Aura Retrofit Avis 

They were referred from Leap and did a great job at improving my heating system by servicing the boiler and replacing my radiator valves and thermostat. Arrived on time and cleaned up after themselves.

First annual service for ASHP. Covered by service contract. Engineer was on time ,well equipped and efficient. Very satisfied with Mitsubishi machine which has worked well.

The engineer did not arrive between the specified times we had to phone to be told he would be with us about 4pm when we had a morning appointment it would have been nice to let us know that he was going to be late, as we had to stay in all day

Thank you Aura gas. Re the boiler service, the engineer arrived promptly and everything was fine, neat and tidy at the end.

Really good communication from start to finish. Professional service and very respectful when working in the home. The work was completed to a high standard and no mess or disruption to the home.

I thought Mannie was a very friendly and polite young man. He was efficient at his work and was respectful of my property. It was lovely to see tha Aura Gas employed such an honest and caring employee who takes pride in the work he carries out for the customer. 10/10. Thank you Aura Gas.

As the last two years, arrived within time slot. Polite, clean, tidy and very personable. Follow up calls to check on visit. No complaints.

I'm with this people last 6 years they are provide very good service especially the engineer who came for the recent service very good guy.
Thanks Aura heating

Have had boiler replaced and serviced. Excellent service and been out at the earliest opportunity for any issues and also very informative. Really positive

Staff always friendly and polite, Turned up on time to service my boiler.

Arrived in the given time window. Undertook the boiler service, friendly and polite engineer. Would recommend.

The person turn up at the right time
( I’m so sorry, I forgot his name ), He was very professional , Polite , friendly and knowledgeable .
He had changed my Radiator checked it was up and running and cleaned up any mess that was made .

The engineer arrived at the appointed time, carried out the boiler service without any fuss and appears to have done a good job.

Good service. Very reliable.

Within an hour of getting the ho ahead from the provider I was already booked in. There was an issue with the stopcock so had to be rescheduled as the Water Company needed to turn it off at main on the street. It was fitted in one morning the following week. Nice man. Very thorough. Great job. I was cosy straight away. Prior to this I was living in the dark ages with no hot water or heat in winter. Great job guys!!

Technician arrived on time. He was friendly and professional and knew his stuff.,

My boiler replaced by engineer Gary, and I am extremely pleased with the service. Gary was friendly but also efficient in completing the work. He ensured area was clean and tidy after the installation was finished to be excellent.

The last few months I have had a nightmare with my boiler eventually loosing all heating and hot water. Aura heating was fabulous they done their assessment and fitted my boiler within 3 days I could not praise them enough of how quick and efficient they are. Gary fitted our new boiler and he was brilliant he was polite and respected my property, he also cleaned up all the mess and left the area spotless. Thank you so much Aura heating for sorting this out for us and giving us back the luxury of heating and hot water.

For the last three years, I went through a hell of a nightmare, my old boiler was Breakdown every time in the middle of the cold and winter. It was a tough time for me and my family. after I found Aura they got in touch and arranged for it new boiler to be installed so finally getting over my nightmare. I’m so pleased everything went very smoothly. The engineer who sold the Boiler his name is Gary Steel, was such a wonderful person respectful left the property clean and tidy and did his job professionally. can't thank you enough 🙏