Capquest Avis 

She was really helpful and polite

Clear instructions to make a payment or offer advice

SCAMMERS - GOT MY NUMBER AND TEXTED ME, WHEN I TRIED TO CONTACT THEM THEY COULDN'T GIVE ME INFO, SAYING THEY GOT THE INFO FROM THIRD PARTY

These toothless clowns keep contacting me about an alleged ancient statute barred debt which i have no knowledge of. Ive blocked them on every platform. Parasitical behaviour hoping a few gullible folk might give them some money. Shouldnt be allowed to trade.

Capquest have been very helpful in sorting out my current situation.

Quick to do but problem of once settled it not close down automatically. Quick call and got sorted.

Took account of my circumstances

It was so easy to make payments very helpful online and will be paying my debt of each week didn’t think it would be that easy to make payments brilliant

I dont know this company. They have taken money from my account for what l dont know. I have no idea who capquest are or what they do. I need them to stop taking money from my account. Helen Brooksbank

It’s been very helpful and co-operative.When I needed any help the company always helped me .when I made a phone call I didn’t have to wait for a long time like other organisations that is very positive.

Although this is the 6th time I have done this since I spoke to Capquest On Monday, I am happy to do this again, but, please, no more texts.

The lady I spoke to was very kind to me. She explained things clearly to me. She didn’t judge, nor did she harass me for money I don’t have.

Good job, all round!!

Your agent was very polite and understanding.I felt at ease throughout our conversation. At the end of which, I felt very reassured.

very polite and fast response, Martina was very friendly and understanding,

I have recieved many emails over the years from this company and the previous company saying I owe over £7000 which I’m not aware of from 28years ago I know that if I had any such debt that it would be statute barred by now and now they are sending me correspondence to say I can pay £1800 to settle the account any company would send you a breakdown of the debt not just sending out random emails scamming money off people, concentrate on debts that you can legally chase and not statute barred debts!!!

This company buys historical debt to try and reclaim it. In this case a debt owed by my brother who now has dementia. The debt they claimed owed, was so historical that nobody could recall what it was for, even them. But apparently the last payment was made in 2008 for £50. This means that the debt is over 6 years old (in England, 5 in Scotland) with no payments made and so it is statute barred.

If you chat to their AI webchat and mention the fact that the debt is statute barred and they will suddenly tell you that the account is all settled and closed. No need to pay the one time offer of 15% off or even 66% off. It is actually an unrecoverable debt and you don't need to pay anything. They are just hoping that you might not be aware.

Hello, I formally would recommend Nicola from the Scottish office I spoke with yesterday March 21st for outstanding customer service, about a Lloyds account. She was empathetic, polite, understanding and courteous. I had had horrible day up to speaking with her on phone, but her kindness made me feel a million dollars. Thanks Nicola your one of a kind.

Kind Regards
Mr Lorns

To clarify my rating: 0 stars for Capquest overall (and that's generous). The additional 2 stars are for comedy value.

Capquest recently emailed me to tell me they are now "managing" an account for a 20+ year old debt that they must already know would have been statute barred at some point in the 2000's. They have knowingly (unless they really are that useless) bought a debt they can never recover.

I hope they paid good money to start "managing" it and I will enjoy watching their wasted time, effort and money trying to collect it. I'm considering offering them £0.01 in cash to settle it, but only if they put enough effort in to earn it.

They are fishing scam company wanting to know your info to use it to scam you and fabricate some type of money you suppose to owe, for those they really owe can get scam easier and confused by their fraudulant technique, anyone can be their victim.

I DON'T KNOW THEM, NEVER HAD ANY BUSINESS WITH THEM ETC...
MY ORDINARY BILLS ARE PAID WITH AN EXTRA EACH MONTH, COME XMAS I CAN EASILY SKIP A PAYMENT AND STILL BE IN CREDIT WITH ALL THE PHONE, WATER, ELECTRIC ETC. SO HOW CAN ANY COMPANY I AM DEALING WOULD ASK ME TO PAY THEM MONEY I DON'T OWE SINCE THEY ALL OWE ME MONEY.

CALL THE COMPANY AND CHECK WHATS GOING ON, REPORT SOMEONE TRYING TO USE THEIR BUSINESS NAME TO SCAM PEOPLE.

DON'T TRUST THESE SCAMMERS, THEY USE RUSE, TRY TO SCARE YOU, CONFUSE YOU, BULLY YOU, MAKING TREATHS, THEY BUY YOUR INFO, ETC AND PRETEND FOR SECURITY REASON YOU GOT TO GIVE YOUR ADDRESS, YOUR FULL NAME ETC, TO VERIFY. NO, NO, THAT IS A TRICK ONCE THEY HAVE IT, THEY DO FAKE PROFILE, ETV... THEY WONT TELL YOU WHO YOU ARE, FOR SECURITY 🤣 WHO YOU OWE MONEY, HOW MUCH ETC...THEY ARE FISHING FOR YOUR INFO, THEY TAPE YOUR VOICE, THEY USE IT LATER TO SCAM OTHERS... DON'T FALL FOR THEIR LIES.
CALL THE COMPANIES YOU DEALING WITH REPORT THE SCAM.
Even on here don't give too much info on you, because they can manipulate it.
I don't trust them. No company send your account to any collection agency before contacting you first by mail with over due amount not paid etc, them ask you why, they offer to help you etc. THIS IS A SCAM.

Disgusting company especially when they were told this debt is not owed by me they look on the electorial register and srnd letters to who ever is called mr smith dirty disgusting people they then pass the debt on to other companys hoping someone will be stupid enough to pay them companies like this should be prosecuted and the fca should take this type of action