Capquest Avis 1 641

The person I spoke to polite and guided me through everything quick decision and speedy payout thank you very much

Review by Mr Phillip Watson: Overall experience was good. I had to call the Capquest, since I had sent a letter on 09/04/2026 and received no reply by letter which I had requested.
The Customer Agent Apologised and he was helped me to resolve my query and passed the request over to the relevant customer accounts team.

The agent we spoke to was a great help and made the whole experience with dealing with our account and we were able to get what we wanted to do easy

Not within their power to reduce the ĺack of communication from the company they took over the debt from.

Thank you so much for looking after me

She was really helpful and polite

Clear instructions to make a payment or offer advice

SCAMMERS - GOT MY NUMBER AND TEXTED ME, WHEN I TRIED TO CONTACT THEM THEY COULDN'T GIVE ME INFO, SAYING THEY GOT THE INFO FROM THIRD PARTY

These toothless clowns keep contacting me about an alleged ancient statute barred debt which i have no knowledge of. Ive blocked them on every platform. Parasitical behaviour hoping a few gullible folk might give them some money. Shouldnt be allowed to trade.

Capquest have been very helpful in sorting out my current situation.

Quick to do but problem of once settled it not close down automatically. Quick call and got sorted.

Took account of my circumstances

I was very anxious about contacting Capquest about my account, the lady I spoke to instantly put my mind at ease & was so helpful & mindful of my circumstances. I eas actually grateful they reached out to me as addressing the issue has stopped it impacting my mental health. To sum up, it was a really positive experience. It’s so sad that customer support operators get so much abuse from what I understand, they’re there to help you not make the situation worse. Thank you for helping me rectify my problem

It was so easy to make payments very helpful online and will be paying my debt of each week didn’t think it would be that easy to make payments brilliant

I dont know this company. They have taken money from my account for what l dont know. I have no idea who capquest are or what they do. I need them to stop taking money from my account. Helen Brooksbank

It’s been very helpful and co-operative.When I needed any help the company always helped me .when I made a phone call I didn’t have to wait for a long time like other organisations that is very positive.

Although this is the 6th time I have done this since I spoke to Capquest On Monday, I am happy to do this again, but, please, no more texts.

The lady I spoke to was very kind to me. She explained things clearly to me. She didn’t judge, nor did she harass me for money I don’t have.

Good job, all round!!

Your agent was very polite and understanding.I felt at ease throughout our conversation. At the end of which, I felt very reassured.

very polite and fast response, Martina was very friendly and understanding,