Audika - Loughton Avis 

Good service and very helpful from the receptionist and Wendy

Audika in Loughton (previously “Hidden Hearing” but staffed by the same audiologists, Sue and Nick ) continue to provide me with a high standard of service. On the recommendation of my GP, I’ve just had microsuction on both ears carried out by Wendy at Audika. It was very easy to get a timely appointment and, as one might expect, Wendy was efficient, informative, professional and friendly. She showed me the ‘before’and ‘after’ images of my ear canals and drums, and the difference was remarkable .

I strongly recommend visiting this practice for hearing aids and after-service.

(And no, I have no financial involvement with this practice).

Dr M F

Great experience at Audika today ! Wendy was amazing . She made me feel at ease , very helpful and professional . Great service and I highly recommend.

Good all round experience from start to finish.

The lady was very nice and helpful and customer service was very good I will recommend my friends hospitality was also very good

the experience was on time all was explained

Great communication, good service and Wendy was very easy to get on with.
The technology was impressive and I felt very much part of the consultation. Very good and recommended

Nick the audiologist is very friendly and was very thorough. Explained what I would experience in both ears during the test. Displayed results on a screen that clearly detailed them compared to the previous year. Reassured me that only a minor hearing deterioration and no adjustments to hearing aids needed.

Friendly and knowledgeable staff making the whole experience calming and worry free.

Couldn’t recommend Nick and the team more highly. From the minute I walked in to getting the hearing aids, it was an easy process, well explained, sensitively approached and has made an instant impact to my personal and professional life. Just fantastic!

Professional friendly informative service. Excellent and thorough.
Can highly recommend.

Was able to obtain a quick appointment.
The lady who cleared my ears was very professional, friendly & did a very good job which I am very happy with. Would definitely go back again.

Having had ear problems for many years ,another problems caused me problems. A visit to Wendy Green at the Loughton office soon cleared it. She is always polite and helpful. A credit to the company. Thank you again Wendy. Roger Pell

Pleasant surroundings. Seen by a Pleasant and professional man for the test. Impressed by the experience

The customer service was great. They gave lot's of good advice and reassurance with any anxiety issues. The staff were professional and they knew their trade very well. I would definitely recommend Hidden Hearing to anyone who needs advice about their ears.

Really knowledgeable. Great ideas for testing. Would definitely recommend.

Smart, welcoming and pleasant offices. Actual various hearing tests were useful and give the user a real sense of hearing improvement
But the teal measure was the suggested price of the aids which were far above my considerations
Will have a look at NHS system before making a decision.
Very interesting time in and. thanks to everyone
B H

Cannot recommend this company highly enough. I have an ongoing condition under an ENT consultant but struggled to get the necessary hearing test. They were aware hearing aids were not necessarliy the solution but regardless, could not have done more to help me and provide the reports needed to move forward with my treatment. While they are of course a business, they could not have shown more empathy or kindness, there is no hard-sell here, just genuine help and very thorough advice. I have every confidence in going back to them should the need arise.