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Auree Jewellery Avis 

2 146
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent customer service and support. I ordered the same coloured gem stone twice by mistake. This was noted by a member of staff who contacted me immediately to rectify my error with minimum fus... Voir plus

Noté 5 sur 5 étoiles

Another five star experience in our long and happy relationship with Auree. I panicked about the colour of the gems received for an important gift, with an impending significant date. Auree rushed me... Voir plus

Noté 5 sur 5 étoiles

An absolutely amazing company! I bought several pieces from the Brooklyn range and love them so much I bought more for gifts. Quality is exceptional and the jewellery is stunning. So happy to have dis... Voir plus

Noté 5 sur 5 étoiles

Amazing company to deal with. Izzy made my whole buying experience very personal. I wanted a specific bracelet engraving and they even delivered to me by next day delivery to ensure I had the item on... Voir plus


À propos de l'entreprise

  1. Bijouterie
  2. aussi dans
  3. Bijoutier
  4. Boutique d'accessoires de mode
  5. Graveur sur bijoux
  6. Joaillier
  7. Vendeur de bijoux en gros

À propos de Auree Jewellery

Écrit par l'entreprise

Founded over a decade ago by Amelia, Auree was born from a simple belief: beautiful jewellery shouldn’t be hidden away for special occasions, it should be part of your everyday story.

All our pieces are made with the highest quality solid Gold, Sterling Silver, Gold Vermeil, and natural gemstones. Made in small workshops all over the world, each piece holds a story. Our jewellery is not for keeping hidden away in a box but to wear, enjoy and love.

At Auree, we’re not just making jewellery—we’re creating the pieces that will accompany your greatest moments, your ordinary days, and everything in between. Because the most beautiful jewellery isn’t the kind you save for someday; it’s the kind you wear today.

You'll find us regularly appearing in Sunday Times Style, Mail on Sunday YOU, ES Magazine, Harper’s Bazaar, InStyle and Grazia. And you know they know.

All orders are beautifully gift wrapped, and offer a variety of delivery options including FREE UK delivery for orders over £75 plus, guarantee next day services too.

To just like your Auree jewellery is not enough for us, we want you to LOVE it. So if you wish you’d chosen something different, we are always happy to exchange or refund (see our returns page for more details).

If you have any queries about our range of jewellery, give us a call, speak to us on Live Chat or send us an email. We're here Monday to Friday 9am to 5.30pm and you'll get a speedy answer during office hours, or the next working morning if you email us in the evening or at a weekend.

Free Five Year Guarantee

We are confident of our quality

We are proud to offer a free five year guarantee for all our customers. We want you to wear your jewellery every day. Our pieces should be the perfect partner; built to deal with the daily grind and travel through life with you. We use premium materials chosen to be beautiful and resilient, to ensure they are made to last. We stand by our quality promise, which is why every piece of Auree Jewellery is guaranteed for five years from the date of purchase. If our design lets you down, the gold vermeil plating needs a little pick-me-up or something completely unexpected happens to your jewellery we will fix or replace it completely free of charge. Even if your jewellery was bought as a gift, or purchased from one of our lovely stockists. We’ve got you covered, no questions asked, and that’s our promise to you. See more details on our FAQ page.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,9

Tous les avis

(2 146)

93 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A rarity in modern times

The customer service provided by this company is exceptional. Buy with confidence in the knowledge that everything will be dealt with promptly and without issue. Buying from AUREE really demonstrates the benefits of purchasing from a small business with a personal touch. Highly recommended.

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Sofia silver necklace

Sofia silver necklace
And Beautiful necklace arrived under 24 hours after I ordered it by standard delivery! Wonderful service from Auree as always. I have bought quite a few pieces from them over the years for my daughters and myself and have always been very happy with the quality of the jewellery and the helpfulness of everyone at Auree.

26 mars 2026
Noté 5 sur 5 étoiles

Unfortunately my bracelet broke but the…

Unfortunately my bracelet broke but the customer service was incredible and I had a new one sent out to me within two days of contacting them! Amazing customer services! Will 100% buy from them again!

25 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

The bracelet was lovely albeit a little…

The bracelet was lovely albeit a little tight on my wife's wrist.

