Audika - Maidstone Avis 

Hidden hearing at Maidstone made it so difficult to get £81 back from my dead mum’s account.
They sent out a cheque and would not send a direct payment.
Their staff don’t respond to emails or phone calls.
Don’t use these there are more affordable and responsible companies out there, do your research!!

Belinda was friendly and professional, excellent service.

I had an earwax removal with Roopa Samani and it was fantastic.

A very professional individual who put me at ease and made me feel comfortable. Lucky I had very clean ears, so nothing major. I would recommend 100%.

I saw Justine today at the Hidden Hearing Maidstone she was very thorough and talked me through the procedure. I can now hear perfectly, thank you very much.

Justine couldn't have been more helpful attending to my elderly aunt who is in a care home, and required wax removal. Thoroughly recommended.

Most impressed by the professional service - a very thorough examination followed by a clear explanation of the result and of the possibilities open to us.

Fantastic help good advice and I would recommend it that’s why I gave 5stars

Lovely welcome at reception, relaxing quiet environment. Hannah carried out a visual inspection and my hearing test, explaining everything well, discussing issues I was experiencing. Very helpful and reassuring. Clear explanantion/analysis of the slight loss of hearing range identified and what to expect. Next appt due in 2 years.

I had a very efficient and professional experience provided by Sam and Lucy. I was fitted in the same day I called to make an appointment and was provided a fantastic service by Sam who carried out a hearing test and we discussed options to assist me with my hearing. Sam is approachable, kind and empathetic and put me at ease straight away. With thanks, Fi.

Jessica the war care practitioner who removed ear wax from my ears today, was very professional, gentle, pleasant. She explained the whole procedure to me and it was very quick. I recommend Hidden Hearing.

Great service from very knowledgeable and helpful staff.

Advice from Hannah was excellent

Justine was lovely and very helpful, she managed to clear out our nans ears and has made a massive difference to all of us as we are now able to have proper conversations and allow her to have her hearing aids checked. Having a home visit was much easier for my nan because she can't get out very easily and she felt very comfortable with Justine.

The office is neat and the officer at the reception was very warm. The doctor was absolutely amazing with my mom and took his time to provide every detail related to her complaint. Excellent customer service overall.

Darren Lisa & Lucy are a brilliant team. I have had my aids a long time, but recently had to use my NHS aids. My HH aids are far superior.

I saw Justine at the Maidstone branch this morning for my ear wax removal appointment.
Right from the moment I stepped through the door, both Justine and Lisa, the branch coordinator, greeted me with a smile and an offer of a drink while I waited.
When I got into my appointment, Justine was a real professional about everything. She talked me through the procedure, asked me the relevant questions, and after an initial examination explained the findings to me.
Throughout the procedure, Justine was talking me through everything and always checking if there was any discomfort or pain.
When the procedure was complete, Justine explained the findings and the after care instructions.
I can't say enough good things about my appointment and the service I received from the Maidstone branch as well as Justine, and I would recommend Hidden Hearing to anyone for a hearing test and for ear wax removal.

The Young lady (Jessica) was very polite understanding and knowledgeable, I would definitely recommend her.

My first hearing test and highly recommend. Both members of staff, who I dealt with were very friendly and helpful.
Made my experience easy.

Excellent service by Jessica, at Maidstone, Kent.

First class service on the phone and on home visits