transferable paint/wood-stain or grease. Every single frame had this stuff on it, and it transfers very readily with the lightest of contact with other surfaces. It ruined one of my prints, the tablecloth of the table I was setting things up on, and the t-shirt I was wearing.

10 octobre 2026
Avis spontané
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Réponse de ArtToFrames

We’re sorry the frames had a transferable residue that affected your prints, clothing, and tablecloth. That’s something we’d like to examine more closely. Please email your order number and clear photos showing the frames and any visible residue to cs@arttoframe.com so our team can review the issue and determine the appropriate next step.

Noté 5 sur 5 étoiles

All Good Start to Finish

Everything from the easy ordering to the quick delivery was spot on and the picture came out great!

23 septembre 2026
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Réponse de ArtToFrames

Mike, we’re glad everything went smoothly from ordering through delivery and that the finished picture came out great. Thanks for sharing your experience with us.

Noté 5 sur 5 étoiles

Great experience

My custom-sized frame arrived quickly and is great quality

23 septembre 2026
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Réponse de ArtToFrames

Mike, we’re glad your custom-size frame arrived quickly and that you’re happy with the quality. Thanks for choosing Art To Frames.

Noté 5 sur 5 étoiles

I couldn’t be happier with the collage…

I couldn’t be happier with the collage frame that I received with triple matting. The colors are awesome that I was able to choose by placing the pictures to view in frame. Great experience with ArtToFrames and will definitely use them again in the future.

25 septembre 2026
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Réponse de ArtToFrames

We’re delighted the triple-matted collage frame turned out so well and that being able to preview your photos helped you choose the right colors. It’s great to hear you’ll be coming back for future projects.

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