Surprisingly durable given some of the reviews. The frame is solid and sturdy, the corners sharp and strong. The matting was cut well, though the edging of the bezel isn't quite even. Hard to notice a... Voir plus
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Lisez les avis des autres
Ordered from here 2x now and while the frames and nice and reasonably priced, the matte has been the wrong size consistently. It comes 1/4 inch smaller on either side which makes for gaps (meaning the... Voir plus
L'entreprise a répondu
I was able to work directly with an Art To Frames associate to place an order for nine framed pieces for a gallery show. They ensured that every dimension and specification was correct. The pieces arr... Voir plus
L'entreprise a répondu
Easy to order. Great delivery time. The matte picture frame glass was scratched, but we changed the orientation so that it didn't show. Really disappointed because it was covered with a protective... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Preserve all your life's important moments with custom frames online with Art To Frame's great collection of online frames. Call us today at 718-788-6200.
Coordonnées de contact
5th Avenue 770, 11232, Etats-Unis
- arttoframe.com
4,3
Excellent
615 avis
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Frames ruined my stuff with smudges
I ordered a few frames from Art To Frames and they ruined my prints, my tablecloth, and a t-shirt. The frames arrived with not-very-visible, but very transferable paint/wood-stain or grease. Every single frame had this stuff on it, and it transfers very readily with the lightest of contact with other surfaces. It ruined one of my prints, the tablecloth of the table I was setting things up on, and the t-shirt I was wearing.
10 octobre 2026
Avis spontané
Réponse de ArtToFrames
We’re sorry the frames had a transferable residue that affected your prints, clothing, and tablecloth. That’s something we’d like to examine more closely. Please email your order number and clear photos showing the frames and any visible residue to cs@arttoframe.com so our team can review the issue and determine the appropriate next step.
All Good Start to Finish
Everything from the easy ordering to the quick delivery was spot on and the picture came out great!
23 septembre 2026
Réponse de ArtToFrames
Mike, we’re glad everything went smoothly from ordering through delivery and that the finished picture came out great. Thanks for sharing your experience with us.
Réponse de ArtToFrames
Mike, we’re glad your custom-size frame arrived quickly and that you’re happy with the quality. Thanks for choosing Art To Frames.
I couldn’t be happier with the collage…
I couldn’t be happier with the collage frame that I received with triple matting. The colors are awesome that I was able to choose by placing the pictures to view in frame. Great experience with ArtToFrames and will definitely use them again in the future.
25 septembre 2026
Réponse de ArtToFrames
We’re delighted the triple-matted collage frame turned out so well and that being able to preview your photos helped you choose the right colors. It’s great to hear you’ll be coming back for future projects.
It was super easy to order the size I…
It was super easy to order the size I wanted. The frames were received on time. The outer box was damaged on the corner but because the packing was well done, all the frames arrived beautifully intact glass and frame corner cardboard were unscathed. I will have to add D rings and coated wire to use in the art show for hanging. It came with small alligator hooks.
7 octobre 2026
Réponse de ArtToFrames
Carol, we’re glad the custom sizing was easy to order and that the packaging protected everything despite the damage to the outer box. We also appreciate your note about preferring D-rings and wire for art-show hanging.
Please no stickers on glass
The frames are great and exactly as described. The measurements were spot on as i had to customize them for my irregular prints. They were very affordable especially considering they were customized. My only complaint is having to take the sticker off the glass pane. That was scary. That’s the reason for the 4 and not 5 stars. I didn’t like having to take the glass out and then using gum adhesive remover and then wash it. That sticker could’ve been put on the back of the cardboard in the frame or better yet, on the box corners it came wrapped in! Otherwise I love the purchase and end result.
1 octobre 2026
Réponse de ArtToFrames
Diana, we’re glad the custom measurements, pricing, and finished frames all worked out so well. We’re sorry removing the sticker from the glass created extra work and made you uncomfortable handling the pane. We appreciate the specific suggestion about placing that label somewhere easier to remove.
The frame is great.
25 septembre 2026
Réponse de ArtToFrames
We’re glad you’re happy with the frame. Thanks for taking the time to let us know.
We have not received the order.??!!
7 octobre 2026
Réponse de ArtToFrames
We’re sorry your order didn’t reach you as expected. UPS is currently returning the package to us, and once it arrives back at our facility, we’ll reship it to you. We’ll make sure the order gets back on its way as soon as we receive the return.
The two frames I received today are…
The two frames I received today are beautiful. My puzzles fit perfectly! These are quality frames.
2 octobre 2026
Réponse de ArtToFrames
Brenda, we’re glad both frames arrived beautifully and that your puzzles fit perfectly. It’s great to hear you’re happy with the quality.
