I can only state that the customer service and clinical attention to helping me attain the best hearing provision was first rate. I would have given five stars but was unable to assess whether the pri... Voir plus
Établissement
Changer d'établissement34 Knifesmithgate, S40 1RQ CHESTERFIELD, Derbyshire, GB
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Booked online for a ear wax removal appointment. On the day was greeted by friendly staff, didn't have to wait for my appointment. Jan was brilliant from start to finish. She was very professional a... Voir plus
Have dealt with Hidden Hearing at Chesterfield for some years now but have to say the service and quality has improved considerably since Grace joined the practice. She is professional, personable, st... Voir plus
We received excellent service from Grace. She talked us through the procedures and fully explained the results, possible causes and the implications going forward. The visual evidence helped us to un... Voir plus
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EXCELLENT EXPERIENCE
Firstly, all of the staff I met at the Chesterfield office, Grace, Jan & Mandy were all very efficient, knowledgeable, courteous and caring. Jan performed the wax removal from both my ears and she proved to be a lady who does not give up until the job is done and complete to both our satisfaction. Grace performed the full technical audio procedures and tests and gave me the detail and advice I needed to make future decisions. A very up to date technical and completely pleasant experience. Finally, Mandy did an excellent job at reception with suitable bookings and made sure a drink was available on all occasions. In short total excellence at all levels. Thank you ladies for all your help.
Very thorough earwax removal
Very thorough earwax removal. The whole process was explained to me and I had a hearing test afterwards.
Excellent service.
Very thorough and didn’t feel rushed at…
Very thorough and didn’t feel rushed at all when having suction for removal of wax. Jan at Chesterfield made the whole experience pleasant and very relaxed atmosphere. Would highly recommend to anyone needing to have this procedure carried out.
The friendly and professional service…
The friendly and professional service was amazing and a huge thank you to Jan for her patience during my procedure.
Hidden Hearing Chesterfield - wonderful people
Went to Hidden Hearing in CHESTERFIELD as I have been suffering with loss of hearing in my right ear for some time . Also it was quite sore !
Jan was fantastic . She talked me through it all and showed me some really interesting photos of my ear as she worked. She got out a big bit of wax which was compacted against my eardrum with no trouble at all and it was completely painless . Took about 25 mins in all with consultation.
I have been telling all my friends about it .
Highly recommend and would use again in the future .
Mandy on reception was also very friendly and offered me a coffee as soon as I walked in.
Great service - thank you
VERY PROFESSIONAL
VERY PROFESSIONAL AND MADE YOU FEEL AT EASE EXPLAINING EVERYTHING ALONG THE WAY. VERY FRIENDLY STAFF THANKING YOU ALL.
I have never had ear wax r removal would recommend done…
I have never had ear wax r removal done before so I was a little nervous.I needn’t have been it was painless and Mandy was lovely went through everything with me gave me complete trust would strongly recommend her thank you Mandy
Successful removal of earwax
Successful removal of earwax. This was substantially due the persistence and ingenuity of Jan. Very much appreciated as was Mandy in reception. Will certainly maintain regular visits.
Hidden Earing were brilliant
Hidden Earing were brilliant. Sorted everything out for me and gave me advice on how best to look after my ears. Many thanks 5*
Good experience
Jan was very helpful and correctly identified an ear infection . A return visit cleared the wax from the other ear and I'm now hearing better than I have for months. Don Jones
Great professional service
I had two treatments for my ear wax removal with Jan, She was very professional and explained everything to me during the process.
I would highly recommend for anyone wanting this service.
I came for an ear wax removal following ear pain…
I came for an ear wax removal appointment following a doctors appointment. I have previously been to Spec savers, for this but now I know about Hidden Hearing I will certainly come back here again. Jan talked me through everything and gave me good advice. A very professional and personable experience. Thank you
A spa for the ears!
Very knowledgeable, professional and friendly service from Jan - felt so much better after the treatment - truely a spa experience for the ears! Will be recommending - Thank you Jan!
I attended for a hearing appointment…
I attended for a hearing appointment after sudden hearing loss, the chesterfield branch were very welcoming. Kia explained everything step by step, she was lovely and very professional throughout. I would highly recommend this service.
Jan was lovely,she was very patient and…
Jan was lovely,she was very patient and she also explained things aswell.
Very pleasant staff explained…
Very pleasant staff explained everything in detail highly recommended
Jan was absolutely fantastic!
Ear wax removal
Mother went for ear wax removal has a few mobility issues staff very helpful gave clear instructions about how to move on with her ear infection all in all very professional and very good customer care
Myra
I recently had the wax removed from my ears at Hidden Hearing in Chesterfield. What a wonderful treatment .
Jan explained it all perfectly beforehand. It’s painless.very pleased.
Great swift service
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