Audika - Leeds Avis 

Excellent service and some top tips for keeping ears in best condition

As always an excellent service and the coffee machine is back.

After struggling with my hearing for about 5 years I booked an appointment after seeing and advert online. I’d had negative experiences with hearing tests in the past so was nervous about what it would be like. Very pleased to say that the hearing test was very thorough, good customer service skills and since purchasing my hearing aids the difference to my hearing and how this has improved my quality of life has been quite remarkable.

Emily was really good, good knowledge, made me feel at ease and looked after me well.

Collected my hearing aids after being fixed. Happy

Went to see Zahail about my hearing aids I needed them altering which he did easily and showed me how to easily do myself. As ever he was very helpful and cheerful. Would highly recommend hidden hearing. Hidden hearing follow up

Brilliant service, friendly and helpful. Went the extra mile to sort out my problems. Wholeheartedly recommend Emily to anyone with similar needs.

Very thorough test performed by Emily who was excellent and inspired great confidence no selling or pressure except in my ears

Emily Dempsey the audiologist was very polite, and listened to my queries. My hearing has been much improved since my appointment with Emily.

Excellent service from the telephone enquiry through to my hearing test at the Halifax branch; professional, knowledgeable and friendly. Thank you Tram and Eloise.

I visited the new Halifax branch today and spoke with Eloise. She was very professional and kind so will definitely be returning!

Friendly staff and fantastic service. Special thank you to Alison and Chloe at the Leeds branch for their professionalism and making me feel at ease.

Had my free hearing test today. Really enjoyed it and it showed what is possible after many years of bad tinnitus. Allison was super friendly and the audiologist, Niteen was top notch and explained everything clearly. I learned a lot about my hearing. Overall a great experience. Highly recommended. Thank you!

Chloe & Rachel were prompt, professional and friendly. Microsuction completed quickly, with full information every step of the way. Appointments were easily available. I'll be going back to them for regular checkups.

I found this place whilst looking online for somewhere I could go to get the wax removed that had built up in both my ears, as the doctors have stopped giving this service.
I had bought a gadget online that linked up wirelessly to my phone, that showed the contents of my ears, using a small tool with LED lights, and had been shocked at the amount of wax in my ears.. hence the urgent need to get it removed sooner rather than later.
I called the place, and was offered an appmnt for the end of the same week. They advised me to get some ‘earol’ olive oil spray, and to use that twice a day in order to soften the wax, ahead of my appmnt.
Fast forward to my appmnt, and from the minute I walked through the door, I was made to feel welcome. The lady on reception offered me a hot drink and biscuits whilst I waited, as I was early.
When I went into the room, there was a girl there learning the ropes, along with Chloe, who was the person who performed the ‘microsuction’.
Chloe explained everything that was going to happen to me thoroughly, and asked if I had any questions. She made me feel at ease, as I was a bit anxious.. and was very understanding.
The first ear was the trickiest, as there was a large, quite solid, lump of wax, which she softened by spraying a bit more earol olive oil into my ear canal, and eventually managed to get it all out. (She was able to show me on her phone what was in my ear). It was painless, but there was a bit of tenderness, as it may have been slightly stuck to the ear canal. The second ear was done without any issue.
She then did a hearing test, and that was all fine, so I was one happy customer!
I would highly recommend this place to anyone with the same issue. The people there are very warm, thorough, and understanding. I would definitely go back if I had any issues in the future.
(The place is on the Headrow, opposite the art gallery in Leeds city centre).

Very professional and polite.
Fully explained everything that he was doing and why , non pushey but gave me good sound advice. Thank you

Waleed was very thorough and explained everything in a clear manner that made it easy to understand the changes needed to adjust my hearing aids.
I will take onboard all the advice he gave and hopefully have an improved experience with the hearing aids.
A very polite and pleasant young ma

Customer service was incredible from start to finish from the speed of the booking to the support and aftercare advice. Would highly recommend and will use again if needed.

The person that did my Hidden Hearing Appointment was absolutely brilliant. He explained everything much
better than people in the past and corrected things which were not working correctly. I felt so much better with everything. thank you so much

Extremely friendly and knowledgeable. Very good test in a very clean and up to date space. Would recommend a visit to anybody that needs a hearing test