Réponse de ArtToFrames
Sharon, we’re glad you’re happy with the frame and its construction. Thanks for sharing your experience with us.
Arrived on time
Arrived on time, but it’s VERY cheaply made. For the price they charge I thought the back of the box would also be wooden but it’s a foam material that you can’t even hang on a wall. Very disappointing. Waste of money.
2 octobre 2026
Réponse de ArtToFrames
We’re sorry the construction wasn’t what you expected. This order was for a custom shadowbox frame, and it was shipped fully constructed. While the rear panel includes foam board, it is bonded to mat board for additional support and is designed to hold approximately 20 pounds of material when properly attached. We appreciate the opportunity to clarify how the shadowbox is constructed.
nice frame and great service.
I had a question and customer service was very helpful. the frame is fine, and I’m happy with it! the issue that customer service helped me with had to do with depth of tabs in the back of the frame. I think it would be great if that choice could be one of the choices when ordering the frame instead of put in the comments after the frame is ordered. Just a thought. I will definitely order from you when I next need a frame. thank you!
28 septembre 2026
Réponse de ArtToFrames
We’re glad our customer service team was able to help with the tab-depth question and that you’re happy with the frame. We also appreciate your suggestion about making that depth option available directly during ordering instead of requiring a note afterward.
The frames arrived quickly and look good in the space.
The frames arrived quickly and were easy to work with. They are less sturdy than I imagined, so when being handled, the photo and backing popped out of the fasteners on the back. They are relatively lightweight which is ideal since they are hung about 10 feet above the floor on a tall wall. The anti-glare finish on the plexiglass is worth the extra cost.
25 septembre 2026
Réponse de ArtToFrames
We’re glad the frames arrived quickly, look good in the space, and that the lighter weight works well for where you’re displaying them. We appreciate your feedback about the backing coming loose during handling, and it’s great to hear the anti-glare acrylic was worth the upgrade for you.
Réponse de ArtToFrames
We’re sorry two of the frames arrived damaged. We received the photos you sent over the weekend, and a replacement will be issued for the affected frames. We appreciate you sending the documentation so we can get this taken care of.
The double matted frame looks great and…
The double matted frame looks great and fits perfectly. It amazed me how fast the turnaround was from ordering to shipping. In a little over a week after placing my order, I received it.
30 septembre 2026
Réponse de ArtToFrames
We’re glad the double-matted frame looks great, fits perfectly, and arrived so quickly. Thanks for sharing your experience with us.
Damaged - no response from customer service
Unfortunately, the frame was received damaged. I reported the damage to ArtToFrame same day by email, then again seven days later. No response from customer service whatsoever. I called them today and left a message, but no response thus far. Frame looks great except for the broken corners. Very disappointing considering all of the positive reviews.
24 septembre 2026
Réponse de ArtToFrames
CM, we’re sorry the frame arrived with damaged corners. We can see that you called and selected the replacement option through our phone system, which provided instructions for submitting photos of the damage and order information through our contact page. We’ll also follow up with you directly by email so we can make sure the required photos are received and get the replacement process moving.
Great customer service!
When my beautiful frame arrived with the glass broken, I reached out to ATF and informed them, along with photos. In return, they responded promptly, and sent a new pane of glass, at no charge, which arrived in only 4 days. The new pane arrived packaged very securely, ensuring a safe arrival. It is now united with my beautiful frame. The prompt response, along with a desire to fix the problem was the kind of customer service you would hope to receive. I have ordered from them twice, and I am very happy with both purchases. I would highly recommend them for any of your framing needs!
25 septembre 2026
Réponse de ArtToFrames
We’re sorry the original glass arrived broken, but we’re glad our team responded promptly and that the replacement pane reached you safely just a few days later. We really appreciate your continued business and your recommendation.
broken / replacement never arrived
15 juillet 2026
Réponse de ArtToFrames
We’re sorry the original order arrived broken and that you’re still waiting for the replacement. The replacement was shipped and delivered on 8/19. We will reach out directly to you to see if we can resolve this..
Very Satisfied
I am very pleased with the product, and the customer service is excellent! I think the reproduction of the picture that I sent to be framed was slightly darker than the original, but it still looks good.
18 septembre 2026
Réponse de ArtToFrames
Chuck, we’re glad you’re pleased with the finished piece and especially happy to hear our customer service team took good care of you. We appreciate your note about the reproduced image appearing slightly darker than the original and are glad the overall result still looks good.
I had 2 custom frames made and they are…
I had 2 custom frames made and they are great. Quality at a reasonable price. Week definitely be doing business with them in there future!
25 septembre 2026
Réponse de ArtToFrames
Paul, we’re glad both custom frames turned out great and that you were happy with the quality and value. We really appreciate knowing you’ll choose us again for future framing projects.
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