Audika - Norwich Avis 

Gerry is very caring and professional as well as being very knowledgeable about deafness & hearing loss. He thoroughly checked my ears and hearing. My hearing had gone down slightly in one ear and he fitted a larger dome onto the one hearing aid of the ear where my cartilage had moved. He also adjusted both aids to reduce background noise. 100% excellent care. Thank you.

A thorough and complete check up and adjustments to my hearing aids made it a first class experience

The gentleman arrived checked my ears and said my right ear was completely blocked with wax but I could still hear okay from it and said he couldn’t do the test and walked out

Professional, friendly presentation and at all times, clear, understandable explanation of all processes. Thank you for making my introduction to hearing aids pleasurable.

All the staff are always very polite and cheerful whenever I have an appointment

Great service, very happy 👍

The appointment was on time and the person I saw was professional & informative.
I was happy with my test.

Been going th HH for a number of years. They are very professional, Jerry in Norwich knows his stuff happy give advice without pushing the latest products. Products not cheap but you get what you pay for not forgetting their regular 'health checks' are included with the products.

Got an appointment easily. Diane was very professional. She explained the procedure, did the job and showed me the results. Reasonable cost and much better than having to wait weeks to sort.
I’ll come back again and recommend to friends.

Patient,caring,listens to your queries,solves problems. Couldn't, fault my advisor.

These guys are so exceptional; professional, efficient, speedy and thorough. I would venture to suggest one would struggle to find anybody better.

Excellent service, very thorough, I highly recommend the one in Norwich.

Hearing test carried out efficiently. Clear advice. And it was free - or should I say already paid for in the price of the hearing aids. But they work well enough and they are hidden

I had an appointment at Norwich on Monday afternoon and after the lady had made some adjustments there were problems getting my hearing aids to pair with my Android Phone again and time ran out.

Back home I went on to www oticon global/pairing and followed the instructions for pairing with Android phones.

The result was that my hearing aids paired successfully with my Android phone and all three program options and the volume control now work ok from the App.

I was a bit surprised that I could do something at home that caused problems in the shop

Efficient. polite. reassuring. punctual

Thorough, friendly, informative and knowledgably. Relieved a lovely cup of tea.

I went in for an earwax removal. Diane was brilliant, very simple procedure and great value.

I booked an appointment for ear wax removal with Hidden Hearing and my care was superb. My appointment was with Diane (Ear Care Practitioner) who was extremely polite and attentive throughout the session and made me feel at complete ease. Diane explained the procedure from start to finish and was extremely helping with identifying factors that may have led to problems with my ear wax. Diane demonstrated high levels of professionalism and kindness throughout the appointment. I was also offered a hearing test to rule out any further problems and I was reassured by Diane of the results. At the end of my session, Diane explained the importance of softening ear wax with Olive Oil Spray and provided a product for me to use to prevent further dryness and itchiness. I couldn't have been happier with my care at Hidden Hearing. Thank you Diane!