Audika - Guildford Avis 

Everything!
The approach and service delivery is faultless.
Any information that is asked, is answered clearly, any information given is precise and easily understood.
The different staff I have had contact with are welcoming, friendly and professional. Anything that needs to be clarifying is done so in a sensitive way.
Hearing loss is factor I have found difficult to accept, the agents I have had dealings with are not simply business professionals, they are very obviously aware of, in this case, MY anxiety and gave me reassurance and guidance before offering the service that was available for my condition.
Excellent service

Mr Colclough was very knowledgeable and helpful. He explained my husbands hearing difficulties and we came away from his consultation reassured. We are now considering the £3000 outlay on hearing aids, perhaps I should just raise my voice when speaking to him! When we decide we will definitely return to his clinic. Many thanks Carolyn McCullough

The two ladies we saw were very helpful and knowledgeable in Petersfield

Taken on time. Relaxed MOT. Delightful audiologist.
Just wish she could do more to improve my hearing.

A thorough follow up was carried out. Their customer service is excellent. I received a warm and friendly welcome. My medical history was discussed knowledgably and with empathy. Some small adjustments were made to my hearing aids making everything crystal clear again. I thoroughly recommend the team at Guildford

Staff always polite, informative and interested in my issues with hearing. Prompt efficient service

Excellent experience at the Guildford branch very friendly and professional, would thoroughly recommend the service.

I have been a customer/patient with HIDDEN HEARING since 2017 and I have found them to be understanding and accommodating, I would definitely recommend them to anyone with hearing difficulties.

Your Rep " Naomi April Graham " explaind more
about the aids than other Rep in the past
She know what she was talking about

Very pleasant visit. All went well, it was on time and problem free

I was very pleased with my visit to your Guildford assessment unit . Was treated very professionally but at the same time a friendly atmosphere. Thank you

Great, friendly service, highly experienced personnel, very knowledgable regarding the data gathered from hearing tests and the various hearing aids. Great explanation of test results and how the hearing aids work and open to any questions. Spent a long time describing the hearing aids I selected and how to maintain, clean and adjustments via my iPhone. Brilliant all round.

Testing proved my hearing was deteriorating and required different aids to assist with better hearing

Darren was very professional and thorough. He explained everything clearly and took a lot of care with the tests.

Always good at notifying changes to appointments. Staff in the office and at surgeries very helpful and friendly

Very decent people and efficient. Guildford.

I was seen earlier than appointment time - this was great as I was in hurry

Excellent customer service

I always get top service when I attend.

I also have a good rapport with Michael whom I have known for a number of years.

Prompt and efficient service from a very pleasant lady (Katherine)