Very proactive service, which makes a very pleasant change when dealing with people in the purchasing of properties.... Just need solicitiors to act similarly and we wouldnt be waiting 14 weeks... Voir plus
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Établissement
Changer d'établissementBlades Enterprise Centre, John Street, S2 4QX Sheffield, GB
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Lisez les avis des autres
First class service Dayna was excellent in her professionalism. Very knowledgeable and always on the end of the phone. I wound definitely use again. Thank you Dayna
L'entreprise a répondu
We haven’t bought through auction before so called to discuss before we take the plunge. We spoke with Jo who was really helpful she answered all our questions (and we had a lot!) she was really thoro... Voir plus
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Excellent service and support from start to finish! It was our first time auctioning a property so were quite nervous, but Sam was incredibly supportive and we had a really positive experience. He w... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Auction House is the UK's largest residential property auction company, we sell more properties than any other auctioneer, with more locations and more auctions rooms than anyone else. If you are looking for your next redevelopment project, buy to let investment, commercial property, land for a self-build, or simply a bargain property, register today to start receiving property alerts to help with your search. If you have property to sell, why not speak to one of our team in your area to find out how Auction House can provide you with an easier way to sell locally, regionally or indeed nationally.
Coordonnées de contact
Blades Enterprise Centre, John Street, S2 4QX, Sheffield, Royaume-Uni
- 0114 223 0777
4,2
Bien
59 avis
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Very proactive service
Very proactive service, which makes a very pleasant change when dealing with people in the purchasing of properties....
Just need solicitiors to act similarly and we wouldnt be waiting 14 weeks to exchange !
thank you
28 août 2026
Avis spontané
Réponse de Auction House UK - Auction House South Yorkshire
Hi Gordon, thank you for your five-star review! We are pleased to hear our service made a positive difference in your property purchasing journey. Best, Auction House
First class service Dayna was excellent…
First class service Dayna was excellent in her professionalism. Very knowledgeable and always on the end of the phone. I wound definitely use again. Thank you Dayna
25 août 2026
Avis spontané
Réponse de Auction House UK - Auction House South Yorkshire
Hi there, thank you for your wonderful feedback! We are so pleased to hear you had a great experience and that Dayna was so helpful throughout the process. Best, Auction House
Extremely helpful.
We haven’t bought through auction before so called to discuss before we take the plunge. We spoke with Jo who was really helpful she answered all our questions (and we had a lot!) she was really thorough and patient. When we decide to buy we will definitely do so through Auction House South Yorkshire.
11 août 2026
Avis spontané
Réponse de Auction House UK - Auction House South Yorkshire
Hi Steve, it's fantastic to hear that all your questions and concerns about buying at auction were answered by Jo in the South Yorkshire team! We are looking forward to helping you find the right property for you. Best, Auction House
Réponse de Auction House UK - Auction House South Yorkshire
Hi Charlette, thanks for your excellent review! Best, Auction House
Dan at Auction House has been great…
Dan at Auction House has been great with communication and guidance throughout.
6 août 2026
Avis spontané
Réponse de Auction House UK - Auction House South Yorkshire
Hi Ryan, thank you very much for your five-star review! We are pleased to hear Dan was so helpful throughout the process. Best, Auction House
Really very pleased with the experience…
Really very pleased with the experience so far!
Dayna has been brilliant to deal with - highly proactive, excellent communication - has made a stressful situation much easier to cope with.
4 août 2026
Avis spontané
Réponse de Auction House UK - Auction House South Yorkshire
Hi Liz, thank you so much for your five-star review! We are so pleased to hear that Dayna made your auction experience a positive one, and that she helped make a stressful situation easier for you. Best, Auction House
Worse experience ever
Worse experience ever,I bought a property that has a family dispute which remains u settled,arrived at the property and wasn’t granted access as the right of way was refused by the owner of the land, I just want my whole money,deposit and payment back. Worse experience
6 août 2026
Absolute nightmare experience dealing…
Absolute nightmare experience dealing with Auction House South Yorkshire regarding 32c Rutland Street, Filey. This company completely fails in its basic duty of care and due diligence. They list and sell properties without verifying if the vendor actually possesses the legal right to sell them.They allow highly restrictive, completely one-sided legal packs that intentionally omit crucial title documentation. Buyers are held to an aggressive 14-day completion deadline while the auction house protects uncommunicative sellers. It feels entirely engineered as a manufactured money-making scheme to trap and seize substantial consumer fees. They took £3,600 from us for a service they failed to safely provide. We are not the first to experience this pattern of behavior. Avoid this platform at all costs unless you want your money trapped in a broken transaction. Trading Standards and the Property Ombudsmen have been formally notified.
