I placed a Warranty call on ATAG on Tuesday afternoon and by midday the next day an engineer turned up with the correct spare. ATAG kept me informed at all change points in the call on what next to... Voir plus
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We have had a ATAG combie boiler for 5 years during which time it has proved to be reliable with the exception of a fault which we had to report to ATAG customer services. ATAG customer services were... Voir plus
L'entreprise a répondu
We had a atag boiler fitted and have never looked back. Fitted in a day very cleanly and professionally by Adrian plumbing and heating. Absolutely great fitter he takes the time to show you all ne... Voir plus
L'entreprise a répondu
Problem with ATAG i24C Boiler...Damage due to excess Storm Water ...21-9-26 Reported to ATAG Direct who agreed to Warranty Repair.Replacement Fan Unit arrived next day.Within 48 hrs repair [including... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We do things differently at ATAG. Our constant commitment to engineering precision, matched with our commitment to only using quality components, means that our boilers are built to last. Spending money on a new boiler is a big investment, and you need to be sure that it’s going to keep you warm for years to come. That’s why every ATAG boiler comes with a 12-year warranty, with the option to upgrade to 18 years on all parts and all labour. For us, it’s about your long-term peace of mind. ATAG boilers can only be bought through an ATAG Selected Partner (ASP). All of our ASPs are legally qualified Gas Safe Registered installers who know how to install an ATAG boiler correctly. We only sell to gas-safe installers because we need to know you’re in safe hands all the way. To find out more, visit www.atagheating.co.uk.
Coordonnées de contact
Operational Address: 1 Masterton Park, South Castle Drive, KY11 8NX, Dunfermline
- 0800 680 0100
- office@atagheating.co.uk
- atagheating.co.uk
4,8
Excellent
5 k avis
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Happy customer
We bought our first house just over a year ago. We quickly realised that we would need to replace the heating system. We opted for ATAG, after a recommendation by our Plummer and doing a lot of research. An 18 year warranty, together with great reviews hooked us.
Recently we had an error that kept appearing and we just couldn’t get it to stop. A call to ATAG and they sent an engineer out to fix it under warranty. Problem solved. Very happy with the boiler and customer service so far!
18 juillet 2026
Réponse de ATAG Heating Technology UK Ltd
Dear R Dean
Thank you for taking the time to share your experience.
We’re pleased to hear you chose ATAG after researching your options and receiving a recommendation from your plumber.
It’s great to know the long warranty and positive reviews gave you confidence in your decision.
We’re also glad our team was able to respond quickly when you experienced an issue and resolve it under warranty.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Thank you for your kind words about both your boiler and our customer service—we really appreciate your feedback and your support.
Take care
ATAG Heating Technology
After 40 years of having solid fuel…
After 40 years of having solid fuel central heating it was a great experience to have a new gas boiler installed.
The heating engineer I used recommended an Atag boiler as they had good reputation and backup.
To have instant hot water and heating is a bonus for us and we have had no problems in the year that we have had it.
I would certainly recommend this boiler to anyone.
21 juillet 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Laurence
Thank you for sharing your experience.
We’re pleased to hear your transition from solid fuel central heating to an ATAG gas boiler has been such a positive one.
It’s great to know you’re enjoying the convenience of instant hot water and heating, and that your boiler has been performing reliably over the past year.
Thank you for your recommendation and for choosing ATAG.
Best wishes
ATAG Heating Technology
When I needed to replace my old boiler…
When I needed to replace my old boiler in 2019, I did a bit of research on A rated boilers. At the time, 2 brands stood out, Weissman and ATAG. I'd seen Weissman on advertising signs at ski events on TV but hadn't heard of ATAG before. After reading a number of reviews of both brands I was visited by a couple of local installers. In the end, whilst both were comparable, I chose the ATAG ic boiler. It proved to be a good choice, and we did notice a reduction in the gas bills running the boiler for similar periods as the old one. Annual servicing was reasonably priced, by the same firm that fitted it.
Overall, I've been very pleased with the ATAG boiler, both in terms of the cost to install, annual servicing and the running costs.
I can highly recommend.
21 juillet 2026
Avis spontané
Réponse de ATAG Heating Technology UK Ltd
Dear Peter H
Thank you for taking the time to share such a detailed review.
We’re pleased to hear your research led you to choose an ATAG boiler and that it has continued to meet your expectations since its installation.
It’s great to know you’ve noticed lower running costs, found the servicing straightforward and reasonably priced, and have been happy with the overall performance of your boiler.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Thank you for your recommendation and for choosing ATAG.
Kind regards
ATAG Heating Technology
Fantastic kit.