I contacted Auree and they immediately offered to extend it and once they received it they then did the work and the bracelet was back in a few days!

My only comment being it might be a good idea to give size options so that people can choose a longer bracelet in necessary.

18 février 2026
Noté 5 sur 5 étoiles

Lovely jewellery

Lovely jewellery, packaged well and arrived very quickly.

23 février 2026
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Réponse de Auree Jewellery

So pleased you love your Auree Jewellery, we hope to see you back again soon! Best, Auree

Noté 5 sur 5 étoiles

Great jewellery

I love Auree jewellery. It’s great quality and stands up to the test of time.

23 février 2026
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Réponse de Auree Jewellery

Thank you so much for your kind words, really does mean a lot! Best Auree

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, quick response and very helpful.

5 mars 2026
Avis spontané
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Réponse de Auree Jewellery

So glad we were here to help! As a small team that really means a lot. Best, Auree

Noté 3 sur 5 étoiles

Ordering very efficient

Ordering very efficient. But necklace received was much smaller and thinner than shown.

27 janvier 2026
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Réponse de Auree Jewellery

Dear Joan, we are so pleased to be able to help you over email regarding the chain you ordered not being what you expected. The nature of selling online means it can be hard to represent size and scale and so we have three photographs and always offer a 100 days free return. If there is anything further we can do to help, please do not hesitate to get back in touch via email. Best, Auree

Noté 5 sur 5 étoiles

I've bought several items from Auree…

I've bought several items from Auree and have not been disappointed with any of my purchases. Items are beautifully made and customer service is excellent.

29 janvier 2026
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Réponse de Auree Jewellery

Thank you so much for your kind words - as a small team it really means a lot! Besrt Auree x

Noté 5 sur 5 étoiles

Very beautiful ring at a wonderful…

Very beautiful ring at a wonderful price. Prompt deliver and follow up messages. Excellent customer service as always.

23 janvier 2026
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Réponse de Auree Jewellery

So pleased you love your ring! We're always here to help, so I'm glad you had such a wonderful experience. We hope to see you again soon! Best, Auree x

Noté 5 sur 5 étoiles

A great experience!

I am so delighted with the 2 bracelets I bought online. They arrived very quickly, were beautifully packaged & I think they are even more beautiful than I was expecting them to be.
Thank you Auree for such a great online shopping experience!

23 janvier 2026
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Réponse de Auree Jewellery

You are most welcome! We're so pleased you love your bracelets, and as a small team your kind words really do mean the world. Thanks so much and we hope to see you back again soon. Best Auree x

Noté 5 sur 5 étoiles

I am really pleased with my lovely…

Edit added 11th March: the lovely people at Auree have now added an extender and a new larger clasp for me. Their very personal customer service is second to none. Thank you.🙏🏼
…….
I am really pleased with my lovely Topaz bracelet which matches other jewellery I have. It was beautifully packaged and arrived very quickly. My only slight disappointment is that it isn’t a bit longer as I would like to have a little dangly bit of chain after the clasp. The clasp was also very fiddly to do up so I am leaving it on all the time.

21 janvier 2026
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Réponse de Auree Jewellery

Hi Sue, Blue Topaz is one of our favourite stones too! Sorry you're finding the clasp tricky, we can always add an extender or change the clasp if it's causing you too much discomfort. Simply drop us an email at contact@aureejewellery.com for further help. thanks so much, Auree x

Noté 5 sur 5 étoiles

Efficient

Efficient, quick and lovely.

6 janvier 2026
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Réponse de Auree Jewellery

So pleased! Hope to see you again soon! Best, Auree x

Noté 5 sur 5 étoiles

Beautiful necklace

This was my first order from this company and it was very positive. I ordered the Barcelona March Blue Topaz Birthstone Necklace and it’s just lovely with the gold station beaded chain and the blue topaz is clear. The quality is amazing & the shipping was overseas to the USA was prompt.

20 janvier 2026
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Réponse de Auree Jewellery

Thank you so much for your kind words, and we're so pleased you love your necklace - such a great choice! We hope to see you again soon! Best, Auree x

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