Audika - Hove Avis 

170
TrustScore 5 sur 5

4,8

59 Western Road, HOVE, BN3 1JD East Sussex, Sussex, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was with Amplifon which has now become Audika. I went for my annual review and hearing test at the Haywards Heath office and was seen by Wilson. He was fantastic, friendly and extremely helpful an... Voir plus

Noté 5 sur 5 étoiles

Today I seen hearing Aid Dispenser, Liam what a very rare caring person, approachable, respectable curtesy all in a professional but very friendly manner. Liam spent one hour checking my tr... Voir plus

Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️ 😍 (HOVE branch) 😍 WOW! ❤️ Lovely experience from start to finish when I was a bit worried about my hearing. Friendly, attentive & informative team members. Bright, quiet & relaxin... Voir plus

Noté 4 sur 5 étoiles

We always get an excellent service at Hidden Hearing in Hove. Mr Liam Colclough has been looking after us for a long time and is really professional In his work. Mary is also really lovely and helpful... Voir plus



Coordonnées de contact

  • 59 Western Road, HOVE, BN3 1JD, East Sussex, Sussex, Royaume-Uni

  • 01273 746500

4,8

Excellent

TrustScore 5 sur 5

170 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(170)

5 332 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Liam is knowledgeable and approachable

Liam is knowledgeable and approachable. The clinic is well organised and the appointments always run on time. There is no sales pressure to upgrade - very professional.

4 avril 2025
Noté 5 sur 5 étoiles

Welcoming,comfortable and professional

They take great care of you at Hidden Hearing. From the warm welcome at reception to the genial and helpful advice from the audiologist I knew I was in good hands. Now I am in possession of a set of hearing aids that are comfortable and efficient. I have turned down the volume on both my radio and my TV!

20 mars 2025
Noté 5 sur 5 étoiles

Great experience

Very lovely experience at Hidden Hearing last week. Mary on reception was very friendly and Belinda who carried out the procedure was great - very engaging, personable and answered all my questions. Would recommend!

25 février 2025
Avis spontané
Noté 5 sur 5 étoiles

A pleasant experience 👍

Jess on the Isle of Wight was pleasant, informative and efficient making my annual consultation a relaxing experience.

19 février 2025
Logo de Audika - Hove

Réponse de Audika - Hove

We are so pleased you received a comfortable and professional consultation with Jess on the Isle of Wight. We look forward to seeing you for the next appointment but please do reach out to us if we can assist you in the interim.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Noté 5 sur 5 étoiles

Liam explained the whole process…

Liam explained the whole process clearly,informatively and interestingly.
He couldn’t have been more helpful and has left me in no doubt about my options going forward. Very good service.

31 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

When I attended my appointment at…

When I attended my appointment at Hidden Hearing in Hove on Wednesday 22nd of I had serious worries about the Hearing Aids which I purchased in December. Liam, the Hearing Aid Consultant dispelled these concerns in a friendly, helpful and professional manner. He listened to all my questions and acted accordingly. Without Liam’s help I would probably have cancelled on this occasion. Mary, the Receptionist, was also friendly and even provided a cup of tea which was very welcome. John Bell

22 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Saved Christmas

Saved Christmas! Walked in today and they fixed my Mum’s hearing aids, without charge. Lovely people - will use them myself in future. Thank you 🙏

23 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing experience. Thank you.

Welcoming and so helpful when testing my hearing. I had an amazing experience at the age of 50 when they tested a hearing aid in my ‘deaf’ ear and I could hear on that side! I haven’t heard anything for nearly all my life.
Very emotional experience with supportive audiologist. I recommend Hidden Hearing.

5 décembre 2024
Noté 1 sur 5 étoiles

The Brighton staff are professional and…

The Brighton staff are professional and friendly, but the hearing aids do t let.e function properly in noisy conditions and wind noise is a huge problem.

30 octobre 2024
Logo de Audika - Hove

Réponse de Audika - Hove

Good morning
Thank you for your review. We are pleased to hear that you had a good experience with the team at our Brighton branch.
However, we are sorry to hear that you are experiencing problems with your hearing aids. We have passed your review to the Brighton team who will reach out to you today. Alternatively, please contact our customer services team at your convenience on 0800 740 8796 who will be happy to help. If you prefer to email, you can contact us on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd

Noté 4 sur 5 étoiles

Positive experience at Hove branch

Liam (audiologist) and Mary (office) both very professional, friendly and helpful, dealing with my visit for the free hearing test I was offered after completing the free online hearing test on the Hidden Hearing website. In my follow up email I asked if i will receive a report, confirming the findings of my test for my records (this can be a simple email or 1 line/ 1 para automated report) and am waiting for clarification from someone in the team at time of writing. The explanation during the consultation and on screen was great (and maybe I should have asked to take a screen shot of the graph), but to benchmark future changes, I think some kind of take away record is good, for comparison purposes as my hearing continues to change with age.

29 octobre 2024
Noté 5 sur 5 étoiles

If you are even thinking you might have…

If you are even thinking you might have a hearing issue, this is the place to go.

Liam Colclough, the hearing specialist, was completely professional and kind. He listened carefully to my issues, provided a thorough hearing test and explained the various options that could address my hearing. Moreover, he was able to provide my practically invisible hearing aides so quickly, I was able to get to a theatre and hear a play clearly for the first time in 2 years!

Mary, the administrative assistant, is also a professional gem, getting me booked in quickly, is charming and helped me through the easy process.

A five star review….if I could give 6 stars, I would!

Respectfully submitted,

Claudia Powell Fisher

23 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Truly life changing getting these…

Truly life changing getting these hearing aids. It’s enriched my life so so much. Thanks to Liam who is wonderful and has helped me so much. Can’t recommend hidden hearing enough.

21 octobre 2024
Avis spontané

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