Friendly staff guided me through the process ... perhaps not as straight forward as some lenders might suggest ( more like a roast than a stir fry) but the support from the Athena guys pushed the pr... Voir plus
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Lisez les avis des autres
Athena staff walked me through the process of switching lenders from how to complete documents to bank valuation and settlement. They were really responsive to questions via email and text. There was... Voir plus
Changing home loans was made easier knowing that Athena was easy to contact quickly and easily if needed. I appreciate their email and messaging services for this. I love their product that gives a re... Voir plus
Applied for refinance loan with Athena. Overall easy experience. Just be mindful that being an online only setup some information on the web app may not appear right away when uploaded. Athena team wa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Athena Home Loans
Écrit par l'entreprise
Coordonnées de contact
347 Kent Street, 2000, Sydney, Australie
- 133535
- hello@athena.com.au
- athena.com.au
Demande des avis aux clients
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Formal But Easy Application
The process was formal, but an extremely easy interface to apply. I felt that the communication with all of their team members was very clear every step of the way, with no ambiguity of terms unlike our last mortgage institution.
I was attracted to Athena because its loan process was simple, short and ultra convenient
I was attracted to Athena because its business model rewards loyalty (for example, existing borrowers are treated the same as potential borrowers). The loan application and approval process was simple, short and ultra convenient.
Helpful
Helpful, constructive, thinking outside the box to approve the loan and overall supportive
So much better than my previous lender!
Quick approval, transparent pricing and clear communications during the application and until settlement
Great experience
The application process was very easy, all online. Did not have to fill out a single bit of paper, which was awesome! It was approved very quickly and settlement was booked within a couple of weeks. No hiccups so far.
I would highly recommend Athena to anyone who's thinking of refinancing. Great experience.
If you are sorry
If you are sorry , then refund my money that I lost because of time lost with you which I could have used to go somewhere else by now and saved interest. I could have have saved $4000 within this time.
I will ensure you don't get any customers from here on.
Anyone reading this review will determine themselves. I will put your review everywhere on facebook and twitter and LinkedIn,
Any even the , people please be careful not to use him who pushes to use Athena for their rates.
Very clear communication and service
Very clear communication and service. All digital and all incredibly easy! Seriously amazing!
Was good experience using Athena only…
Was good experience using Athena only negative would be assessor asked for way to many extra things that we have never been asked for making unconditional timing lengthy, Athena are fast I was told but not in my experience
My initial contact with Bec was most…
My initial contact with Bec was most pleasant. She facilitated the process and was lovely to speak to following up on required documentation with patience and professionalism. Thank you Bec.
So far my experience with Athena is great
So far my experience with Athena is 10/10. Amazing service, friendly staff and quick turnaround
Good but was co fusing totalling or…
Good but was co fusing totalling or amazing so many many different people prior to settlement
Efficient and quick settlement
Efficient and quick settlement. Staff were friendly and helpful.
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
6 months post Athena
As promised, I am updating my refinancing away from Athena. It’s been 6 months refinancing to a new bank, and the world hasn’t collapsed as Athena suggest. We still have a competitive rate 5.74%, and yes the rates have gone up but only in line with the RBA. We got $4000 also to transfer over. I am really surprised at all the 5 star Athena reviews, I hope they are genuine. So we are really happy with our refinancing to a ‘big bank’ so far. Will post again in 6 months.

Réponse de Athena Home Loans
Super Product 4 the Little Peeps
Changing home loans was made easier knowing that Athena was easy to contact quickly and easily if needed. I appreciate their email and messaging services for this. I love their product that gives a reduction in interest rate charged, the more my loan is paid off. The offset account will help me achieve my goal sooner too. Because of their awesome home loan I’m looking forward to loving and leaving them sooner 😆
Very helpful and efficient.
This has been a stress free prompt…
This has been a stress free prompt transaction with great communication
Accepting our home loan quickly
Accepting our home loan quickly, always getting back to us promptly. Making us feel so welcome not a number. 🌟🌟🌟🌟🌟
The most easy application to complete…
The most easy application to complete and staff were all friendly and professional. Nothing was too much trouble and the application process went very smoothly. Very easy to deal with.
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