Popped in on the off chance to check a problem with my left ear. Absolutely no drama, got seen in between appointments by Ana who explained everything that was going on, including the use of graphics... Voir plus
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Booked an appointment for ear canal imprints. I was seen promptly and in addition to a smooth and clearly explained process, I was recommended a good custom earbud provider. Great staff and perfect... Voir plus
My visit to Audika was an absolute breath of fresh air. From the moment I walked in, Ana made me feel entirely comfortable and at ease. Every step of the evaluation was explained in plain Engl... Voir plus
It would be so much more helpful if the wax removal could be followed by an hearing test. To hsve to attend 2 appointments in a short time is not customer friendly
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Helpful and courteous.
Sue gave me prompt and excellent…
Sue gave me prompt and excellent service- fixed my failed hearing device whilst I waited…..
Thank you
Friendly, knowledgeable staff
Friendly, knowledgeable staff - who offer home visits. Rachel, the Ear Care Practitioner visited both my parents in their Sevenoaks nursing home which was very much appreciated, for both ear waxing and hearing tests. Thank you.
Professionalism with a smile
Friendly, welcoming reception: punctuality of appointment; efficiency and professionalism of consultation.
Great experience
My audiologist Ana was brilliant - she explained everything clearly and put my initial nerves at ease. She listened to my concerns and was thorough in her evaluation and next step recommendations.
Great service
I saw Ana Rodrigues my audiologist for the first time today and she was so helpful and knowledgeable. She put me at ease and explained everything to me. I managed to get more answers seeing her for no fee, compared to an overpriced private audiologist. I totally recommend her service. Thank you Ana.
Excellent service
Excellent service, friendly and knowledgeable staff. Highly recommend!
Professional treatment
Professional treatment, with each step of the process being explained in advance, with numerous opportunities to take a break in the event of any discomfort, of which I experienced none. The need for a follow-up appointment was also carefully explained, with sensible advice for the interim period.
I visited the Sevenoaks branch today…
I visited the Sevenoaks branch today for wax removal and saw Rachel who was fantastic. She explained the procedure, the limited risks associated and after care fully. I wouldn’t hesitate to recommend the Sevenoaks branch and will use it again should I need to. From booking to the appointment itself the communication has been excellent and the staff very polite and friendly
Trustworthy, friendly service
I went to Hidden Hearing on my wife’s recommendation. She’d had a great service from her first visit. My Ear Care Practitioner Rachel Smith was very friendly and helpful. Her explanations were very clear and unambiguous. Finding no wax on inspection, Rachel kindly reverted the consultation to a free check and I was in and out in two minutes.
Such great, honest, friendly service that is virtually impossible to find these days.
Great service👍👍👍
Excellent experience - highly recommend
Rachel and team were excellent. Very friendly and welcoming. Process was easy and clear result before I left.
Great service and on going support
Great service and on going support. Friendly and empathetic staff (Sevenoaks ) - thoroughly recommend
Taking the plunge
I was kept informed of the relevent medical issues, and all possible solutions
Had a hearing test in Sevenoaks with…
Had a hearing test in Sevenoaks with Ana, was very nervous as knew had some loss but she was very helpful!
Very helpful and understanding
Great service
Ana is very knowledgeable, explains things clearly and provides options for way forward - no pushy sales!
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