I placed a Warranty call on ATAG on Tuesday afternoon and by midday the next day an engineer turned up with the correct spare. ATAG kept me informed at all change points in the call on what next to... Voir plus
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Lisez les avis des autres
We have had a ATAG combie boiler for 5 years during which time it has proved to be reliable with the exception of a fault which we had to report to ATAG customer services. ATAG customer services were... Voir plus
L'entreprise a répondu
We had a atag boiler fitted and have never looked back. Fitted in a day very cleanly and professionally by Adrian plumbing and heating. Absolutely great fitter he takes the time to show you all ne... Voir plus
L'entreprise a répondu
Problem with ATAG i24C Boiler...Damage due to excess Storm Water ...21-9-26 Reported to ATAG Direct who agreed to Warranty Repair.Replacement Fan Unit arrived next day.Within 48 hrs repair [including... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We do things differently at ATAG. Our constant commitment to engineering precision, matched with our commitment to only using quality components, means that our boilers are built to last. Spending money on a new boiler is a big investment, and you need to be sure that it’s going to keep you warm for years to come. That’s why every ATAG boiler comes with a 12-year warranty, with the option to upgrade to 18 years on all parts and all labour. For us, it’s about your long-term peace of mind. ATAG boilers can only be bought through an ATAG Selected Partner (ASP). All of our ASPs are legally qualified Gas Safe Registered installers who know how to install an ATAG boiler correctly. We only sell to gas-safe installers because we need to know you’re in safe hands all the way. To find out more, visit www.atagheating.co.uk.
Coordonnées de contact
Operational Address: 1 Masterton Park, South Castle Drive, KY11 8NX, Dunfermline
- 0800 680 0100
- office@atagheating.co.uk
- atagheating.co.uk
4,8
Excellent
5 k avis
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Was stuck in my ways.
I had been putting this off for some time, stuck in my ways but should have done it sooner,
After about 5 minutes you could tell that the boilers are straight forward and engineer friendly. The product adviser was straight forward and very informative and answered my questions with no, if but or may bees. Looking forward to working with these Guys .
12 août 2026
Réponse de ATAG Heating Technology UK Ltd
Dear MR D GABRIEL
Thank you for taking the time to share your experience with ATAG.
We’re delighted to hear that, after taking the time to try our boilers, you found them straightforward and engineer-friendly from the outset.
It’s also great to know your local Product Sales Manager was able to provide clear, informative answers to your questions and give you the confidence to get started with ATAG.
We look forward to working with you and supporting you as you build your experience with the ATAG range.
Thank you for choosing ATAG.
Best wishes
ATAG Heating Technology
A great boiler.
A great boiler that we only need to think about once a year. Installed and serviced by a friendly, helpful and knowledgeable engineer. The control and options via the app are incredible. Highly recommend.
7 août 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Ian
Thank you for your wonderful feedback.
We’re delighted to hear your ATAG boiler has been so reliable and easy to live with, requiring little attention beyond its annual service.
It’s also great to know you’ve been impressed with the range of control options available on the One Zone controller and app. This thermostat gives you the freedom and convenience to control your boiler and central heating remotely, allowing you to adjust your heating wherever you are.
We’re pleased your installer has provided such friendly, helpful and knowledgeable service too.
Thank you for your recommendation and for choosing ATAG.
Kind regards
ATAG Heating Technology
Prompt response.
Request for assistance for faulty ATAG boiler answered promptly.
Service engineer repaired the unit in double quick time and it is fully operational again.
Superb customer service from ATAG.
11 août 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Rod Gillies
Thank you for taking the time to share your feedback.
We’re delighted to hear that your request for assistance was handled promptly and that our Warranty engineer was able to repair your boiler so quickly.
It’s great to know your ATAG boiler is now fully operational again and that you were so impressed with the level of service provided.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We really appreciate your kind words and your recognition of our customer service.
Thank you for choosing ATAG.
Take care.
ATAG Heating Technology
Dean & Kenny very helpful throughout…
Dean & Kenny very helpful throughout the process of purchasing ATAG boilers - Drain Surgeon Plumbing 7 Heating
6 août 2026
Réponse de ATAG Heating Technology UK Ltd
Dear customer
Thank you for your kind feedback.
We’re pleased to hear that Dean and Kenny were so helpful throughout the process of purchasing your ATAG boilers.
We’ll be sure to pass your lovely comments on to them.
We really appreciate your continued support and thank you for choosing ATAG.
Kind regards
ATAG Heating Technology
Atag Service
The service engineer was excellent.Knowledgeable, polite and punctual. Extremely professional in every way
3 août 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Conor Martin
Thank you for your wonderful feedback.
We’re pleased to hear our service engineer provided such an excellent experience.
It’s great to know they were knowledgeable, polite, punctual, and demonstrated professionalism throughout the visit.
We truly appreciate you taking the time to share your experience and thank you for choosing ATAG.
