GreenFi Avis 1 754

The girl was knowledgeable quick and efficient- all you can ask for when a snafu happens and time matters!

I’ve been with Aspiration now going on 4 years, I’ve been incredibly blown away at the professionalism and ease of use they have created whether I’m calling I always get an advocate that is in the US when I call night or day, the app is so easy to use, staff is knowledgeable and they do everything a financial institution you would expect to do is done flawlessly by them. If you’re like me and you don’t trust the big American banks, give aspiration a try I feel as if I can trust them with my money and my best interest. And help is a simple phone call away with very little prompts that don’t defer you away and get hung up on. This is how banking should be, benchmark is an understatement.

good thank you for quicj answer thank you great and helpful

great banking experience that is not harmful for the environment!!!

Very professional. Efficient and knowledgeable.

Although the hiccup was not with Aspiration, Carla was able to provide me with the support I needed to make working with the other party much smoother.

Very easy to change email over phone. No queue for support.

The company handled my complaint professionally and with much ease.

Great agent. Patient, listening. For Aspiration organization, not great that it requires $1 min. in acc't, since many of us r struggling. If only there was a temporary reduced option of some sort, since interest rates aren't high.

Also, in honor of their commitment to giving back, I wonder if there was some way that they could give back to customers? Could Aspiration ask customers if they were interested in events mentioned below? Inclusivity is so critical, could they do something like this?
Ikea tiny-home-scavenger-hunt-contest
or a challenge of some sort, to encourage community participation?
'Who Killed Ickey' Treasurehunt(ex.)
Aspiration, we're sure you're innovative approach can help the community more.

Quick and efficient

Quick and easy customer service even over the weekend.

i love that Aspiration is a B-Corp and they plant trees...

My representative was very kind and friendly as well as professional. I believe she handled my banking issue
very well.

Timely in getting back to me with a solution without any hassle. 10/10 for me.

I have always received such good service whenever I have called Aspiration! Everyone is always friendly and makes sure I understand what they are telling or asking me. I enjoy having them as my bank.

I have been using Aspiration for about a decade. They are a great bank. The customer service agents are always polite and professional.