Surprisingly durable given some of the reviews. The frame is solid and sturdy, the corners sharp and strong. The matting was cut well, though the edging of the bezel isn't quite even. Hard to notice a... Voir plus
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Lisez les avis des autres
Ordered from here 2x now and while the frames and nice and reasonably priced, the matte has been the wrong size consistently. It comes 1/4 inch smaller on either side which makes for gaps (meaning the... Voir plus
L'entreprise a répondu
I was able to work directly with an Art To Frames associate to place an order for nine framed pieces for a gallery show. They ensured that every dimension and specification was correct. The pieces arr... Voir plus
L'entreprise a répondu
Easy to order. Great delivery time. The matte picture frame glass was scratched, but we changed the orientation so that it didn't show. Really disappointed because it was covered with a protective... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Preserve all your life's important moments with custom frames online with Art To Frame's great collection of online frames. Call us today at 718-788-6200.
Coordonnées de contact
5th Avenue 770, 11232, Etats-Unis
- arttoframe.com
4,3
Excellent
615 avis
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Great customer support and end result…
Great customer support and end result was perfect. I love my piece. It arrived in perfect condition via UPS. I had requested extra packing seeing as some customers were complaining about receiving damaged packages.
10 septembre 2026
Réponse de ArtToFrames
Judith, we’re glad the extra care with the packaging helped your piece arrive in perfect condition and that you’re so happy with the finished result. We also really appreciate your kind words about our customer support. Enjoy your new piece!
This company is top notch
This company is top notch ! They had an odd size that I needed and they got it shipped out in one day and it was here with 3 days . It’s perfect !
20 septembre 2026
Réponse de ArtToFrames
We’re glad we had the unusual size you needed and could get it on its way so quickly. It’s great to hear the frame arrived within just a few days and turned out perfectly. Thanks for sharing your experience with us.
I ordered a frame that came in a large…
I ordered a frame that came in a large box with no padding, and it was broken.
I immediately text Art to Frame, and they said they would send a new frame out tomorrow and they did.
9 septembre 2026
Réponse de ArtToFrames
Deb, we’re sorry the original frame arrived broken, but we’re glad our team was able to respond right away and get a replacement sent out the next day. When something arrives damaged, we’ll always do our best to take care of it quickly. Thanks for giving us the opportunity to make it right.
BE CAREFUL OF THE UNAUTHORIZED UPCHARGES THEY SLIP IN!!!
I have ordered with them in the past without incident but today, they slipped an unauthorized upcharge in shipping into the order, at the penultimate step, without getting permission, and after quoting the order with the lower-priced shipping option. This kind of deceptive practice is unethical! I composed an email directly to them to let them know that wasn't appreciated and whaddya know, their system rejected the email!! WOW. So now AI is screening their customer service emails and not permitting them to even see notes from unhappy customers! The Emperor has no clothes! Disgusting! I am really disappointed.
23 septembre 2026
Avis spontané
Réponse de ArtToFrames
We reviewed the order and confirmed that it received our default shipping option, which is the lowest-priced shipping method our website offered for for your order or any order. The shipping amount charged was the rate presented during checkout. We always want our pricing to be clear before an order is submitted, and we stand by the shipping charge applied to this purchase.
Frame came out perfect fit and easy to…
Frame came out perfect fit and easy to order.
9 septembre 2026
Réponse de ArtToFrames
Faniel, we’re glad the frame was a perfect fit and that the ordering process was easy. Thanks for choosing Art To Frames.
Paid extra for hanging hardware that…
Paid extra for hanging hardware that was supposed to be installed but that didn’t happen.
16 septembre 2026
Réponse de ArtToFrames
Mathew, we’re sorry the hanging hardware you paid for was installed incorrectly. I see you started a conversation with CS and we will have this handled directly with you. Thank You.
Outstanding! …
Couldn't have asked for a better experience that exceeded my expectations. Beautiful work arrived seamlessly at my door! Thank you!
18 septembre 2026
Réponse de ArtToFrames
Steven, we’re delighted the finished piece exceeded your expectations and arrived seamlessly. Thanks for the kind words about our work.
Would definitely recommend
I was skeptical about ordering a piece of glass online and being able to get it in one piece. Not only was it in one piece, but it arrived very quickly. It was extremely well packed. I would definitely recommend Art to Frames and order from them again.
17 septembre 2026
Réponse de ArtToFrames
We’re glad the glass arrived quickly, safely, and so well protected. Shipping glass can certainly feel like a leap of faith, so it’s great to hear the packaging gave you a positive experience. We really appreciate your recommendation.
Very pleased with everything
Very pleased with everything: quality of the wood frames, prices, packaging and shipping, email notices on the progress of my order.
