Ascend Properties Avis 

248
•
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A very smooth process, far better than the three independent letting agents who we had applied with finding our new house. Specifically, Emma in the lettings team was MAGNIFICENT. Person centred,... Voir plus

Noté 5 sur 5 étoiles

Will: Will was honestly amazing throughout the whole process. He went above and beyond to help, was always kind, supportive and kept me updated. I really appreciated how easy he was to communic... Voir plus

Noté 5 sur 5 étoiles

Me & my partner had a viewing in Padstow Nottingham. The lady Megan was showing us around. She was extremely professional, friendly, and helpful throughout the house-viewing process. She was patient,... Voir plus

Noté 1 sur 5 étoiles

Seriously people, go elsewhere!! Pure swindlers!!! After 4 yrs of being an ideal tenant came the rent increases. Then after moving out and nearly 6 months later still no sign of initial deposit.... Voir plus

À propos de l'entreprise

  1. Agence immobilière

Écrit par l'entreprise

We are Ascend Properties, an award-winning estate agency and Build to Rent specialist with flagship branches nationwide.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

248 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 10 % de ses avis négatifs

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3,8

Tous les avis

(248)

117 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Had a wonderful stay.

Prompt service
Clear instructions
Easy troubleshooting

26 février 2026
Avis spontané
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Réponse de Ascend Properties

Thank you for taking the time to leave a review.

Noté 5 sur 5 étoiles

Great experience

Great experience with Alexander.He was quick to answer any concerns I had and was always willing to go above and beyond for us.

24 février 2026
Avis spontané
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Réponse de Ascend Properties

Thank you for taking the time to leave a review.

We’re really pleased to hear that you had a great experience and that Alexander was quick to respond to your concerns and willing to go above and beyond to help. Providing helpful and responsive support is something we always aim for.

We’ll be sure to pass your kind feedback on to Alexander. Thank you again for sharing your experience.

Noté 5 sur 5 étoiles

Great company all staff are amazing…

Great company all staff are amazing especially Adam friendly helpful and nothing to much trouble
Would highly recommend 😊

2 janvier 2026
Avis spontané
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Réponse de Ascend Properties

Thank you for taking the time to leave a review.

Noté 5 sur 5 étoiles

Faye was courteous

Faye was courteous, responsive and concise as always.

Thank you.

25 février 2026
Avis spontané
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Réponse de Ascend Properties

Thank you for taking the time to leave a review.

Noté 5 sur 5 étoiles

I have been a tenant with Ascend…

I have been a tenant with Ascend letting agents for over two years under the care of Faye Newton, I have had three occasions to report faults and they have been resolved quickly and without fuss. The contractors used by Ascend have been excellent and Faye ensured permission to commence the fixes was quickly obtained and that I was kept informed of progress.

25 février 2026
Avis spontané
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Réponse de Ascend Properties

Thank you for taking the time to leave such a lovely review and for being a resident with us for over two years.

We’re really pleased to hear that your experience with Ascend has been a positive one and that any maintenance issues you’ve reported have been resolved quickly and smoothly. It’s also great to know that the contractors provided a high standard of work and that you felt well informed throughout the process.

We’ll be sure to pass your kind feedback on to Faye, who will be delighted to hear your comments. Thank you again for sharing your experience

Noté 5 sur 5 étoiles

My experience with ascend properties…

My experience with ascend properties has been great. In particular, Alexander Keane has been brilliant, addressing all maintenance issues promptly and offering great services and in depth updates throughout the entire process. he’s been a pleasure to correspond with and overall I’m very happy with the service received.

4 février 2026
Avis spontané
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Réponse de Ascend Properties

Thank you for taking the time to share your experience.

We’re delighted to hear that you’ve had such a positive experience with Ascend and that the service you’ve received has been a great one. It’s especially nice to hear your feedback about Alexander. Providing clear updates and resolving maintenance issues as quickly as possible is something we always aim for, so it’s great to know this made a difference to your experience.

We’ll be sure to pass your kind comments on to Alexander. Thanks again for your review.

Noté 5 sur 5 étoiles

Great home inspection.

Great home inspection.
Sean arrived on time, and was very professional and respectful during the visit.

23 février 2026
Avis spontané
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Réponse de Ascend Properties

Thank you for taking the time to leave a review.

We’re really pleased to hear that you had a positive experience during your recent home inspection. It’s great to know that Sean arrived on time and carried out the visit in a professional and respectful manner.

We’ll be sure to pass your kind feedback on to him. Thanks again for sharing your experience.

Noté 5 sur 5 étoiles

Property well maintained

Property well maintained and response time to resolve any maintenance issues is very fast. Property is also inspected at intervals which ensures wear and tear is identified timely and resolved. Property inspection is very fast as well max 10mins or less.
Ascend Properties do take care of their residents from summer ice cream to dinners which is absolutely free. If you think of renting then think Ascend. I extremely happy renting with Ascend. I have been with Ascend for 3 years and honestly its the best renting experience.

20 février 2026
Avis spontané
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Réponse de Ascend Properties

Thank you for sharing such a detailed and positive review.

We’re delighted to hear that you’ve had such a great renting experience with Ascend over the past three years. It’s wonderful to know that property maintenance is prompt, inspections are thorough yet efficient, and that the community events and extras, like ice cream and dinners, make a difference. Your recommendation means a lot, and we’re thrilled to have you as a resident!

