Athena Home Loans Avis 1 900

We were kept informed during the whole process and we were treated with much patience as we had alot going on at the same time and if anything we were holding Athena up with the process. They were extremely patient and understanding. Easy to communicate with and always helpful.

The whole process went really smooth, and the Athena team was very efficient. Good customer service and quick response.

Good but took a little long

The staff at Athena actually followed up with us right through the protracted process of moving away from our previous financial institution. It was a refreshing change not having to chase the bank. Athena took the initiative of liaising with our previous lender and ensured they kept us updated on developments throughout the process.

Being able to reach out to a personalised contact throughout the process was incredibly helpful when we had questions about our circumstances. The whole process of getting a new loan with Athena was pain free.

Athena staff walked me through the process of switching lenders from how to complete documents to bank valuation and settlement. They were really responsive to questions via email and text. There was one minor hiccup and that was rectified within a couple of hours. Looking forward to paying down this loan now without fees and with flexibiity.

The ease of the process.
Good communication.

The application process was smooth with Athena, simply provide the required information and documents, and the team took care of the rest while keeping me informed.
Thank you!

Always easy to deal with.
Customer agents for always friendly and knowledgeable

The consultants were easy to talk to, responded quickly and followed up

Can’t thank Bec enough for all her help.
Could message her anytime and would receive an answer back within minutes.
Her cheerful disposition and actual caring about any issues I had made it all so much easier to deal with.
Thanks Bec,Shriya and all the crew at Athena.
You should all be very proud of yourselves.
Ross G

Fast response with great advise

easy, simple and quick application process

Seamless transaction. Buying a home is a huge emotional investment and can be stressful but Athena Home Loans made it easy for us. Thank you.

We refinanced one of our investment property's, Athena understood our situation compared to other banks. Their application process was easy to understand and easy to follow. They were in constant contact with us, until the process was complete. The staff are professional and informative, no question was too difficult. If you are having troubles with the big banks, I would highly recommend giving Athena a go.

Everything was super easy and will highly recommend to our friends and family.

There were a few glitches in getting and completing the various forms ... the online approach has its ups and downs.

Very easy application and process, great communication and help all the way through the process.

Athena were amazing, I can’t recommend them highly enough. They were very efficient and helpful, if you are on the fence about whether you can get a loan or not, give them a call, you might be pleasantly surprised.