I was with Amplifon which has now become Audika. I went for my annual review and hearing test at the Haywards Heath office and was seen by Wilson. He was fantastic, friendly and extremely helpful an... Voir plus
Établissement
Changer d'établissement59 Western Road, HOVE, BN3 1JD East Sussex, Sussex, GB
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Lisez les avis des autres
Today I seen hearing Aid Dispenser, Liam what a very rare caring person, approachable, respectable curtesy all in a professional but very friendly manner. Liam spent one hour checking my tr... Voir plus
⭐️⭐️⭐️⭐️⭐️ 😍 (HOVE branch) 😍 WOW! ❤️ Lovely experience from start to finish when I was a bit worried about my hearing. Friendly, attentive & informative team members. Bright, quiet & relaxin... Voir plus
We always get an excellent service at Hidden Hearing in Hove. Mr Liam Colclough has been looking after us for a long time and is really professional In his work. Mary is also really lovely and helpful... Voir plus
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Les gens ont aussi consulté
I had a great experience with Liam at…
I had a great experience with Liam at the hove clinic. Unfortunately my results were not what I wanted to hear as they are a little more complex, but Liam was so compassionate and really took the time to ensure I understood my options and what the next steps should be. Thankyou Liam!
Flexibility
Flexibility - altered my appointment time to my convenience as I was in the area and would have meant me hanging around Mary is very good Great asset !!
Thorough professional friendly review.
Very helpful team
Very helpful team. Explained everything very clearly. Highly recommend.
Excellent as usual
Very good and helpful as usual. Removed wax from ears can hear much better now
No further comments
Today I seen hearing Aid Dispenser
Today I seen hearing Aid Dispenser, Liam what a very
rare caring person, approachable, respectable curtesy all in a professional but very friendly manner.
Liam spent one hour checking my trouble ear, tests explained all in details. Advices offers, etc,
Receptionist , so king offered me a hot drink very friendly, feel safe and trustworthy.
I will recommend to anyone to visit Hidden Hearing
Centre without any second thoughts.
Thank you so much, best wishes
after sales service and advice
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Rather mixed feelings
Very good sales technique. Was not offered less expensive aids. Just the most expensive ‘best’ ones ! Charming staff. And efficient follow up. But commission is premiere.

Réponse de Audika - Hove
Superb Service
Superb service. The lady at reception was pleasant, friendly and professional making you feel immediately welcome. Liam, the audiologist, was very friendly and carried out his tests both informally and skilfully explaining the purpose of each test together with their findings with clarity so that the processes took place in a very comfortable manner. As a result, once the demo hearing aids were in place the improvement to my hearing was significant. Would highly recommend this company.
Before visiting Hidden Hearing
Before visiting Hidden Hearing, I had already spent £69 + £50 at another clinic for two sessions. After those sessions, they told me my ears were clean and that I only needed to continue using ear drops. However, after 20 days in the same uncomfortable situation, I decided to book an appointment with Hidden Hearing.
From the start, the receptionist was very kind and welcoming. When Kathryn examined me, she immediately noticed that my ear was still fully blocked. She managed to remove everything properly (70£ only) in one session and even asked me to come back a week later for a free follow-up.
The whole experience was excellent. Kathryn was professional, friendly, and genuinely helpful. I couldn’t be happier with the service, and I’m really glad I chose this place. Highly recommended!
Very experienced guy
Very experienced guy , was very helpful, he did lots of test and found the problem, would recommend highly
LIAM & HOVE HIDDEN HEARING
Liam was outstanding in all aspects of my visits.
Attention to detail, fully engaging and he guided and informed me of the process at every stage.
Superb professional and credit to Hidden Hearing.
I very highly recommend Liam and the Hove team... fantastic 👏🏻👏🏻👏🏻
10/10
I can hear again!
Through timely and friendly session
Through timely and friendly session. Never felt pressured and all questions were answered with real professionalism. Those questions I forgot to ask were also explained. Fantastic

Réponse de Audika - Hove
Treating an older patient
I was bringing an elderly friend with severe hearing loss and added complications for new aids, and Liam was attentive, kind, thorough and most importantly...unrushed. She felt "seen" and wasn't treated as elderly but with respect and dignity, thank you

Réponse de Audika - Hove
A revealing hearing test. I was impressed with how intense and…
I was impressed with how intense and thorough the hearing test was. Elle clearly explained every stage and expected result. I learned, looking at the graph, the exact levels of my hearing. It was a revelation. My decision on how to proceed was respected and not subected to pressure. Many thanks
Friendly, helpful and knowledgeable
Visited the Hove branch for the first time for a free test as I feared my hearing was getting worse. I sometimes struggle with TV where the characters mumble or there’s background noise. Liam was great, did all the tests, said that my hearing basically wasn’t all that bad! We agreed I’d come back in a year. Liam was friendly, helpful and knowledgeable. He didn’t push to sell hearing aids when it was clear I was happy to continue as I am.
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