The doctor was extremely professional. Friendly and understanding. Explained everything in layman's terms, with none of the mumble jumble. Reception staff are warm and kind. So far no complaints. I am... Voir plus
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We received accurate information by phone about location, parking and directions. This proved very helpful. The reception was warm and welcoming. After some chat, I was given an ear examination. This... Voir plus
On entering the clinic was greeted by a friendly receptionist who made me feel very welcome. As I had arrived a little early was offered either a tea, coffee or water which I found to be very thought... Voir plus
They provide an amazing service really nice staff and give you lots of information but the only thing they have against them is the prices are so high
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Great service
Appointment time error by me quickly dealt with
I arrived much too early for my appointment but was taken 20 minutes ahead of my time. My test and hearing aid refurbishment was done speedily. All in all. very good service by all concerned.
Hearing test and fitting
Went to our hidden hearing practice in Ayr as my hearing was getting bad was very impressed by the practice and the professional way I attended to from start to finish I was informed what was going to happen with my hearing test and my wife was there to help with the test over one hour to complete the test from start to finish so was not rushed at all and you get the results of your test right away the next day had another appointment to fit my new hearing aids the next day Shaun who was fitting them for me took his time and showed me how to fit and generally look after them absolutely brilliant service and a great after service is included cannot praise this practice enough and would highly recommend them
Five star service
I have had a few appointments with Shaun Young at hidden hearing in ayr . I cannot complain about the service that I have received. The staff are professional and pleasant I would definitely recommend hidden hearing in ayr .
Isabel and Sean are always very helpful…
Isabel and Sean are always very helpful and considerate can't ask for a better service
Staff are friendly and helpful!
Very good experience explains what he…
Very good experience explains what he is going to do and why asks about any problems
My experience was great with this…
My experience was great with this company as they are very efficient friendly and on the ball they come to your house which is a big bonus probably to a lot of people as an individual I have put this off lots of times because I needed to go somewhere so impressed with them
Staff were very nice and helpful
Staff were very nice and helpful. Fully explained the procedure. Would certainly use again if required,
Hidden Hearing Ayr
Hidden Hearing Ayr
When my hearing aids needed repair the staff at hidden hearing Ayr were so helpfull in getting me a temporary set so mine could be sent away.
The communication is key…
The communication was outstanding especially from Shaun who conducted my test. Many thanks .
Ayr Hidden Hearing
Excellent service today, from everyone @ Hidden Hearing Ayr
First class service
As soon as you enter the Ayr
Hidden Hearing premises your made completely at ease, very friendly atmosphere, everything is explained as it should be along with a hearing test .
Would not think of going anywhere else , trust me I’ve been to a few .
Thank you Isobel and Shaun .
Treated with care and consideration
Treated with care and consideration. Made to feel very comfortable
Was in today for my annual review
Was in today for my annual review. Welcoming staff who carried out a thorough and considered assessment of my hearing. Really informative and interested in my experience. What more could you want?
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Poor design
Hidden hearing took over from Amplifon and I needed to have 2 new hearing aids due to losing my original Amplifon hearing aid. My new hearing aids were bulky and painful and caused swelling and rubbing in my ear and also had an antenna protruding that was very visible. I was advised that this was due to the Bluetooth it was suggested that I remove this so agreed however, I have paid £3000 for hearing aids that I feel are 2nd rated to the ones I bought from Amllifon.

Réponse de Audika - Ayr
The lovely Kirsty is good gentle and…
The lovely Kirsty is good gentle and knowledgeable She creates a calming atmosphere
Highly recommend
Impressed with the willingness to…
Impressed with the willingness to accommodate me for appointments even to visiting my home when it was difficult for me to visit Hidden Hearing premises in Largs. Very impressed also by the professional initial assessment of my hearing and subsequent refinements. I particularly appreciated the patience and courtesy shown to me by all the Hidden Hearing personnel who have dealt with me.
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