I purchased a MacBook Neo, in A Grade quality, with maximum memory. Ultimately the device worked, however was sent with zero battery (literally couldn’t start without power) and in recovery mode?! L... Voir plus
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Lisez les avis des autres
Wow - was pleasntly surprised by the ease of selling my iphone with CeX (including the postage paid to send it to them !!) - now I am going to find my other phones that are lying around collecting dus... Voir plus
Arrived, worked, quick delivery etc. The only one thing I would say is that the website didn't describe the condition of the item outside of "working" - I wasn't sure if I was getting BNIB or a cosm... Voir plus
This mouse I bought was great - worked well, no issues, and fast shipping. My issues I experienced was that I had ordered 3 previous to this one. The first one I ordered & paid for that I rec... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
CeX is Australia's largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers. With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity. To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/support
Coordonnées de contact
4,1
Bien
27 k avis
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Simple to order but better descriptions needed
While the ordering process was simple and easy, the lack of description of the item and the condition it arrived in was very disappointing.
25 juin 2026
Réponse de CeX/Webuy - Australia
Hi Holly,
Thank you for your review, and I'm sorry to know that you are disappointed with the condition of the item.
Given that we exclusively deal in pre-owned items, all items are tested and appropriately graded before being purchased and resold. Further information on our grading system can be found here: https://tinyurl.com/etwpsjue.
As the item purchased was B-grade, it may have signs of general wear and use, like scratches, scuffs, etc., but will be fully functional. The condition of all items may vary; however, the product title is the accurate description of the item.
As you have reached out to us via email, I have responded there and will advise on the next steps.
Regards,
Saanchi
we received a dirty laptop even tho it…
we received a dirty laptop even tho it was B grade! screen covered in finger prints and the keyboard and above was just filthy!
24 juin 2026
Réponse de CeX/Webuy - Australia
Hi Alyssa,
Thank you for your review, and I'm sorry to hear that your order did not arrive as expected.
We deal in second-hand products and aim to purchase good-quality and fully functional items. Along with the checks we carry out, we also make sure that a wipe is given to the product so it is in a clean and hygienic condition for the next user.
Rest assured that this case has been forwarded to the sourcing store’s management team so their buy-in and dispatch procedures can be reassessed based on the findings.
We also received your email about this order, and I shall get back to you there addressing this further. If you have any queries, please feel free to reply to the email.
Regards,
Jessica
Réponse de CeX/Webuy - Australia
Dear Gabrielle,
Thank you for your review.
Please accept my apologies if the adapter received with your product is incorrect.
To assist you further in this, I've sent an email to your registered ID. Please check your Spam/junk folder in case you do not receive an email in your inbox.
Regards,
Rahul
Device is working perfectly well
25 juin 2026
Skylander packaging
The Skylander was packaged greatly and it didn't damage the figure at all
24 juin 2026
Ram 2666mhz 8gb 260pin
Works like a charm. Not faulty and satisfied with the price and condition.
9 juin 2026
The website was great and easy
The website was great and easy
To order from. I received my package quickly. The product had broken straps though. Due to age.
24 juin 2026
Always a happy customer with CeX
9 juin 2026
Arrived earlier then expected was for…
Arrived earlier then expected was for my grandson and great price excellent communication and tracking
24 juin 2026
It was quick and easy
24 juin 2026
Réponse de CeX/Webuy - Australia
Hi Gary,
Thank you for your review, and please accept my apologies as the incorrect item was sent in the order.
We have pre-dispatch guidelines wherein items are checked to ensure they are as per the order before being sent. However, this step seems to have been missed here.
To assist you further, I have taken over the email thread and have responded there to sort this for you.
Regards,
Saanchi
Second time I've used CEX
Second time I've used CEX. I like that you can check how much you'll get back for your items before you go into the store. I traded in some unused devices and upgraded to a new S8. It arrived within a week, exactly as described, and was in very good condition. Overall, a great experience and I'll definitely use them again.
9 juin 2026
This disc was very dirty with alot of…
This disc was very dirty with alot of marks stuff on disc
24 juin 2026
Réponse de CeX/Webuy - Australia
Hi Karen,
Thank you for your review.
As we deal in used goods, all items are given a clean wipe for hygiene reasons and to enhance their presentability for sale. I apologise if this was missed in this instance.
To assist you further, I have sent an email to your registered email requesting additional details and suggesting a solution. Do check your junk/spam folders in case my email isn't located in your mailbox.
Regards,
Ramson.
Very easy process to trade in a phone…
Very easy process to trade in a phone but with enough checks to confirm ownership.
1 juillet 2026
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