Audika - Rugby Avis 

Welcoming and easy to understand and good advice

Patient, friendly, professional service

A warm and friendly welcome. A clear explanation of what was going to happen. Great wheel chair access.

Personal service, and understanding from Emma. Patience, and kindness very important to a person with altzheimers. I would definitely recommend Hidden hearing.

Prav was, as usual, friendly, efficient and very professional. The welcome was good, everything happened on time and as expected.

Friendly and very supportive staff; Kerry and Morgana, during setting up an appointment, the process was nicely explained
My appointment was with Hassan Jamil, he was friendly, polite and engaging, he explained what was going to happen step by step, showing pictures and data on his computer. The test was so comprehensive, it's the most thorough hearing test I've had to date. I so value Hassan's advice and recommendations after the test, Hassan is an honest man, so nice to have in this day and age

Very professional

Very professional consultation & very polite throughout.
Very clear explanation

Very efficient and experienced person and explains everything very clearly

Absolutely fabulous service, Emma has 20 years experience and is such a knowledgeable caring person, she listens and gives such great advice.

Went to Hidden Hearing in Rugby recently for ear wax removal, very pleased with treatment, Emma even rearranged an appointment to fit me in the following week as I need a second appointment. Very professional and clean, calm environment. Would definitely recommend and recommend visit when needed.

I visited Hidden Hearing in Rugby to have my ears de-waxed. The staff there are very welcoming, very cheerful and very professional which creates a very comforting environment. My de-waxing was carried out by Emma who explained every stage of the process and successfully removed all the wax from my ears. It usually costs £70 to de-wax both ears but it had been reduced to £50 on the day I was there so that was a bonus.
I highly recommend Hidden Hearing in Rugby.

Great friendly service, everything was clearly explained, very nice clean and modern premises. Would definitely recommend!

Mr Hassan Jamil just been to sort out my wife’s hearing aids.A real gent very professional.Would recommend him

My experience with Hidden Hearing could not have been better. The receptionist was extremely friendly and helpful both on the phone and in person.. The Audiologist made me feel at ease and was very knowledgeable and professional. Would definitely use them again and recommend.

Pram is Very professional, very knowledgeable. given advice given for the way forward. Very friendly staff.

I called the Derby branch at very short notice on the off chance they had a free appointment, after being let down at the very last minute by SpecSavers.
Unfortunately, they didn’t but Theresa was great and within 10 mins called me back and found me an appointment at Rugby. I know that sounds mad, but was perfect as I was that way with work.
I had my appointment with Erma. She was brilliant! Very professional, very thorough and moved her lunch break to see me. Such a great service… above and beyond. Thank you.