Far more energy efficient than our previous boiler,cutting our utility bills. If we experience any problems, we only have to call Atag,they have qualified engineers on hand to answer any questions and assist with resolving the issues.
Initial outlay was more expensive than other boilers,but,it says what it says on the tin. It certainly is a remarkable boiler. I would highly recommend anyone considering a new boiler to choose ATAG.
21 juillet 2026
Réponse de ATAG Heating Technology UK Ltd
Dear customer
Thank you for taking the time to share your experience.
We’re pleased to hear your ATAG boiler has proven to be far more energy efficient than your previous one, helping to reduce your utility bills.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
It’s also great to know you value the support available from our technical team, should you ever need assistance. This is one of the many benefits included with your boiler's extensive warranty, subject to annual servicing by a Gas Safe registered engineer.
We’re delighted you feel the investment has been worthwhile and that the boiler has lived up to your expectations.
Thank you for your recommendation and for choosing ATAG.
Best wishes
ATAG Heating Technology
Engineer arrived on time.Very…
Engineer arrived on time.Very pleasant,explained everything that I need to know.Can not recommend ths company high enough.
14 juillet 2026
Réponse de ATAG Heating Technology UK Ltd
Dear customer
Thank you for your kind feedback.
We’re pleased to hear the engineer arrived on time, was friendly and professional, and took the time to explain everything clearly on your recent warranty visit.
It’s wonderful to know you were so happy with the service provided.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We truly appreciate your recommendation and thank you for choosing ATAG.
Best wishes
ATAG Heating Technology
The boiler was recommended by a trusted…
The boiler was recommended by a trusted friend, andfitted by an extremely competent plumber.
My wife and I have no concerns about the performance and once some degree of consistency returns to the market, I may be on a position to have some concrete idea as to its operating efficiency.
15 juillet 2026
Réponse de ATAG Heating Technology UK Ltd
Mr V Matich
Thank you for taking the time to share your feedback.
We’re pleased to hear your ATAG boiler came highly recommended and that it was installed by a skilled and trusted engineer.
ATAG Heating Technology only supplies boilers to Gas Safe registered engineers, ensuring installations are completed by qualified professionals.
It’s great to know you and your wife have been happy with its performance so far.
We hope that, as energy prices become more stable, you’ll also be able to see the long-term efficiency benefits.
Thank you for choosing ATAG.
Kind regards
ATAG Heating Technology
Replaced our boiler ,replacing a very…
Replaced our boiler ,replacing a very old boiler,
We have found this one to be very good heats very quickly and quietly.good value for money ,
We have saved about £700 on gas since we had it installed .
Would definitely recommend this ATAG boiler
16 juillet 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Jane Combes
Thank you for your fantastic feedback.
We’re so pleased to hear you’re enjoying the benefits of your new ATAG boiler.
It’s especially rewarding to know you’ve saved around £700 on your gas bills since installation, while also appreciating just how quietly the boiler operates and how quickly it heats your home.
Hearing about these real-life savings and improved comfort is exactly what we strive for.
Thank you for your recommendation and for choosing ATAG.
Kind regards
ATAG Heating Technology
The extra is worth itWhen I decided to change my heating…
When I decided to change my heating from warm air to a radiator system, I got three quotes. All were fairly similar but one company suggested I consider an Atag boiler. they gave me time to research Atag before I made up my mind. Although they are a little more expensive everything I read looked really positive and with an eighteen year guarentee. We went with the Atag and we couldn't be happier. the boiler performs well and the savings compared with warm air have been brilliant. Would definately reccomend spending the extra for an Atag boiler.
15 juillet 2026
Réponse de ATAG Heating Technology UK Ltd
Dear barrie wallis
Thank you for taking the time to share your experience.
We’re pleased to hear you took the time to research ATAG before making your decision and that you’ve been so happy with your choice.
It’s great to know your new heating system is performing well and that you’ve seen significant savings compared to your previous warm air system.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
We’re also glad the long warranty gave you added confidence.
Thank you for your recommendation and for choosing ATAG.
Best Wishes
ATAG Heating Technology
Great boiler lot quieter than the last…
Great boiler lot quieter than the last one and at least 30%savings on bills
First years service was included one small warranty issue but was fixed very quickly
9 juillet 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Michael Theurer
Thank you for your great feedback.
We’re pleased to hear your ATAG boiler is noticeably quieter than your previous one and that you’ve seen around a 30% saving on your energy bills.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
It’s also great to know that your first-year service was included and that the warranty issue you experienced was resolved quickly and efficiently.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We appreciate you taking the time to share your experience with ATAG.
Kind regards
ATAG Heating Technology
Would recommend!