Noté 5 sur 5 étoiles

Thanks

Thank you Ascend

20 février 2026
Avis spontané
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Réponse de Ascend Properties

Thank you for leaving us a 5* review - The Ascend Team

Noté 5 sur 5 étoiles

yearly property check

Had our yearly property check today. Sean is quick and efficient at his job he is always polite and respectful of our home. Very pleased with him. Highly recommended

20 février 2026
Avis spontané
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Réponse de Ascend Properties

Thank you for sharing your feedback.

We’re delighted to hear that Sean carried out your property check efficiently while being polite and respectful of your home. It’s great to know his professionalism continues to make a positive impression. We’ll be sure to pass your kind words on to Sean.

Noté 5 sur 5 étoiles

Ryan really responsive

Ryan really responsive, every time there is an issue.

19 février 2026
Avis spontané
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Réponse de Ascend Properties

Thank you so much for sharing your experience.
- The Ascend Team

Noté 5 sur 5 étoiles

Ascent

We came to the area to rent a property due to my husbands work.
From moving in to date, Ashton and the team at ascend have been so helpful and supportive.
It’s so nice to know that real humans who care are there to help with any issues.
As we moved to a new build, ‘ teething problems’ are going to happen.
Any issues we had, all it took was an email to Ashton and her team, then it was sorted. Even the contractors, they’re all decent people. It’s good to know that people are there to support families like us. As we’re NHS staff
(A&E) appointments are always accommodated as we work shifts.
Thank you Ashton and the team at ascent. 🤗

19 février 2026
Avis spontané
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Réponse de Ascend Properties

Thank you so much for sharing your experience.

We’re delighted to hear that Ashton and the Ascend team have been so supportive since you moved in. Knowing that families like yours feel cared for and supported, especially with the challenges of a new build and shift work in the NHS, really means a lot to us. It’s wonderful to hear that any issues were resolved quickly and smoothly, and that our contractors were professional and approachable as well.

We’ll be sure to pass your kind words on to Ashton and the team, they’ll be thrilled to hear them. Thank you for trusting Ascend!

Noté 5 sur 5 étoiles

Great experience and help today from

Great experience and help today from
Ashton. Always replies promptly and gave perfect help of how to get our issue resolved. Thanks so much Ashton.

18 février 2026
Avis spontané
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Réponse de Ascend Properties

Thank you for taking the time to share your feedback. - The Ascend Team

Noté 5 sur 5 étoiles

Sean was really nice person

Sean was really nice person . He only spend 5 minutes . Thanks for been so polite at the visit .

18 février 2026
Avis spontané
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Réponse de Ascend Properties

Thank you for taking the time to share your feedback. - The Ascend Team

Noté 5 sur 5 étoiles

Have lived here for 3 years:

Have lived here for 3 years:

Never had a problem that wasn't fixed. Easy staff, Sean in particular always been great with us

18 février 2026
Avis spontané
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Réponse de Ascend Properties

Thank you for taking the time to share your feedback. - The Ascend Team

Noté 5 sur 5 étoiles

Shaun was lovely

Shaun was lovely

18 février 2026
Avis spontané
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Réponse de Ascend Properties

Thank you for taking the time to share your feedback. - The Ascend Team

Noté 4 sur 5 étoiles

Property management

I had a property in Manchester that was managed by Ascend for around 10 years. They found tenants and rental income was continuous during the period. They also attend to the repairs that was required whenever there is an issue. Ascend managed the property till it was sold last year. They also handled the sale of the property.

In general, I am satisfied with the service

1 février 2026
Avis spontané
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Réponse de Ascend Properties

Thank you for taking the time to share your experience.

We’re pleased to hear that Ascend was able to support you throughout your property’s tenancy, from finding tenants and managing repairs to handling the sale. Maintaining consistent rental income and smooth management is always our goal, so it’s great to know you were satisfied with our service over the years.

We really appreciate your feedback and your trust in Ascend.

Noté 5 sur 5 étoiles

Faye.N has been helping me the last…

Faye.N has been helping me the last couple of weeks with the maintenance in my home. I would like to give a special thanks to her for being so understanding and so helpful. Her communication is always top tier and made the whole process super smooth! Thanks again x

17 février 2026
Avis spontané
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Réponse de Ascend Properties

Thank you for sharing your feedback.

We’re thrilled to hear that Faye has been so helpful and understanding while supporting you with maintenance in your home. Clear communication and making the process smooth and stress-free are exactly what we aim for, so it’s wonderful to know she made such a positive impact.

We’ll be sure to pass your kind words on to Faye, she’ll be delighted!

Noté 5 sur 5 étoiles

Very smooth process

Very smooth process. Have been very helpful, thanks for everything.

17 février 2026
Avis spontané
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Réponse de Ascend Properties

Thank you for taking the time to share your feedback. - The Ascend Team

Noté 5 sur 5 étoiles

Happy landlord


Ryan is my contact agent from ascend properites. I am very happy with the service so far. You have been incredibly helpful and have looked after my property with great care. I also really appreciate how available you are to assist with any queries immediately.

Thanks again for all your help in all aspects.

16 février 2026
Avis spontané
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Réponse de Ascend Properties

Thank you for taking the time to share your feedback.

We’re delighted to hear that you’ve been so happy with the service and that Ryan has supported you so well. Providing attentive property care and being readily available to assist with queries is exactly what we aim for, so it’s wonderful to see this reflected in your experience.

We’ll be sure to pass your kind words on to Ryan. Thank you again for your continued trust in Ascend.

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