Audika - Norwich Avis 

Personal service and assistance over the last 4years as a client of Hidden Hearing.

A warm welcome and great expertise with the removal of my ear wax. I can strongly recommend the Norwich Audika.

Both my ears were blocked and uncomfortable. Diana was very welcoming and puts clients at ease. She is very gentle and knowledgeable. Would definitely recommend her.

This time my visit was very good, although the problem with my hearing (narrow ear canals and no suitable hearing aid ends) was not resolved, it was all very professionally explained.

Excellent service after a warm welcome from an expert we have used for many years.

this is the second time i have been to audika and all the staff have been great not trying to make you buy new hearing aids but giving you sound advice first class service.am going back to see sue for new hearing aids..

Always made welcome by Gerry and the lovely receptionist so feel very comfortable coming for hearing check

Identified my problem quickly and made an appointment for treatment for the same day which was carried out in a professional manner

The guy was very good and explained everything thing very well

Everyone pleasant and helpful, all sorted.

Diane was very attentive during my wax removal and got the job done in the end.

Diane was absolutely fantastic. She really knows her clients and has been amazing at following up with aftercare.

I have been going to Audika, Norwich for a number of years and have always found that the service I receive has been excellent. The receptionist is very welcoming and Jerry who is the audiologist is very experienced and makes sure my hearing aids are in good condition. I highly recommend Audika.

A highly efficient, prompt and most professional service carried out in a very relaxed manner and clearly explained at every point. I am most grateful. Thank you.

Following a family holiday I had muffled hearing in my left ear. I popped in to Hidden Hearing hoping to get an appointment within a few days but they got me seen within an hour. The lady on reception was very friendly and was super helpful.

The appointment itself was exceptional. Diane was extremely friendly, taking the time to get to know me and my circumstances. She then sorted the issue with exceptional care, explaining the process as she went through it. She carried out a hearing check as well which was great customer care. I cannot recommend this business enough, especially Diane.

A huge thank you for the care and attention you take. An exceptionally positive customer experience. 10/10.

Seen on time.Very careful and in depth tests with a very good improvisation in my hearing

Did not think it correct for receptionist to be chewing/eating whilst talking to me.

Ran late for the 1500 appointment and had to ask at 1505 how long would it be till I was seen. Seven minutes beyond the appt. time.

Jeremy listened to my concerns of my previous negative experience and ensured I was not only, listened to and addressed but he explained the process and procedure every step of the way.