We inherited an ATAG boiler when we bought our property last year. 6 months after moving in there was an issue with the boiler pressure meaning that the boiler wasn’t working properly, which is not what we needed after just having a baby. I called ATAG and spoke to Lewis who was really helpful and we were contacted by an engineer almost immediately. The boiler was fixed in a matter minutes after needing a part replacement. Both Lewis and the engineer were really friendly, really helpful and the speed at which our issue was dealt with was really impressive.
16 décembre 2025
Avis spontané
Réponse de ATAG Heating Technology UK Ltd
Dear Tora
Thank you for taking the time to share your experience.
We’re sorry to hear you experienced an issue with your boiler, especially at such an important time for your family.
We’re pleased to hear Lewis was able to help quickly and that an engineer attended promptly to resolve the issue with a replacement part.
It’s great to know both Lewis and the engineer provided friendly, professional service, and that everything was back up and running so quickly.
We’ll be sure to pass your kind comments on to Lewis and the team.
Thank you for choosing ATAG.
Best wishes
ATAG Heating Technology
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I’ve had my ATAG boiler for a while now and couldn’t be happier with it. It’s been extremely reliable, quiet, and very efficient, keeping the house warm while helping to keep energy bills down.
The hot water is excellent, and the boiler responds quickly whenever it’s needed. You can really tell it’s a well-engineered, high-quality product.
If you’re looking for a dependable boiler that’s built to last, I’d definitely recommend ATAG. A great investment and a product I’d happily buy again.
14 août 2025
Réponse de ATAG Heating Technology UK Ltd
Dear mark
Thank you for taking the time to share your experience.
We’re pleased to hear your ATAG boiler has provided reliable, quiet, and efficient performance while helping to keep your home warm and your energy bills down.
It’s also great to know you’re happy with the hot water performance and the overall quality of the boiler.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
Thank you for your recommendation and for choosing ATAG—we’re delighted to know it’s a product you would happily choose again.
Kind regards
ATAG Heating Technology
Tremendous company
We have had a great experience with ATAG since we started installing. Reliable delivery. Communication is the best we have experienced with a manufacturer. The boilers are so accessible and very easy to install. The after care cannot be questioned. Hats off to the team. An 18 year warranty is unheard of.
14 juillet 2026
Avis spontané
Réponse de ATAG Heating Technology UK Ltd
Dear Gordon Best
It's wonderful to hear you’ve had such a positive experience working with ATAG.
Knowing our delivery, communication, and aftercare have met your expectations, and that you find our boilers straightforward to install and work on, is a pleasure to hear.
Your comments mean a great deal to the whole team, and we truly appreciate your support and confidence in ATAG.
Many thanks
ATAG Heating Technology
Recommended this boiler by my plumber
Recommended this boiler by my plumber, he explained the intervals to me, such as the stainless steel heat exchanger and how it’s focused on ease of maintenance. The boiler is so efficient compared to the one it replaced. It’s been in over two years now and have not had any problems. I would highly recommend Atag. Also the extended warranty is a highly attractive feature.
14 juillet 2026
Réponse de ATAG Heating Technology UK Ltd
Thank you for taking the time to review and sharing your feedback.
We’re pleased to hear your plumber recommended ATAG and explained the features and benefits of the boiler before installation.
It’s great to know you’ve noticed the improved efficiency compared to your previous boiler and that it has been running reliably for over two years.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard. We’re glad this extended warranty gives you added peace of mind.
Thank you for your recommendation and for choosing ATAG.
Kind regards
ATAG Heating Technology
Extremely efficient ATAG boiler
Extremely efficient ATAG boiler. I researched which boiler was the most economical and true to form ATAG are the Rolls Royce of boilers.
Our gas bills are down despite having the heating o a more regular basis.
Our installer Proheat service it annually.
14 juillet 2026
Réponse de ATAG Heating Technology UK Ltd
Dear A Evers
Thank you for your great feedback.
We’re pleased to hear you chose ATAG after carrying out your research and that you’re seeing the benefits of its efficiency, including lower gas bills while enjoying a warmer home.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
It’s also great to know your boiler is being serviced annually by Proheat to keep it performing at its best.
We appreciate your kind comments and thank you for choosing ATAG.
Take care
ATAG Heating Technology
Very Happy with my Boiler
Very Happy with my Boiler
No hassle with fitting
Have since had a service and no problem so I would recommend ATAG
and have done
13 juillet 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Jane
We’re pleased to hear you’re very happy with your boiler and that the installation was straightforward.
It’s also great to know your annual service went smoothly and that you’ve had no issues.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer
Thank you for your feedback, recommendation and for choosing ATAG.
