Web site was good. Price was good. Delivery was good. 2 sets of windscreen wipers bought. Suppled were different sizes to those stated on web site and order and on original cars. They only just fit... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Required spare part for my car. Aurus was the only place I could locate it and buy it. Placing the order was simple on their secure website and so was payment, as it confirmed payment quickly. Recei... Voir plus
L'entreprise a répondu
Great prompt service from Aurus Australia and a very easy process to order car parts online and at very competitive prices too. Thankyou.
Great service, Fast transaction... Happy to help when and contacted Aus Post for me after my parcel went Via Western Australia... Chased it up quck smart thank you!!!
À propos de l'entreprise
- Magasin de pièces détachées automobiles
- Ventes d'accessoires automobiles
- Fabricant de pièces automobiles
- Marché de pièces automobiles
- Magasin d'accessoires automobiles
- Accessoires pour voitures
Écrit par l'entreprise
AURUS Australia is your trusted online auto parts store, offering high-quality car parts and wiper blades with fast and free delivery across Australia. Our Sydney-based warehouse ensures quick order processing and nationwide shipping. We specialize in OEM and aftermarket auto parts, providing a perfect fit for your vehicle. Whether you're looking for wiper blades, sensors, car keys, or electric or engine components, we offer a wide range of products at competitive prices. Our easy-to-use online store makes finding and ordering the right car parts simple and hassle-free. With secure payments, reliable customer support, and speedy dispatch, we guarantee a smooth shopping experience. No matter where you are in Australia, we deliver fast so you can get your car back on the road.
Coordonnées de contact
169 Port Hacking Rd, 2228, Miranda, Australie
- ace@aurus.com.au
- aurus.com.au
4,6
Excellent
197 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Delivered within said time
11 septembre 2024
Réponse de AURUS Australia
Dear Giulian,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Great service!!!! Fast delivery
Quick delivery and product as describe and corrected our fault, thank you 😊
17 septembre 2024
Réponse de AURUS Australia
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Good product
8 septembre 2024
Réponse de AURUS Australia
Dear Travis,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Réponse de AURUS Australia
Dear Dmitry,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Wrong part turned up
29 août 2024
Réponse de AURUS Australia
Dear Dean,
Thank you for your feedback, and we sincerely apologize for the inconvenience caused.
It seems that the wrong part was delivered, and we understand how frustrating that must be. Please reach out to us with your order details and the part you received, and we will promptly assist in arranging the correct replacement or providing further options.
We appreciate your patience and look forward to resolving this issue for you.
Best regards,
AURUS Australia
Customer Support Team
Delivery driver didn't make good…
AURUS WAS excellent appy with the package and packed well, Arramax delivery was my only issue in my area. Eventually got package. Other than that great company. Thanku 👍👍👍👍👍😁
25 août 2024
Réponse de AURUS Australia
Dear Andrew De Jong,
Thank you for sharing your feedback about the delivery service. We sincerely apologize for any inconvenience you encountered with the delivery of your order.
We understand how frustrating this situation must have been. In future cases like this, please feel free to contact us directly so we can assist in resolving delivery issues promptly by coordinating with the courier service.
While we strive to ensure a smooth delivery process, we unfortunately do not control the specific delivery points or practices of the courier service. This aspect is outside of our direct business operations, and your concerns seem more related to the delivery company itself. However, we will communicate your feedback to the courier to help improve their services.
We truly value your understanding and hope this experience does not negatively impact your overall impression of our store and service.
Best regards,
AURUS Australia
Customer Support Team
Second time purchaser
Second time purchaser, different car. Product works, good price, super-fast shipping.
13 août 2024
Réponse de AURUS Australia
Dear Marten,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Réponse de AURUS Australia
Dear Bryan,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Réponse de AURUS Australia
Dear Stephen,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
The part was the right part
The part was the right part. It only took a couple of days to arrive. Including postage, it cost a lot less than buying at Repco etc.
28 juillet 2024
Réponse de AURUS Australia
Dear Richard,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Réponse de AURUS Australia
Dear Paco,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
5 star customer service
Olga’s customer service was so incredibly efficient and helpful. She went above and beyond.
24 juillet 2024
Réponse de AURUS Australia
Dear Donna,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Helpfull when not deliverd
10 juillet 2024
Réponse de AURUS Australia
Dear Garry,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Arrived on time and what I had ordered
5 juillet 2024
Réponse de AURUS Australia
Dear Rob,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Réponse de AURUS Australia
Dear Harrison Vorwerk,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Réponse de AURUS Australia
Dear Andor,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Great past experience
Have used Aurus wiper blades on my previous car & was very happy with them.
9 juillet 2024
Réponse de AURUS Australia
Dear Allen,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Great quality and great price
Great quality and great price. There work well and are a great fit.
7 juillet 2024
Réponse de AURUS Australia
Dear Joseph,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Réponse de AURUS Australia
Dear Tony,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
The item/part supplied was incorrect
The item/part supplied was incorrect. Item returned and full credit received all thanks to Olga. Great customer service.
28 juin 2024
Réponse de AURUS Australia
Dear Chris
Thank you for your feedback! We are glad that you had a positive impression of working with us; we are always ready to resolve any problems that arise.
Best regards,
AURUS Australia Team
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