Mr Fletcher at Hanover Street always knows how to help and this visit was typical. The little wire on my hearing aid had become different and he knew immediately to replace it. He showed me that it wa... Voir plus
Établissement
Changer d'établissement24 Hanover Street, EH2 2EN EDINBURGH, Midlothian, GB
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Such friendly, helpful and accommodating staff. Nothing is too much trouble and they genuinely want to help and solve your problem. Margaret is lovely and welcoming on reception and David is always on... Voir plus
Branch located very central in Edinburgh. -many bus routes pass by the location. Also the train station is bery close. But is is located up some steps -so not suitable for wheel chairs or elderly. S... Voir plus
Had a home appointment for the first time as I no longer drive outside my immediate area. I was very impressed as exactly the same high standard as going to their place. The lady was quick and v... Voir plus
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Excellent care
The service was excellent. I inconvenienced the audiologist by mistaking the time, but he rearranged his lunchtime by seeing me first.
Very nice staff
First class hearing aid centre
First class hearing aid centre. David the manager is extremely professional and most informative. Very friendly relaxed atmosphere.
Anual hearing test
welcoming receptionist( brought me a cup of water)
efficient and friendly audiologist testing my ears.
an appointment for next year booked in straight away
The treatment I received was better…
The treatment I received was better than I expected - in fact my husband immediately made an appointment for ear wax removal for this coming Monday.
Great expert advice and information
Great expert advice and information, always pleasant.
A first class examination
A first class examination and reset of my hearing aids. The end result is remarkable and now I have much better listening, it only remains to test in a social scene and this will come about in the very near future
Helpful
Helpful - hearing aids work well, and follow up checks efficient, friendly and reliably regular.
Wonderful service and very…
Wonderful service and very knowledgeable. I had been hard of hearing for a long while but wouldn’t admit it
All good thanks
Ear wax removal
Was my first time at hidden hearing the staff were really nice and friendly and was made to feel welcome would recommend coming here
Friendly helpful staff
Fantastc service
Few monts ago I started to experienced muffled hearing,sensation of fulness and dischrge from my right ear.I decided to book appointent with HIDDEN HEARING.So,I was welcomed from Andrew,the guy that doing the microsuction.He is very nice person,explain the prossedure in full details and checked my ears.He has found an ongoing infection in my right ear and told me,that to do clearing now wil be very painfull and completelly useless.He wrote letter to my GP with explanation of the problem.Thanks to his letter,I was refered to an ENT specialist,who took swab and prescribe antiniotics.when I completed the treatment,I went to see Andy again.He found out,that there are still traces of infection,tryed to clear some of the jelly-like mass and dried skin patches,as a result of infection.It was painfull because of irritated skin on and around the eardrum,so,on his advice we decided to postponded the prossedure again.I done another antibiotic treatment and this time,the infection has gone.Today I meet Andy again in the Hidden hearing ofice,he check it,and confirm that infection is cleared,but still a lot of dried earwax left inside.He cleared it perfectly and gave me advice how to keep the ear in healthy condition.Andy is very good in what he is doing,and very good communicator as well.I will definatelly recommend him to my relatives and friends in case someone has any hearing problem,or just for ckeckup.
Thank you Andy,today you makes me happy!
Vladimir Tasev
44 high street
Loanhead
EH20 9RW
Everything went to plan, always a joy to visit Hidden Hearing in Edinburgh:- welcoming and efficient staff. I also visited Hidden Hearing In Dundee recently with a wee problem, and received the same
Everything went to plan, always a joy to visit Hidden Hearing in Edinburgh. Welcoming and efficient staff. I also visited Hidden Hearing in Dundee recently with a wee problem, and received the same excellence
As usual
As usual, pleasant and helpful staff at the office in Hanover Street (Edinburgh).
My new, (expensive) hearing aids seem to be all Mr fletcher promise when I purchased them two days ago.
Michael McCue
Always friendly professional service.
It is reassuring to know that Hidden Hearing is always there to ensure that everything is working properly.
When I arrive made to feel welcome
When I arrive made to feel welcome, & professional at the job they do.
Friendliness and put at ease
It was a pleasant experience
It was a pleasant experience and I was examined by someone who was very professional and helpful.
Friendly, good service
David and Margaret make you feel at ease and are helpful with any problems
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