Take care
ATAG heating Technology
ATAG warranty callout
First time I had to call ATAG for a warranty call - excellent service. Engineer rang to arrange a visit and was there on time as expected, and far quicker than I had expected for a non-urgent call. Fault diagnosed, and new part fitted under warranty in less than 20 minutes.
3 août 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Alan Dearden
Thank you for taking the time to share your experience.
We’re delighted to hear your first warranty call with ATAG was such a positive one.
It’s great to know the engineer contacted you promptly, arrived on time, and exceeded your expectations with such a quick response for a non-urgent issue.
We’re also pleased the fault was diagnosed and resolved with a replacement part under warranty in less than 20 minutes.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Thank you for your kind feedback and for choosing ATAG.
Take care
ATAG Heating Technology
My home is much warmer with my new…
My home is much warmer with my new boiler and it is so quiet. I’m absolutely thrilled with the difference it has made.
5 août 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Sarah O'Donnell
Thank you for your wonderful feedback.
We’re pleased to hear your new ATAG boiler has made such a noticeable difference to your home.
It’s fantastic to know your home is warmer, the boiler is so quiet in operation, and that you’re so happy with its performance.
Our top-of-the-range Economiser boilers are among the quietest in the UK, proudly earning the Quiet Mark accreditation in 2021 in recognition of their exceptionally low noise levels.
Thank you for taking the time to share your experience and for choosing ATAG.
Best wishes
ATAG Heating Technology
The boiler is one the best we have ever…
The boiler is one the best we have ever had it is very cost effective and it has lots of useful features
5 août 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Michael Start
Thank you for your wonderful feedback.
We’re delighted to hear your ATAG boiler is one of the best you’ve ever owned.
It’s great to know you’ve found it to be highly cost-effective, reliable, and packed with useful features that make a real difference to your home.
Thank you for taking the time to share your experience and for choosing ATAG.
Kind regards
ATAG Heating Technology
ATAG Boiler - Quiet, Efficient and Reliable
Since we've had our ATAG boiler fitted it has performed admirably providing quiet efficient hot water and heating. When on one occasion the boiler failed to operate correctly it was down to a need to tweak the boiler's programming. Our gas fitter was able to resolve the issue on one visit with the help of an ATAG expert in real time over the phone.
29 juillet 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Peter Bines
Thank you for taking the time to share your experience.
We’re delighted to hear your ATAG boiler has been providing quiet, efficient heating and hot water since it was installed.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
We’re also pleased that, when an issue arose, your Gas Safe registered engineer was able to resolve it on the first visit with real-time support from our technical team.
Providing prompt expert assistance is an important part of the comprehensive warranty support we offer.
Thank you for your recommendation and for choosing ATAG.
Kind regards
ATAG Heating Technology
Atag combi boiler
Atag combi boiler, efficient, realiable. I would highly recommend that anyone looking to install or replace their boiler look at the Atag range.
30 juillet 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Anne
We really appreciate you taking the time to share your experience of your new ATAG boiler.
We’re pleased to hear you’ve found it to be efficient and reliable.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
It’s wonderful to know you would highly recommend the ATAG range to anyone considering a new or replacement boiler.
Thank you for choosing ATAG.
Best wishes
ATAG Heating Technology
Réponse de ATAG Heating Technology UK Ltd
Dear Garry Dixon
Thank you for your kind feedback.
We’re pleased to hear you had an excellent experience with your recent warranty visit for your boiler.
It’s great to know our team was able to resolve the issue efficiently and provide the high standard of service we strive for.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Thank you for taking the time to share your experience and for choosing ATAG.
Kind regards
ATAG Heating Technology
Great boiler
I've had no issues with the boiler since installation. Would highly recommend
28 juillet 2026
Réponse de ATAG Heating Technology UK Ltd
Dear M Murphy
Thank you for your kind feedback.
We’re delighted to hear your ATAG boiler has been performing reliably since installation and that you’ve experienced no issues.
It’s wonderful to know you would highly recommend ATAG.
Thank you for taking the time to share your experience and for choosing ATAG.
Kind regards
ATAG Heating Technology
Continued customer support from ATAG
Continued customer support from ATAG. Following a house fire my ATAG boiler was replaced in October 2024. ATAG have contacted me annually to check that everything is ok, however what really sticks with me are the comments of the gas engineer that fitted the boiler. He had not come across ATAG before and he was abolutely blown away by the qwuality of the construction. Not the cheapest boiler on the market but worth every penny.
28 juillet 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Keith Young
Thank you for taking the time to share your experience.
We’re pleased to hear you’ve continued to receive proactive support from our team following the replacement of your boiler.
It’s especially rewarding to know that your gas engineer was so impressed by the quality of the boiler’s construction.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
We’re delighted to hear you feel your ATAG boiler has been worth the investment, and we truly appreciate your kind comments and continued support.
