We ordered 12 175cm tall purple beech hedging plants as barefoot very late in the season (late May). We soaked them in tepid water for 2 hours when they arrived and got them straight in the ground wit... Voir plus
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The bare root roses I ordered from Ashridge in January 2025 (Zephirine Drouhin and Dancing Queen) have both taken well and are now producing fantastic blooms, in just 16 months. Zephirine is almost at... Voir plus
😕Shameful❗️Hopeless❗️ Take the money. No communication as to delivery date/time. Never answer the phone. No complete order or offer of plant substitutes etc etc etc. Think we’ll pass on orderin... Voir plus
Despatch times are very long. Order placed for lavender on the 6th May. No indication that they did not hold the stock. Chased it a week later and was told despatch not until week of 8th June, 5... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Ashridge Nurseries is an online garden centre trusted by over 100,000 UK British gardeners
Coordonnées de contact
Grove Cross Barn, BA7 7NJ, Castle Cary, Royaume-Uni
- 01963 359444
- support@ashridgetrees.co.uk
- ashridgetrees.co.uk
A répondu à 42 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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I NEVER buy plug plants because they're…
I NEVER buy plug plants because they're so often so wretched and puny, but the sweet peas I bought from this nursery were healthy, sturdy and extremely well-rooted. I shall buy from them again.
Good delivery and good trees but with slight damage
Bought a number of native tree whips, most good quality which i cant complain for the price, delivery was excellent with the ability to track the van, but my problem was that an oak sapling had a completely dead top (the bottom of the tree was still alive so not a massive problem) some hawthorns had dead branches on them and a spruce had snapped branches. Overall these didn’t detract much from my overall experience as the rest of my trees were fine, and they all had healthy roots and all have buds which have leafed out now
Cottage Garden Sweet Peas
I received some sweet pea plugs from Ashridge Nurseries via Roya Mail. The quality of the plugs was excellent - very healthy and strong growth. Clear, helpful guidance on how & when to plant the plugs. The packaging was also very good. I was also impressed with their Environmental Policy and pleased to read that most of their plants are UK grown. Massive thumbs up for Ashridge Nurseries! I will certainly use them again.
I wished I had read the reviews
I wished I had read the reviews. My last order wasn't packed properly - Roses just chucked into an open bin liner. Still hoping the raspberries will be ok.

Réponse de Ashridge Nurseries
Very good customer service
I had a query regarding an order, Mary showed exceptional customer service and quickly resolved the matter to my complete satisfaction.
Fantastic customer service!
Fantastic customer service, great quality trees - 5/5 would recommend. The trees were for a community tree planting event
Opened the box and found only 1 plant…
Opened the box and found only 1 plant after I'd ordered 2. Just within measurements of 30-40cm but at least it looked a decent plant. Went to plant it and realised it was actually 2 plants but after splitting them the 2nd plant which I thought was a side shoot of the 1st plant I'd received was so much smaller and spindly. Probably should have gone to a garden centre and bought 2 decent plants?
UPDATE. Ashridge have contacted me and apologised and refunded me for both plants knowing one plant was ok. Updated to 4* (should have been right first time)
THANKS very much, rog

Réponse de Ashridge Nurseries
High quality trees at a great price
The trees I purchased from Ashridge were of exceptionally good quality and at such a good price. They were very safely packed and arrived in pristine condition. I would highly recommend this company and their products.
Extremely helpful team
Extremely helpful team. Great quality plants, well packed and delivered. Delighted to recommend.
In all fairness....
I too ordered a number of bare rootstock trees last year for delivery this month. The website was professional, the communication good. But, the reviews scared me.
When the rootstocks arrived they were good and strong but one of the additionally purchased items had been missed and we'd been sent something else instead. I made contact via their website and within 60 minutes I had a written apology and a promise that the correct item would be sent out that day. It arrived the next day, a Saturday, by Royal Mail Special delivery.
I would definitely buy from Ashridge again.
Helpful and high-calibre
I have bought a number of trees and saplings for a hedge from Ashridge over the last few years. I have always found them swift and reliable. Their website is full of very useful information. If you have a query an email or phone, they get back to you with really helpful answers specific to your case. It is just great to deal with the genuinely helpful and high calibre firm.
Very Happy customer
Ashridge are a great company to deal with. Just had my barerooted plants delivered and very happy with them, all a good size with healthy roots. Their customer service is very quick and helpful.
The second part of my order
The second part of my order, that is lavender plants, which you showed in stock, has not arrived. If they are not in stock you should contact me and I will go elsewhere. None of the contact or help links work on your website, it is impossible to contact you

Réponse de Ashridge Nurseries
This company stands out because of…
This company stands out because of quality plants , efficiency and customer service!
Thank you very much for your hard work and this amazing opportunity to have such beautiful plants we( inc neighbours and passers-bys) all can enjoy !
Not a happy experience
Not a happy experience. Wish I had read the reviews about failed raspberry canes, and also the small print of their terms and conditions. Last November I ordered 5 Autumn Bliss bare-rooted raspberry canes and 10 Glen Ample canes. All five autumn raspberries thrived and produced lovely fruit. Eight of the 10 Glen Ample failed completely — planted in the same soil, to the same depth, with the same watering and weeding regime — and one more produced just a single shrivelled leaf at soil level. While Ashridge would have been happy to replace the failed canes, they wanted to charge in full for delivery, even though the failure was clearly in the plants rather than the way they were planted and cared for, or the autumn raspberries would have failed too. As they suggested, the delivery charges would make the plants rather expensive, so I opted for a refund instead. I shall order canes from another supplier, and try to forget that last year I paid full delivery charges for just six canes that survived, out of 15.

Réponse de Ashridge Nurseries
Great customer service
I had some issues with the birch trees I bought from Ashridge Nurseries. After submitting a form on their website I was contacted within a couple of days, and after a short email exchange, I was able to resolve my issue easily. They were polite, responsive, and easy to deal with.
Lovely Plants
Ordered two roses planning for next year not expecting to receive them in full flower, what lovely plants.
Great customer service. Great plants!
Great customer service and care. They listen to requests about plants, deliveries - so helpful. Their plants are vibrant & healthy when they are delivered because they left Ashridge in that condition and are very well packed to arrive in excellent order. From ordering to planting they have process and plants spot on! Thank you.
Lovely Wisteria
I ordered a wisteria, it is a very healthy and strong plant, well worth every penny. It was packaged well, it arrived in good time and I was kept up to date through the whole process. I will definitely buy from ashbridge again, very happy.
A very healthy plant arrived in great condition
It's always a gamble buying something before seeing it, but it paid off. A very healthy Lonicera arrived in great condition, at the time Yodel said it would. It came packed in a box, which was undamaged, and despite the hot weather its soil was still damp. I have a lot of plants on my list that I plan to get later in the year, and because of this positive experience I shall definitely be getting them from Ashridge.
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