Audika - Clacton Avis 

I deal with Hidden Hearing on behalf of my mother. She has had aids from them for at least 6/7 years. The previous aids were satisfactory but my mother was supplied with a newer model last year which disintegrated. The audiologist said she had not seen anything like it. It was replaced free of charge, still under guarantee, and we opted this time to have aids for both ears (previously only one ear). However both of them are showing signs of not working properly and we can't get the wax filters to stay in. In fact there seem to be no ports into which to place the filters, just a hole. We never had this with the previous aids which each lasted several years. It seems like the newer ones are substandard. I'm waiting for HH to come back to me after leaving a message to make an appointment to try to sort this out.

I recently made an appointment with Hidden Hearing as I was concerned that my hearing was getting bad.
My audiologist was Gordon Dunn and he quickly made me feel at ease. It became quite obvious that I needed hearing aids.
I’ve been using them now for about 10 days and they have made so much difference. I can now hear the birds singing again. Easily hear conversations with friends and family and have been able to turn the sound down on the television quite considerably.
I have found Gordon very professional and helpful. Also Michele Csaforda is always helpful and friendly when I have spoken to her on the phone.
I can’t recommend this team enough.

I have been having trouble with impacted ear wax,water retention and ear infections, I have been to my doctors and was told that the NHS no longer removes earwax!!
This is now carried out by the private sector.
I found via Google Hidden Hearing in Clacton,and spoke to Michelle who explained how it works and what I should expect.Since then I have visited 3 times and the whole experience has been for me a revelation,wax removed,water removed,ear infection improved dramatically,plus a short hearing test to see how your hearing is. Your Gp is informed of every procedure and the results by the next morning should any medication be required.At the Clacton branch Michelle is receptionist and Wendy and Debbie are the Nurses who carry out the procedures,all three ladies are very professional, very good at what they do,and very good at explaining not only at what they are going to do, but also what they have found.I highly recommend this branch,because the service is excellent

The audiologist was patient and explained everything in an easy manner. He was very helpful in setting up the app and showed me all the settings.
The whole visit was welcoming from the moment I stepped into the reception.

I went here today for a hearing test. I found that all the staff were very helpful and friendly. Gordon put me at ease and explained to me about my hearing loss. And how I can remedy it. He spent a lot of time with me explaining everything that I needed to know. Michele on reception was friendly and helpful & put me at ease as well. Cannot fault the service I had. Will recommend them to my friends and family.

I can honestly say I have never had such good service as I have had from Michele on reception to Gordon , They both make me feel that whatever I need they are only too happy to help . I wish all businesses were like this . Well done Clacton hidden hearing .

Had micro suction with Debbie today.Absolutely first class treatment. Will definitely be going back.

Absolutely amazing service from Gordon, Hollie, Debbie and Michele. Very warm welcome and all my appointments were really great. Highly recommend this company

Very Friendly and helpful staff
Very Professional in removel of ear wax and very informative of ear issues.

Excellent home experience. Debbie was brilliant, informative, friendly and caring. Would recommend

My nan went to clacton hidden hearing today as she needed to have her ear syringed due to it being very blocked and she kept feeling dizzy. Debbie who is the lady who syringed my nans ear was absolutely lovely. My nan is deaf and blind but she still made sure to go out of her way to make sure me & my nan knew what she was going to be doing every step of the way. So thankyou very much you made my nan feel very much at ease.

Michele is so down to earth and very helpful I think she is wonderful the audiologist I cannot say as I have seen her only once she was amicable

My hearing test done by Hollie Godwin in the Clacton Branch was very thorough and the both the receptionist and audiologist were very professional

Phoned booked an appointment payed at the same time attended at time agreed removed some ear wax but needed further softening arranged a follow up appointment included in the same price all went well on second visit all ear wax removed saw pictures before and after which was new to me also had a hearing test included in the price Debbie who I saw was lovely bubbly very chatty and put me at ease can not recommend enough professional service reasonably priced all in all super service and I can hear again Thank You

I have been so fortunate to have the wonderful service from Hollie and the support of Michelle at their company . I would gladly recommend them to any one with a hearing problem I have been so fortunate in the service I have had Ken Bushell

Staff are very friendly and professional.Gorden made me feel very relaxed while explaining everything to me.

The staff are very friendly and professional,made me feel so relaxed,Receptionist Michele very efficient,Gordon the audiologist was excellent,I had a hearing test and Gordon explained everything to me,1 week later I had my hearing aid fitted, The experience of being able to hear so much after several years of hearing loss is wonderfull.Would highly recommend Clacton Hidden Hearing.

Very welcoming and professional service from start to finish. Hollie was very knowledgeable and knew exactly how to get the best result for me. I will be back. Thank you to the whole team.

Best and friendly staff. Very welcoming and nothing was too much bother. I will be coming back. Thanks to Hollie Godwin and Michelle will be back soon for sure. Thanks again

Many thanks to all staff at hidden hearing Clacton on sea branch .
From reception to Technician
Ist class service , could not have been any better .
Would recommend to others.
Thanks Richard .