Audika - Plymouth Avis 

Appointment was on time and an excellent service was carried out lots of advice and time spent carrying out test

Very professional and helpful. Fully explained the procedure. Pleasant and courteous.

Professional and thorough experience with each step of the microsuction procedure carefully explained. Suzanne did a fantastic job.

Jane and Heather were very helpful and friendly

Friendly service and understanding my needs.

A very friendly and professional experience. Good guidance and no pressure.

The lady cleaned my ears out very well thank you.

I think it started to possibly resolve a problem, as regards short term memory loss.

Created another due to product cost.

Friendly, welcoming. The test was comprehensive and Emma was knowledgeable and informative.
However the cost of the hearing aids is exorbitant even when considering the undoubtedly good back up service.

Just had an amazing experience with Suzanne in the Plymouth, Devon branch.
Had a blocked right ear and was distressed from losing the hearing.
Was seen to instantly and had both ears taken care of.
Didn’t just change my day; felt like it changed my life.
Suzanne couldn’t have been more helpful and understanding.

Heather the lady that did my test was very helpful explaining everything in depth not rushing very enjoyable experience.

Excellent communications and personal service. Many thanks to Heather and team.

I booked a hearing appointment with my local Hidden Hearing centre in Plymouth. I attended today and was seen by the shop Manager. She was very well presented, took time to tell me she had worked for the company for 15 years, the last 10 as shop manager. She put me at ease with her composure and experience as well as cleanliness of both the premises and herself. She explained how she would conduct the examination and went into more detail at each part.

This was very reassuring for me.

She even showed me the inside of each ear - one was partially blocked with wax and the other, slightly red as I had been suffeting with slight earache prior to my visit.

I was able to purchsed a small phial of olive oil with a mist pump at right angles, which was easy to use and assist with loosening the wax. It was £6 and I used it straight after leaving.

I was also given a printout of my results and my GP notified re the earache. I have had NHS hearing tests in the past but this one had more aspects of information for me and also to takeaway, as well as seeing inside my own ears - amazing!

100% service,
cleanliness,
explanations and
very professional.

I was even given a fresh cup of tea on arrival by the equally well-presented Receptionist - nice touch on a cold day.

No hard selling which I had at another major High Street chemist where I had a hearing test some 4-5 years ago and I was assured then that I needed hearing aids!?.

I highly recommend Hidden Hearing.

Very welcoming and friendly!
Was offered a lovely cup of coffee on arrival :)
Everything was explained carefully and attentively.
Would 100% recommend. Excellent service!

I was able to get an appointment at short notice and the service was thorough, efficient and well explained

Very good at what they do, I highly recommend them.

Great reception from all staff. Friendly advice on all aspects of the work carried out.

Hidden hearing is a new experience for me, they have recently taken over my previous provider hearbase, I had my first consultation today with Emma Rooms and it was a breath of fresh air. I have suffered from hearing loss all my adult life as a consequence of an infection in my left ear. Nothing was too much trouble for her to explain adjustments needed on my hearing aids. The hearing test was the most comprehensive one I have ever had. Her explanation on new technology was first class.

Lost an earring aid dome in my ear - Quickly seen and dealt with by Heather at the Plymouth branch - Thank you