9 juin 2026
Avis spontané
Thank you for your kind,safety and…
Thank you for your kind,safety and secure help to have own new home!Excellent service.
13 juillet 2026
Avis spontané
Réponse de Auction House UK - Auction House South Yorkshire
Hi Galina, thank you for your five-star review! We are so pleased we could help you find your new home and that you had a positive experience with us. Best, Auction House
Megan was very helpful, knowledgeable and patient from purchasing a property at Auction house to completing the deal. She also helped to chase the vendor for letting me have keys which was a bit late
Very kind and helpful Megan. Keep up the good work and if I have to use Action House again hopefully I get same lady.
29 mai 2026
Avis spontané
Réponse de Auction House UK - Auction House South Yorkshire
Hi Veronique, thank you so much for your lovely feedback! It's great to hear Megan was so helpful throughout the process. Best, Auction House
Very friendly and professional always…
Very friendly and professional always helpful specially ms Megan she was very helpful and always replied when I needed assistance highly recommended and professional people thanks guys
20 mai 2026
Avis spontané
Réponse de Auction House UK - Auction House South Yorkshire
Hi there, thank you very much for your lovely review. We're so glad Megan provided helpful and professional assistance. Best, Auction House
Excellent service and support from…
Excellent service and support from start to finish!
It was our first time auctioning a property so were quite nervous, but Sam was incredibly supportive and we had a really positive experience. He was always on hand to answer any queries and guided us through the whole process. And we achieved a really good end result!
We would not hesitate to recommend Auction House South Yorkshire.
17 mars 2026
Avis spontané
Réponse de Auction House UK - Auction House South Yorkshire
Hi Nicola, thanks very much for your lovely review of Sam and the South Yorkshire team. Congratulations on your sale at auction! Best, Auction House
The whole experience was something of a…
The whole experience was something of a nightmare. Auction House was totally uncooperative in every way. From bidding to completion was a nightmare. They really shouldn't be allowed to sell properties with such an opaque legal pack. The legal pack said it was a 999 year lease from 2004 but did not mention that it had been reduced to 125 year lease. Quite a major issue I would think. My solicitors were so alarmed that they asked me to sign a disclaimer absolving them from responsibility. Auction House straight refused to answer any questions and refused to put me in touch with the seller to determine certain details for the insurance. They demanded a massive up-front payment of £12,500 (a miscalculation and they refunded £1000) but never issued a receipt. I then found that I had bought it only days after the previous owner completed, meaning that it was being offered in the auction before the seller even owned it. Felt like having been fobbed off with a hot potato. They also hid the ground rent and service charges, which turn out to be surreally expensive. It has been a truly horrible experience and I regret assuming that there was a certain level of openness to be expected from an auctioneer who relies on public trust. I previously bought with SDL and they were extremely helpful and issued a receipt for the deposit and were in stark contrast to Auction House. I don't like to leave a bad review but this was an immensely unpleasant experience.
24 février 2026
Réponse de Auction House UK - Auction House South Yorkshire
Thank you for your review. We are sorry to hear that you found the process difficult, however we would like to clarify a number of points for transparency.
The legal pack for auction properties is prepared by the seller’s solicitors, not by the auctioneer. Our role is to make this information available to prospective bidders so they and their solicitors can carry out due diligence before bidding. As with all auction purchases, buyers are expected to review the legal documentation carefully and seek professional advice prior to the auction.
The legal pack provided included the Land Registry title and related documents. These confirm the lease details and also reference a later deed of variation recorded against the title. The special conditions also confirm that the property is sold subject to the documents contained in the pack and that buyers are deemed to purchase with knowledge of those documents.