Best wishes
ATAG Heating Technology
Excellent service from start to finish
Excellent service from start to finish. The gas engineer arrived right on time, quickly diagnosed the issue with our boiler, and fixed it without any hassle. They also completed the fix to ensure everything is running safely and efficiently. Very professional, tidy, and highly recommended!
24 mars 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Alvin Lo
It’s great to hear you received excellent service from start to finish on your recent warranty visit.
We are pleased the engineer arrived on time, quickly diagnosed and resolved the issue, and carried out all the necessary checks to ensure your boiler was running safely and efficiently.
We always aim to have a warranty partner attend as soon as possible to minimise any disruption. Just a quick reminder to have your boiler serviced annually to maintain your warranty
We really appreciate your recommendation and thank you for taking the time to share your experience with ATAG.
Many thanks.
ATAG Heating Technology
1st Class Boiler & Service
Firstly, it's the best boiler we've ever had. I've left the review for a few months to see what it's like, and it hasn't disappointed.
Quiet boiler and we have saved money on our gas already compared to my payments over the past 7 years.👍💰
The installers(recommended by Atag) were absolutely brilliant.
Overall - 1st class boiler, 1st class service and it was a 1st class experience. Oh yeah....an 18 year warranty(1st class).
Tell all your friends.
Keep smiling....👍😁
14 juillet 2026
Avis spontané
Réponse de ATAG Heating Technology UK Ltd
Dear Desbed
We’re absolutely delighted to hear you’re so pleased with your ATAG boiler and that it has lived up to your expectations after several months of use.
It’s great to know you’re enjoying the quiet operation, lower gas costs, and the peace of mind that comes with the long warranty.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
We’re also thrilled to hear our recommended installers provided a first-class service.
Thank you for your recommendation, your kind words, taking the time to review and for choosing ATAG—we really appreciate your support!
Kind regards
ATAG Heating Technology
Excellent support to boiler warranty repair, I’d recommend ATAG
When our 2 year old boiler failed to heat the water, the display had stopped working as well so no fault codes, tried turning off and on to reset nothing. We called ATAG at 8.30am and had confirmation that an engineer would call later that day.
At 2 pm ish Stuart Hulland arrived, he replaced the mother board and the new on reported a fault with the fan so he replaced that, reset everything checked the boiler and it was back working.
So I can’t speak highly enough of the ATAG team and Stuart very professional and excellent support sorted in under seven hours.
I hope not to need them again but with 16 years to run on the warranty I have every confidence any issues will be sorted.
14 juillet 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Ian Millington
Thank you for taking the time to share such a detailed review. about your recent warranty visit.
We’re sorry to hear you experienced an issue with your boiler, but we’re delighted that our team was able to respond so quickly and have everything resolved the very same day.
It’s great to hear that Stuart provided such professional service, diagnosing the faults, replacing the necessary parts, and ensuring everything was fully checked before leaving.
We’ll be sure to pass your kind comments on to him.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Thank you for your confidence in ATAG, and we’re pleased our warranty continues to give you peace of mind.
Best wishes
ATAG Heating Technology
My Atag boiler was installed by a local…
My Atag boiler was installed by a local engineer, who was punctual and extremely professional. Since the install we have had no issues,there is very little noise from the boiler. Atag update us regularly regarding the efficiency of our boiler,which we are extremely pleased with. The long term warranty has given us peace of mind,if you are considering purchasing a new boiler, Iwould recommend this company.
17 octobre 2025
Avis spontané
Réponse de ATAG Heating Technology UK Ltd
Dear Mike B
Thank you for your wonderful feedback.
We are so pleased to hear you’ve had such a positive experience from the professional installation through to the reliable, quiet performance of your boiler.
It’s also great to know you find the efficiency updates useful and that the long-term warranty gives you added peace of mind.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Thank you for your recommendation and for taking the time to share your experience with ATAG.
Best wishes
ATAG Heating Technology
Fabulous customer service
After struggling with the process of obtaining replacement parts I had a great conversation with Paul, head of technical at ATAG. Not only did he resolve the confusion on how to obtain parts, but he agreed to send out a complimentary replacement part, next day delivery, for the delay we experienced and provided me with his direct contact details should we require any assistance in the future. Fabulous customer service, thank you.
13 juillet 2026
Avis spontané
Réponse de ATAG Heating Technology UK Ltd
Dear Emma Haase
Thank you for taking the time to share your feedback.
We’re sorry to hear you initially experienced difficulties obtaining the replacement parts, but we’re delighted that Paul was able to resolve the situation for you.
It’s great to know he provided clear guidance, arranged the replacement part, and delivered the level of customer service we strive for.
We’ll be sure to pass your kind comments on to Paul.
Thank you again for your patience and for choosing ATAG.
Kind regards
ATAG Heating Technology
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