We ordered 12 175cm tall purple beech hedging plants as barefoot very late in the season (late May). We soaked them in tepid water for 2 hours when they arrived and got them straight in the ground wit... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The bare root roses I ordered from Ashridge in January 2025 (Zephirine Drouhin and Dancing Queen) have both taken well and are now producing fantastic blooms, in just 16 months. Zephirine is almost at... Voir plus
😕Shameful❗️Hopeless❗️ Take the money. No communication as to delivery date/time. Never answer the phone. No complete order or offer of plant substitutes etc etc etc. Think we’ll pass on orderin... Voir plus
Despatch times are very long. Order placed for lavender on the 6th May. No indication that they did not hold the stock. Chased it a week later and was told despatch not until week of 8th June, 5... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Ashridge Nurseries is an online garden centre trusted by over 100,000 UK British gardeners
Coordonnées de contact
Grove Cross Barn, BA7 7NJ, Castle Cary, Royaume-Uni
- 01963 359444
- support@ashridgetrees.co.uk
- ashridgetrees.co.uk
A répondu à 42 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Bay tree instead of sage
Very disappointed to receive a bay tree instead of the sage ordered.
It sure how this can have happened as no similarities between the two.

Réponse de Ashridge Nurseries
Thank you
Thank you for the excellent customer service and the delivery today of 100 top class lavender plants. After the abysmal experience I had from another online lavender supplier, you have restored my faith in the nursery trade. Geoff
Ashridge Nurseries,
Ashridge Nurseries,
Amazing service and a beautiful shrub. They went the extra mile.
I was sending to a friend who had recently lost one of her parents, she had said a few weeks ago that she would like a cutting of my shrub. I decided to send her a shrub that she can plant in her garden and remember her loved one, Ashridge also sent a note that I had asked to be put in with the shrub. Nothing was too much trouble, thoroughly recommend them.
Bird friendly hedge
Never planted a hedge before or used on-line garden nurseries. Ashridge provided a wealth of information so I gave them a try. A well packaged but uninspiring bunch of 240 bare root twigs arrived on 14th December and they have now grown into an amazing vigorous hedge. Quality stuff.
Planting a hedge? Ashridge Nurseries is your best bet!
I've just moved into a new home, a new build built on the old Fife coalfield. I wanted to bring a little bit of nature to the new house. Ashridge Nurseries provided everything I needed to plant a new mixed native hedge.
The range of plants on the site was perfect for my needs. Being able to say when not to deliver was a huge plus, and I was given plenty of warning as to when to expect my delivery. The plants were delivered as advised and I couldn't be happier with quality - well wrapped for travel and wonderfully healthy.
After digging out a couple of bags full of coal from the garden (!) to prep the ground, I planted my hedge plants. I've waited to see how well they bedded in before writing this review. Every single one is thriving with buds bursting with fresh new leaves. If you are looking for plants, Ashridge Nurseries should be your first port of call, you won't be disappointed.
excellent quality
this was the first time I had ordered from Ashridge - couldn't be more pleased with plugs and the packaging they came in - can't wait to buy more from you
They use dishonest courier services
They use courier services - in this case YODEL - so DO NOT order from this company if you live in my area (Leeds, West Yorkshire) and you want your parcel to be delivered.
The Nursery ignored my instructions about holidays and they shipped my delivery to arrive while I was away. I contacted them but was told my order was with my local depot (heaven help me) and they would add specific instructions for my order to be delivered today, before 4pm. I did stress that Yodel would completely ignore any instructions, but, as usual with all the sellers who use couriers, they thought they knew better. I needed part of my order - a Golden Celebration rose - for my friends anniversary. Mine apparently is the last one they had in stock, so no chance of reordering. If it's the same driver as my previous undelivered parcels - one being a very rare antique doll - then he's stolen some beautiful roses. When will sellers learn that the courier drivers in this area are liars and thieves, and use Royal Mail or ParcelForce. I had booked a visit and meal to celebrate my anniversary, which is tomorrow, but had to cancel my plans because of this mess-up. This is my first and last order with this plant company. BE WARNED!

