I was with Amplifon which has now become Audika. I went for my annual review and hearing test at the Haywards Heath office and was seen by Wilson. He was fantastic, friendly and extremely helpful an... Voir plus
Établissement
Changer d'établissement59 Western Road, HOVE, BN3 1JD East Sussex, Sussex, GB
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Today I seen hearing Aid Dispenser, Liam what a very rare caring person, approachable, respectable curtesy all in a professional but very friendly manner. Liam spent one hour checking my tr... Voir plus
⭐️⭐️⭐️⭐️⭐️ 😍 (HOVE branch) 😍 WOW! ❤️ Lovely experience from start to finish when I was a bit worried about my hearing. Friendly, attentive & informative team members. Bright, quiet & relaxin... Voir plus
We always get an excellent service at Hidden Hearing in Hove. Mr Liam Colclough has been looking after us for a long time and is really professional In his work. Mary is also really lovely and helpful... Voir plus
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Liam is knowledgeable and approachable
Liam is knowledgeable and approachable. The clinic is well organised and the appointments always run on time. There is no sales pressure to upgrade - very professional.
Welcoming,comfortable and professional
They take great care of you at Hidden Hearing. From the warm welcome at reception to the genial and helpful advice from the audiologist I knew I was in good hands. Now I am in possession of a set of hearing aids that are comfortable and efficient. I have turned down the volume on both my radio and my TV!
Great experience
Very lovely experience at Hidden Hearing last week. Mary on reception was very friendly and Belinda who carried out the procedure was great - very engaging, personable and answered all my questions. Would recommend!
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff
Nothing is too much trouble
Knowledgeable & explained everything…
Knowledgeable & explained everything clearly with a little humour aswell so made the test informative.
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
A pleasant experience 👍
Jess on the Isle of Wight was pleasant, informative and efficient making my annual consultation a relaxing experience.

Réponse de Audika - Hove
Liam explained the whole process…
Liam explained the whole process clearly,informatively and interestingly.
He couldn’t have been more helpful and has left me in no doubt about my options going forward. Very good service.
When I attended my appointment at…
When I attended my appointment at Hidden Hearing in Hove on Wednesday 22nd of I had serious worries about the Hearing Aids which I purchased in December. Liam, the Hearing Aid Consultant dispelled these concerns in a friendly, helpful and professional manner. He listened to all my questions and acted accordingly. Without Liam’s help I would probably have cancelled on this occasion. Mary, the Receptionist, was also friendly and even provided a cup of tea which was very welcome. John Bell
Arrived a day early for my appointment…
Arrived a day early for my appointment by mistake. Liam very kindly fitted me in to save me coming back.
Always helpful
Always helpful. Would have been five stars if it hadn't been for taking a large cheque for replacement!
Excellent after service
You receive reminder. All staff kind and friendly.
Hearing tested and hearifng aids given annual MOT
Saved Christmas
Saved Christmas! Walked in today and they fixed my Mum’s hearing aids, without charge. Lovely people - will use them myself in future. Thank you 🙏
Amazing experience. Thank you.
Welcoming and so helpful when testing my hearing. I had an amazing experience at the age of 50 when they tested a hearing aid in my ‘deaf’ ear and I could hear on that side! I haven’t heard anything for nearly all my life.
Very emotional experience with supportive audiologist. I recommend Hidden Hearing.
The Brighton staff are professional and…
The Brighton staff are professional and friendly, but the hearing aids do t let.e function properly in noisy conditions and wind noise is a huge problem.

Réponse de Audika - Hove
Positive experience at Hove branch
Liam (audiologist) and Mary (office) both very professional, friendly and helpful, dealing with my visit for the free hearing test I was offered after completing the free online hearing test on the Hidden Hearing website. In my follow up email I asked if i will receive a report, confirming the findings of my test for my records (this can be a simple email or 1 line/ 1 para automated report) and am waiting for clarification from someone in the team at time of writing. The explanation during the consultation and on screen was great (and maybe I should have asked to take a screen shot of the graph), but to benchmark future changes, I think some kind of take away record is good, for comparison purposes as my hearing continues to change with age.
If you are even thinking you might have…
If you are even thinking you might have a hearing issue, this is the place to go.
Liam Colclough, the hearing specialist, was completely professional and kind. He listened carefully to my issues, provided a thorough hearing test and explained the various options that could address my hearing. Moreover, he was able to provide my practically invisible hearing aides so quickly, I was able to get to a theatre and hear a play clearly for the first time in 2 years!
Mary, the administrative assistant, is also a professional gem, getting me booked in quickly, is charming and helped me through the easy process.
A five star review….if I could give 6 stars, I would!
Respectfully submitted,
Claudia Powell Fisher
Truly life changing getting these…
Truly life changing getting these hearing aids. It’s enriched my life so so much. Thanks to Liam who is wonderful and has helped me so much. Can’t recommend hidden hearing enough.
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