Audika - Cardiff Avis 

I found John very pleasant the test was a good experience and the outcome very rewarding.

The level of support and service from both Jessica ( ear wax removal) and David ( hearing check expert) was excellent. Nothing is too much trouble for them and they are both very reassuring.

From the moment I walked into reception I was met with great courtesy and received a thorough consultation with David. He was able to answer any questions that I had and to refer me to the next stage. The next expert, Jess was also extremely reassuring and courteous throughout my treatment. I will be highly recommending Hidden Hearing.

Helpful and understanding.

She was polite and patient and listened also most helpful and forthcoming with information

The staff was very friendly and professional.The bloke I saw was very nice and reassuring.

Despite having been tested and on the point of buying 18 months ago but finally deciding to stick with the aids I had I was received warmth and courtesy.

The audiologist was clear and patient and explained the procedures, their purpose and the results, putting one at ease and inspiring confidence.

The audiologist was very informative and professional. I felt I was involved in the decision making process. In fact in was my decision. The audiologist set out the reasons why using a hearing aid sooner rather than later was a good option. Excellent service.

They do more than any customer can reasonably expect.

I called and was offered an appointment within 2 days. The receptionist was very friendly when I arrived and the audiologist was extremely respectful, knowledgeable and answered all my questions. Excellent experience.

The appointment was excellent, Dave walked us through everything we might need to know about hearing loss and was very easy going. Each procedure was explained. Great professional service.

Excellent quality of care and professional service but was running late had to wait over half hour after appointment time to be seen

Very kind and well explained

Very good personal customer service
The examination is thorough and unhurried.
No pressure to buy
Would recommend this company

Lovell rep. Happy polite helpful and efficient.

Very thorough examination, all qüestions answered

Excellent and attentive service from David and the Cardiff team. I was using NHS aids and so pleased I took a leap of faith to try Hidden Hearing.
Highly recommended.

Have used the centre in Canton on a few occasions and must say the service is second to none .Vey helpful and understanding.👍Chris Raven