Réponse de Ashridge Nurseries
Ashbridge Nursery The Best…
Ashbridge has become my go to nursery for trees. The quality is always spot on and the price is always competitive for the size of tree. I recently bought 2 birch trees which arrived in perfect condition and are now gaining leaf.
A good web site to choose trees from.
A good web site to choose trees from, a generous end of season discount, a speedy delivery (ahead of the expected date), and most importantly lovely plants with excellent healthy root balls, well packaged. What's not to like! We will use Ashridge again. Thanks, John
Healthy plant
I ordered a honeysuckle from Ashridge which I couldnt buy locally. They offered a good price compared to other similar online sellers, but still seemed like they would deliver a healthy plant. I think we all hate having to buy online but this time I was not let down. The initial delivery schedule was quite wide open and I was a bit concerned that I might have to chase it up, but they replied within 24hr to my email and in the end delivery was really quite prompt and stress free and I was kept updated by the courrier. But most importantly its a healthy bushy plant which looks quite vigorous and ready to shoot up the wall. I would use this company again.
excessive shipping costs
I went to place an order for £30 worth of vegetable plants which I have ordered from other suppliers.
I do understand todays cost of living crisis is effecting us all but I really don’t live in an obscure area, I do live in Aberdeenshire Scotland and order online and receive deliveries for many items it sometimes takes a bit longer but that is not an issue for me.
I have ordered many plants online but I have never seen such a high courier charge. I do not mind paying a price for delivery. But delivery from Ashridge at £24 for an order of £30 seems very excessive.
I am aware I can go elsewhere but I was impressed with did like the look of thier quality plants.
Ashridge claim it is the courier charge and would not lower the price. In the end I went elsewhere and got the same plants for a 5.99 delivery fee.

Réponse de Ashridge Nurseries
Fantastic service from Ashridge…
Fantastic service from Ashridge Nurseries. I ordered 2 x flowering cherry and 1 x apple tree on Monday, these were delivered on Friday. The bare rooted trees look great, with good size roots; all very well packed. I then ordered 2 x rambling roses on Tuesday. Ashridge Nurseries contacted me to say they would bundle my two orders together so there would only be one delivery charge. The roses arrived on Friday too. All of these will be planted tomorrow.
Excellent company for hedgerow plants
All aspects of this company are excellent. The website is very good information clearly laid out and easy to order. They were polite, friendly and efficient at all times. The trees are really good quality - good size and very good roots.
Great customer service
Great customer service, very helpful and quick to respond. The tree that arrived was exactly what I was hoping for.
Incredibly frustrating to deal with
Incredibly frustrating to deal with. Order placed end of October. Delivery delayed initially because of mild Autumn, I was told delivery end December/early January. Last conversation I had was that the order was being delivered this week (I've organised labour to plant on that basis) but no dispatch notice and noone answering phones and email response is that it may take more than 3 days to respond to the mail. We order a large quantity of trees each year and with a number of suppliers. All of which have been delivered with the exception of Ashridge. I would very much like someone to call me today to let me know if and when the delivery will take place and to cancel whatever part of the order could be holding the orde up

Réponse de Ashridge Nurseries
bare root lol. another con company stay away
bare root lol. its a stick no needles nothing like the picture .this country is getting worse just companys ripping people off all the time.do not buy from this site...

Réponse de Ashridge Nurseries
Beautiful perfect Xmas tree
This is my second time ordered a Christmas tree from Ashridge, same as last time, I got a perfectly beautiful tree, it makes the whole room smells lovely and the price is so good! We will definitely keep ordering from them every year.
Very easy on line ordering system
Very easy on line ordering system, detailed descriptions with photos. order confirmed immediately.
Delivery arrived on time, superb Beech hedging, strong well rooted saplings.
Impressive as quality as stated,that is so refreshing !!
Zero communication
I order very large amounts of landscaping products and thought I’d try a new supplier. I placed two orders, one being in error. I’ve emailed to cancel the wrong one four times, tried phoning ( no answer) and direct messaged via Facebook.
I’ve received what I assume is an automated message saying the delivery I don’t want is arriving today. It will be going straight back and I won’t be dealing with this supplier again.
First Class service every time !
This is the third time that i have bought a named rose from this company.
Rose trees are of the highest standard,well packaged for safe delivery.
Staff are prompt in replying to any questions and always happy to help.Will go nowhere else now!
Huge thanks to all the team at Ashridge Nurseries
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







