Atlas Debt Relief Avis 

335
•
TrustScore 3.5 sur 5

3,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

This is a scam company. I made a huge mistake believing they were on my side battling my debts. All they did was take my money to pay themselves with ridiculous fees higher than the original interes... Voir plus

Noté 5 sur 5 étoiles

It’s been almost a year and they have started paying my debts off. You have to be patient because you have to build up enough money in your savings account so they can use it to pay off your debts and... Voir plus

Noté 4 sur 5 étoiles

This is the first of ten debts that Atlas is settling on my behalf. Though I am very happy that things are starting to move forward, I am disappointed that there is not better communication. The onl... Voir plus

Noté 5 sur 5 étoiles

Atlas got my agreements in place, FAST. My credit card payments were on time, but the payments I made were eaten by interest. Atlas restructured the way I’m paying my debt to my creditors in a way wh... Voir plus

À propos de l'entreprise


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

335 avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

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3,4

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(335)

5 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

2024 starting off right :D

I joined their Debt Settlement program not really knowing what to expect. This was around perhaps September 2023. I just started making the monthly deposits into the account to let it rack up amounts large enough to start settling any accounts possible.

First thing in the New Year of 2024, they already message me, notifying me that they successfully reached an agreement with one of my creditors that I owe thousands of dollars on a balance I couldn't afford to pay down due to high interest.

Not only did it get settled for hundreds of dollars less, but they were able to come up with agreement with said creditor where the balance didn't have to be paid all in one go, but in 6 payments. I imagine that slows down the reduction of my balance so that it can stay high enough to settle more accounts.

This was honestly a really great start to my new year and I'm looking forward to seeing the rest work out.

One thing I would suggest for Atlas is to provide statements as well as email receipts regarding each monthly deposit being made so it's easier to keep track of how much the savings account has. Maybe a separate page for the balance listing all the deposit activity would be great!

Keep up the great work! :D

4 janvier 2024
Noté 3 sur 5 étoiles

There is not clear communication

There is not clear communication. Frustrating that I am always having to ask for clarification. Takes a long time to get responses and they are vague. This is not the experience I was expecting.

9 janvier 2024
Logo de Atlas Debt Relief

Réponse de Atlas Debt Relief

Dear SBT,

We are sorry to hear about any poor experience. We would like to have one of our escalated team members review your account and contact you. Unfortunately, with the information provided, we cannot locate your account. Would you be willing to share your email address, phone number, or Client ID associated with your account? Thank you.

Atlas Debt Relief

Noté 1 sur 5 étoiles

I started this with excellent credit…

I started this with excellent credit and now my credit is very poor. They’ve collected about 5 or 6 grand from me so far and have supposedly paid a $600 debt though I’ve seen no evidence of that yet. Also my agent Roy stopped returning my calls months ago. You can’t possibly expect anything more than the lowest score possible under those circumstances.

19 décembre 2023
Logo de Atlas Debt Relief

Réponse de Atlas Debt Relief

Dear Alain,

Thank you for taking the time to share your experience with us. We apologize for any negative experiences you've had with our service. We will address your concerns and strive to make things right. We have assigned one of our escalated team members to review your account and reach out. We will be in contact soon.

Sincerely,

Atlas Debt Relief

Noté 5 sur 5 étoiles

Reassurance.

Atlas debt has taken the burden of so much stress for me and given me reassurance that solutions are in process.

14 décembre 2023
Noté 5 sur 5 étoiles

Atlas Debt Relief took care of our…

Atlas Debt Relief took care of our needs extremely well and guided us through the whole process. Kudos to the staff especially in regards to making us fully understand how our credit standing is going to be after the program.

27 décembre 2023
Noté 5 sur 5 étoiles

Dylan is the best

Dylan is the best. But when I was contacted by Atlas after contacting Dylan she was kind of short with me. Dylan is always great. He is top-notch. The female that contact me back again, was very short with me, said and I quote we just talked to you a couple weeks ago and went all over this. I didn’t appreciate that. I would prefer just dealing with Dylan from now on.

13 décembre 2023

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