Regarding the payment requested following the auction, the required amounts were clearly set out in the legal pack: an £8,000 deposit together with the applicable buyer’s administration fee. A member of our team did initially request an incorrect figure due to a simple administrative error; however this was identified within minutes, corrected immediately and the overpayment refunded as quickly as possible.
You also raised concerns about the seller only recently completing their own purchase. This situation can occur in auction transactions, and the legal pack specifically addressed this possibility, confirming that the buyer must accept that the seller may not yet be the registered proprietor at the time of completion.
Our records show that our team responded promptly and courteously throughout the process. Where questions related to legal or title matters, these appropriately needed to be addressed by the seller’s solicitors rather than the auctioneer.
We are sorry that the experience did not meet your expectations, but the sale was conducted in accordance with the auction terms and documentation provided prior to bidding. If you would like to discuss any of the points further, please feel free to contact our office directly.
Kind Regards Auction House South Yorkshire
didn’t include information that a house…
didn’t include information that a house that i ended up buying was nonstandard construction
23 janvier 2026
Réponse de Auction House UK - Auction House South Yorkshire
Thank you for taking the time to leave a review.
We’re sorry to hear that you are disappointed regarding the property’s construction type and appreciate you raising your concerns.
The seller did not inform us that the property was of non-standard construction, and there were no visible indicators during marketing or inspections to suggest that this was the case. From its external appearance, the property presents as traditional brick-built construction.
We also note that you viewed the property after exchange of contracts and prior to completion. At no stage during or after this viewing were any concerns raised with us regarding construction type, and no enquiries were made before completion.
As an auction house, we act on information provided by the seller and do not carry out structural or intrusive investigations. We strongly encourage all buyers to undertake their own due diligence, including instructing a solicitor and, where appropriate, a surveyor, prior to bidding and exchange.
We’re sorry that you feel let down and would welcome the opportunity to discuss this matter further. Please contact us directly so we can review your concerns in more detail.
Réponse de Auction House UK - Auction House South Yorkshire
Hi Abdul, great to hear you found auctions easy and fast! Best, Auction House
Auction House South Yorkshire have sold…
Auction House South Yorkshire have sold many lots for us over the last 5 years and we have always found Sam, Beth, Jo Anne, Grace, Megan, Dayna and all the South Yorkshire team to be 100% professional and always look after both buyers and sellers. Thank you once again - James Westley and George Nicholas
7 novembre 2025
Avis spontané
Réponse de Auction House UK - Auction House South Yorkshire
Hi James and George, thanks very much for your excellent review of our South Yorkshire team, it's great to hear of your multiple positive experiences with them! Best, Auction House
Just purchase a property must just…
Just purchase a property and I must just say that the communication with Lucas and emails with auction were very responsive and proactive would highly recommend
4 août 2025
Avis spontané
Réponse de Auction House UK - Auction House South Yorkshire
Hi Simon, we are delighted that Lukas and the team have been responsive and proactive throughout the process! Thank you for the recommendation. Best, Auction House
Great communication
Clear, fast, effective communication, even outside standard office hours. Wouldn’t think twice about using Auction House again for a future purchase.
29 juillet 2025
Réponse de Auction House UK - Auction House South Yorkshire
Hi Simon, thanks very much for your fantastic review of our South Yorkshire team! Best, Auction House
Helpful and supportive team
We just bought our first auction property. The team from Auction House were amazing. Response was quick and helpful. Shannon in particular was very supportive.
29 avril 2025
Avis spontané
Réponse de Auction House UK - Auction House South Yorkshire
Hi David, congratulations on your first purchase at auction and thanks very much for leaving a review for our South Yorkshire team! Best, Auction House
Would recommend
My family and I have sold properties across Yorkshire and Lincolnshire with both Sam Harris and Guy Leader
Always been very satisfied with the sale results and service received
Would recommend for landlords selling off former rental stock
10 juin 2025
Avis spontané
Réponse de Auction House UK - Auction House South Yorkshire
Hi Aiden, thanks very much for your recommendation of our South Yorkshire and Lincolnshire teams and for taking the time to leave a review. Best, Auction House
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