Ashridge Nurseries Avis 300

Unfortunately I only own an iphone6 and do not have a pc.website does not work on my phone just a blank white screen. Customer service was initially helpful in confirming website does not work for me. However when I asked if they could email me a stock list was just sent a link to website which obviously I cannot access! Refused to send stock list in an email or by post. Very disappointed. Presumably as I was not making a large order I am not important enough to bother with. It is a shame many nurseries no longer do paper catalogues. I understand about cost but there is nothing nicer than sitting down in the winter and picking your plants! ( I was interested in fruit plants)

I ordered in the summer 15 sweetbriar bare root hedge whips and a lilac. I was notified they’d be shipped late November but I wasn’t ready for them as I broke my wrist in September and ground wasn’t prepared. I called them to delay delivery until the New year. I also wished to add 2 blackthorn and a native honeysuckle and was advised which one was best. They arrived last week and I have got them all planted. I decided to add more so ordered 2 hazel, hawthorn, a spindle berry and a blackcurrant bush which arrived 3 days later. All now planted and pruned. Very pleased with packaging and quality. Can’t wait to see them grow and hide the railway embankment.

Really excellent customer-focused company. I was concerned about the delivery date but the customer service representative was on it straight away and confirmed delivery within a couple of hours of my order. I’ve just taken delivery of 25 Hornbeam hedge bare root plants with a guarantee to swop plants which don’t take. I might sound a bit too effusive but I am a real customer, just a very impressed one. Might be because I’ve had some truly dreadful dealings with British Gas recently and anything not like them is to be celebrated loudly. 😂

I bought barerooted Scots Pine and Lime from Ashridge recently. This is the first time we’ve used them. The trees arrived quickly and well packed. However, the quality of the trees was fantastic. It was actually motivating to receive trees of this quality….especially when you know that planting on our land is hard work! We will buy from them again.

I have used Ashridge a number of times for trees and native hedging. The plants arrive in very good condition and they do their best to meet specific delivery dates around birthdays etc. The website has good tips for planting too.

Excellent Service from Nursery. Good communication from ordering to delivery, with excellent tips on how to plant. Order dispatched on the 6th received on 7/11. by courier. Rose bushes, bare root, packed individually and roots kept moist, good strong bushes with large root system. Planted 8/11, look well.
Excellent Service from Courier, kept informed by emails on delivery. Delivered between times stated.

I ordered 5kg of daffodil bulbs from Ashridge and when they came the bag was lighter than expected only weighing less than 4.5kg when I asked Ashridge about the reduced weight their reply was that the bag was weighed when the bulbs were lifted and since then they had dried out hence the reduced weight! When we planted them out 14 of the bulbs were of poor quality.

Appalling Experience. The website doesn’t work, ordered over phone , over a month for a few daffodil bulbs. Payment has been taken and no bulbs arrived. Yet more time on the phone, only to find that the payment hasn’t even taken. Useless company.

Excellent customer service, great products that have thrived for almost 5 years now. The package came in good condition on the date they said it would!

I'd have no problems ordering from them again or recommending them to anyone else.

I ordered 3 potted birch trees 2 weeks ago and they arrived the next day. Trees were well packaged and in good condition. They were planted 2 days after receiving them and are doing well. I appreciated the advance information regarding delivery & follow-up email enquiring if the trees are doing well. I would definitely order from this nursery again.

I am very happy with my plant. Good size and healthy, very well packaged. In stark contrast in size to a competitor, although £4.00 less but was the size of a twig!

Excellent communication with regard to delivery and couriers.

We have always had a good experience with Ashridge.Their communication is excellent , so are their plants.On the rare occasion a problem arises , it is dealt with in a prompt , efficient and friendly manner.

Very pleased with the lovely rose plants just received, Healthy and strong plants well packaged.

Ashridge Trees always process and deliver my order promptly and accurately. If there's ever a problem of availability, they provide an explanation and make whatever arrangements are necessary to keep their customers satisfied. The professional gardener who helps me maintain my suburban garden is equally happy with their service.

I bought 30 raspberry canes in 2021. Planted immediately as per instructions. I wrote to company in 2022 to say that nothing was fruiting. I was told I should wait another year. In 2023 all 10 of the canes of Tulameen had died and we had few fruits on other 20 canes and those were small. I kept going but this year the canes look sad, half are dying and we have had few fruits. From 30 canes this is not what is expected. My previous canes for over 20 years produced wonderful fruit but at the end were not as productive so following advice I replaced them, wish I hadn't as they were still producing more fruit than my present canes. Three wasted years. All will dug up and new canes from another company bought. By the way the new canes were planted in adjacent plot as followed instructions not to plant where previous raspberries had been.

I made an easy straightforward purchase online. My plant was delivered very very quickly and communication was excellent. Plant arrived in tip top condition, very pleased with purchase. Thank you.

I have had nothing but great service from this company. Every plant I've bought from them has arrived well-packed and in excellent condition and is now thriving. I particularly appreciate the fact they don't take your money until the order is being prepared for dispatch, unlike some online companies who take your money straightaway, then keep you waiting for weeks. Now waiting in anticipation for my latest purchase, a honeysuckle, to arrive this afternoon.

All round good service - the plant I ordered arrived in excellent condition and in good time. I was particularly impressed that the order form allowed me to state any dates when I didn't want the plant delivered, and I then got a personalised email which gave me the option to choose my delivery window. The plant then arrived just as promised and on time!

Ace plants. I got fed up with ordering from Sarah Raven and receiving dead or dying plants and having my orders cancelled at the last minute so I was left with empty beds this year I used Ashridge for hedging, cosmos and some other plants. All have been of exceptional quality, well packed, arrived at the right time for planting. I’m impressed and will use them again. They are also considerably cheaper than Sarah Raven.

The Buddlejas both arrived in a strong box, with healthy plants to greet Mum and I on opening.
I bought them for my parents Care Home and i know that the Residents will all enjoy the wildlife surrounding the pink and darker spires.
I liked the emails too that informed me of each step from purchase to arrival.
I will defo be using this firm again. Thanks.