17 septembre 2026
Réponse de ArtToFrames
We’re glad you were pleased with the wood frames, pricing, packaging, and shipping. It’s also great to hear the order-status emails kept you informed along the way.
Réponse de ArtToFrames
We’re glad you love the color. Thanks for taking a moment to share your feedback with us.
Beautiful final product
We were a bit worried as the web site acted a little wonky while we were trying to design. (E.g., product in cart would look off, but then we weny back, the design looked fine - ? We tried Chrome and Firefox, same result.) But our framed collages came out beautiful, and just what we designed. Packaged meticulously, and arrived without a scratch.
2 septembre 2026
Réponse de ArtToFrames
We’re glad the framed collages came out beautifully and arrived without a scratch. We also appreciate you mentioning the issues you experienced with the design tool in both Chrome and Firefox. That’s helpful feedback, and we’re happy the finished pieces ultimately matched what you designed.
Réponse de ArtToFrames
We’re glad the sizing and ordering process was easy, that you had plenty of choices, and that everything arrived when expected. Thanks for sharing your experience.
Quality and Quick
Quality and Quick! I have ordered 7 custom frames from Art to Frame and they have always been ahead of the scheduled delivery date and also amazing quality. The prices are unheard of the variety and quality you get! 10/10 recommend
2 septembre 2026
Réponse de ArtToFrames
We really appreciate you choosing us for seven custom frames. It’s great to hear they’ve consistently arrived ahead of schedule and that you’ve been happy with the quality, variety, and pricing. Thanks for the recommendation.
Réponse de ArtToFrames
Leann, we’re glad the frame fit perfectly and looks amazing. Thanks for sharing this with us.
The inner mat barely covered my 9 x 24…
The inner mat barely covered my 9 x 24 painting. It took a while to get it set to make sure it was all under the mat. It did not leave any play for adjustment. The frame is nice , The acrylic glass was great and the mats were nice, just cut a bit bigger than planned.
15 septembre 2026
Réponse de ArtToFrames
June, we’re glad you were happy with the frame, acrylic, and mats overall. We’re sorry the inner mat opening left so little room to position your painting comfortably. We appreciate you pointing this out and are glad you were ultimately able to get the artwork set properly.
Had an issue with one of 2 frames the…
Had an issue with one of 2 frames the first time in shipping. Even though it was a minor issue- it wasnt good enough to display. The situation was handled promptly and with ease for the most part. Value of the frames is about as good as your going to find unless your ordering bulk direct from China- especially odd sizes.
17 septembre 2026
Réponse de ArtToFrames
Thomas, we’re sorry one of the frames had an issue during shipping, but we’re glad our team was able to handle it promptly and make the process easy. We really appreciate your comments about the value, especially when it comes to those harder-to-find odd sizes.
received frame timely and the color and…
received frame timely and the color and frame size fit perfectly
4 septembre 2026
Réponse de ArtToFrames
We’re glad the frame arrived quickly and that both the color and size were a perfect fit. Thanks for choosing Art To Frames.
Class act with A+ service
Easy to use the website. Effortless to order what I want. It ships quickly and is always packed well. Customer service was above and beyond the one isolated time I had a problem. ArtToFrames has become my go-to choice for ordering frames for my wall hangings.
8 septembre 2026
Réponse de ArtToFrames
We really appreciate being your go-to choice for framing your wall hangings. It’s great to hear ordering has been easy, shipments arrive quickly and well packed, and our team was there for you when you needed help. Thanks for your continued business.
Very Pleased!
After initial order confusion, new matting arrived and looks beautiful, thank you for your help! Well done.
2 septembre 2026
Réponse de ArtToFrames
We’re glad the new matting resolved the initial order confusion and that you’re happy with how it looks. Thank you for giving our team the opportunity to get everything sorted out.
Initially ordering was a bit confusing
Initially ordering was a bit confusing. As an artist I am used to ordering by the frame opening size and the mat opening size; not by the size of my artwork.
I was very satisfied with the product. The package was delivered inside my screened solid roof entry foyer as it should have been although I was puzzled as to why it was not left leaning against the solid wall but instead was left against the one screened wall that left the package unprotected in the unpredictable south Florida rain. Again, I was very satisfied with the product, but could only rate it 4 stars overall due to the above two issues.
9 septembre 2026
Réponse de ArtToFrames
We’re glad you were very satisfied with the finished product, and we appreciate your perspective as an artist on how the sizing options are presented during ordering. We’re also sorry the package was left against the screened wall rather than in the more protected area of your entryway. Thank you for sharing both points with us—they’re helpful feedback.
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