Audika - Maidstone Avis 

The audiologist was patient and kind to my father who has dementia. She explained everything slowly and clearly and treated him with dignity and respect, whilst thoroughly caring for him and trying to resolve his issues. Well done and thank you.

Appointment for wax removal. History taken of problem then full explanation of procedure. Once treatment completed which was painless, further information given re problem suffering from. Letter to GP written for further examination at ENT hospital. Justine, nurse, was brilliant. Everything simply explained, potential causes given and next procedure re problem issued. Will definitely use again if required. Maidstone Kent branch.

My fourth appointment with the wonderful Justine for wax removal in less than a year. Being the professional that she is she has now referred me to ENT having diagnosed a potential problem. Where many other companies would continue to see you, at a fee, Hidden Hearing realise that further help is required and do their upmost to help. I honestly can not recommend Justine enough. It is a joy to visit her and the way in which she is able to restore hearing is like magic.

If removing ear wax can be described as an enjoyable experience, then Justine makes it as enjoyable as possible.

I have had ear wax problems for many years now, and at last decided to do something about it. went into their Maidstone branch and saw Justine, a loverly lady just before Christmas 2023, she tried very had but no luck removing any ear wax, she gave me some Earol Olive Oil which i used A LOT leading upto the second appiontment (included in the price) with her a few weeks later, This time success! ALL the wax was removed from both ears which i could see for myself on their wonderful gadget that looks like a smartphone and records video and pictures. Loverly staff and very happy with result.

Visited the Maidstone branch yesterday for a consultation. The whole experience was first rate. I spent nearly one hour whilst the audiologist was so kind and explained every step. I was amazed at the end of the consultation with what I had learnt which was without jargon. Thanks to everyone at Hidden Hearing for such a positive experience.

They took great care of my elderly parents putting them at ease and were very supportive and patient

I supported a 101 year old gentleman who wore hearing aids. His daughter received a Christmas Card for her dad, who passed away in May 2023. I contacted the Hidden Hearing office in Maidstone and spoke to Lisa to ask for the gentleman to be removed from their database. Lisa had a wonderful approach and empathised with me and full of apologies as she knows how upsetting this can be. Lisa is a true credit to Hidden Hearing and I would never hesitate in recommending the services that they offer to anybody.

I visited Hidden Hearing Limited on 01/11/2023 for my hearing test and must confess that my experience during this assessment with Darren Barnden was first class top notch.
His assessments and explanation of the situations were so reassuring that I will recommend this type of service to all. It was a worthwhile exercise and I say thank you to the team.
Dr Timothy Odeleye.

Thank you so much for the time you have spent with me. The exam is painless and very professional. I was feeling relieved after it.

I don't write reviews, but on this occasion I must. From the Audiologist Darren down to the receptionists they all know their jobs and everyone is very pleasant, I would thoroughly recommend them.

Justine was very helpful. She did a great job at my ear wax removal appointment. I’ll be back again next year.

I recently visited Hidden Hearing in Maidstone for an earwax removal procedure. My visit was a pleasant one due to the friendly and helpful reception staff. I would like to say a special thank you to Justine who was tasked with my procedure and commend her for her dedication and knowledge of the job

The lady talked mum though the procedure and made her feel relaxed the lady said she would stop if it starting hurting really professional place mum is coming back again very good place.

Justine was friendly and made me feel relaxed by talking me through each step of the appointment. Appointment date had been scheduled perfectly by Hidden Hearing so the full treatment was completed in one visit. Scheduled now again for next year.

I am a professional composer, music producer and audio engineer. My ears are the most important piece of equipment I use. Having noticed a slight variation in my hearing, I visited Waxine…err I mean Justine at Maidstone. She was super helpful and knowledgeable, and diagnosed a build up of wax in my left ear due to a narrow ear canal. Having removed the offending wax and given me a weekly care programme, my ears now hear the same again.

Justine is now part of my professional audio equipment to ensure that my clients get high quality music.

I cannot recommend her enough.

Diane was very helpful and knowledgeable. Excellent service!

I took my husband for ear wax removal as this not now provided by our medical practice. We were both impressed with the service he received and a full explanation by Justine, the practioner. We have now made an appointment for him to have his hearing checked. Thank you Justine for your time and patience.

Justine at Maidstone made the whole thing strangely enjoyable and totally pain free , she made me feel at ease as soon as I entered the clinic. Justine was very gentle with her probe and my experience was delightful.
Thank for the probing and I didn't even bye her dinner first.😂🤣.