Best wishes
ATAG Heating Technology
The whole process was seamless no…
The whole process was seamless no issues what so ever. Engineers were great.
24 juillet 2026
Réponse de ATAG Heating Technology UK Ltd
Dear MR
Thank you for your kind feedback.
We’re pleased to hear the whole process of your warranty visit was seamless and that everything went smoothly from start to finish.
It’s also great to know our engineers provided such a positive experience.
We appreciate you taking the time to share your feedback and thank you for choosing ATAG.
Kind regards
ATAG Heating Technology
Great experience from start to finish
Great experience from start to finish.
The boiler has been great using the Hive - defo saves money as no longer need to put the heating on all night - A simple boost is sufficient.
Robert who installed our boiler has been amazing ensuring we have everything!
Highly recommend both him and the ATAG boiler
22 juillet 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Samantha letham
Thank you for your wonderful feedback.
We’re pleased to hear you’ve had a great experience from start to finish and that you’re enjoying the benefits of your ATAG boiler.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
It’s great to know that using Hive has helped you manage your heating more efficiently, and that the boost function is working well for your home.
We’re also delighted to hear Robert provided such excellent service throughout the installation.
Thank you for your recommendation and for choosing ATAG.
Take care
ATAG Heating Technology
Excellent well designed boiler.
Atag boiler was recommended by my heating engineer.
The build quality is excellent, and it is very quiet and appears to be very efficient.
The 12 year guarantee as standard is proof of the companies confidence in their product.
21 juillet 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Malcom Wenman
Thank you for your great feedback.
We’re pleased to hear your heating engineer recommended ATAG and that you’ve been impressed with the build quality, quiet operation, and efficiency of your boiler.
It’s also wonderful to know the 12-year warranty gives you confidence in your choice and provides added peace of mind.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Thank you for taking the time to share your experience and for choosing ATAG.
Kind regards
ATAG Heating Technology
Very happy to recommend ATAG…
I would be very happy to recommend ATAG Heating & Technology. We had a new boiler fitted 23 months ago and have been delighted with its performance ever since. The system has been reliable, efficient, and has made a noticeable difference to our home. In addition to this we have the peace of mind of an 18 year warranty.
7 septembre 2025
Réponse de ATAG Heating Technology UK Ltd
Dear David Ralston
Thank you for your wonderful feedback.
We’re pleased to hear your ATAG boiler has delivered reliable and efficient performance over the past 23 months and has made such a noticeable difference to your home.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
It’s also great to know the 18-year warranty provides you with added peace of mind.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Thank you for your recommendation and for taking the time to share your experience with ATAG.
Kind regards
ATAG Heating Technology
Upgraded Boiler to ATAG
Whilst admittedly we had never heard of ATAG until our gas engineer advised us of them, we upgraded from our Worcester Bosch boiler to an ATAG boiler and the difference was profound. Instant reduction in monthly gas price despite using the same amount (on schedule).
The boiler is compact and the APP/Digital Thermostat makes the world of difference when setting schedule and temperatures.
Would defo recommend.
22 juillet 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Scott
Thank you for taking the time to share your experience.
We’re pleased to hear your installer recommended ATAG and that upgrading from your previous boiler has made such a noticeable difference.
It’s especially rewarding to know you saw an immediate reduction in your gas costs while maintaining the same heating schedule.
We’re also glad you’re enjoying the compact design and the convenience of the app and digital thermostat for controlling your heating, remotely.
Thank you for your recommendation and for choosing ATAG.
Take care
ATAG Heating Technology
It's much more efficient then my…
It's much more efficient then my previous boiler and extremely quiet when running.
Very impressive as I always when with a Worcester previous but not any more!
20 juillet 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Lee O'Connor
Thank you for your great feedback.
We’re pleased to hear you’ve noticed such a significant improvement in both the efficiency and quiet operation of your ATAG boiler compared to your previous one.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
It’s especially rewarding to know that, after previously choosing Worcester Bosch, your experience with ATAG has exceeded your expectations.
Thank you for taking the time to share your experience and for choosing ATAG.
Best wishes
ATAG Heating Technology
Rang ATAG on Monday morning
Rang ATAG on Monday morning, they quickly established who I was, the boiler model and confirmed it was under warranty and an engineer would be in contact. Engineer rang after lunch and arranged appt for 8am the following morning, He arrived on time and had the spare part in his van. By 9am he left and my boiler was working properly. No complaints about the service, everyone concerned did their job properly and efficiently. 10/10.
22 juillet 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Shaun
Thank you for taking the time to share your experience.
We’re pleased to hear the whole process, from your initial call through to the engineer’s warranty visit, was handled quickly and efficiently.
It’s great to know the engineer arrived on time with the required part and had your boiler back up and running within the hour.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We really appreciate your kind comments and your 10/10 recommendation.
Thank you for choosing ATAG.
Kind Regards
ATAG Heating Technology
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