Australian goods from an Australian company??? Here's an extract from their email to me: To process a refund, the item must be returned to our warehouse. Please return the item to the follow... Voir plus
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*WARNING* DO NOT PURCHASE ANYTHING FROM THIS WEBSITE! I wouldn't go as far to say its a scam but what they are doing is showing a range of top quality looking products on their website and making ch... Voir plus
So, the hiking shoes; very solid grip, no question there. Just a tiny bit snug with my thick socks, which is on me for not sizing up. Still super comfortable once I got walking. Love how secure the so... Voir plus
RETURN POLICY NOT HONOURED First time use of company and ordered a black zippered cardigan with pockets. On arrival found pockets sealed and followed returns policy instructions re sending photos.... Voir plus
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RETURN POLICY NOT HONOURED First…
RETURN POLICY NOT HONOURED First time use of company and ordered a black zippered cardigan with pockets. On arrival found pockets sealed and followed returns policy instructions re sending photos. Even though say can return for any reason, company does not honour. Constant reply was thay the item eas OK. Sad as was for a present
26 décembre 2025
Avis spontané
Réponse de Aussietactix
We’re sorry to hear about your experience and understand how disappointing this must have been, especially since the item was intended as a gift.
We’d like to clarify that some garments are designed with stitched or sealed pockets to help maintain shape during shipping and storage. These pockets are typically intended to be carefully opened by the customer before use. That said, we understand this may not have been expected.
Our return policy does allow returns under certain conditions, and we review all requests individually based on the product state and provided information. We never aim to leave a customer feeling ignored or dismissed.
If you feel your case was not reviewed correctly, please contact us again at info@aussietactix.com with your order number so we can take another look and see whether a solution is possible.
We appreciate your feedback and the opportunity to address this.
Ive waited 4 weeks for a top i ordered…
Ive waited 4 weeks for a top i ordered my son for Christmas it finally arrives and looks nothing like the online photograph.
Their website says free returns if all the original tags are on top - it has none! And please use the convient free returns label in bag again there isn't one!
All reasons for them to make it as difficult as possible to get a refund!
Worst company ever and I've completely wasted my money
Further to this as they have now repiled i had already contacted them before this reply i contacted them many times and they have refused a refund as apparently they dont give refunds 'for changes of mind' which isn't stated clearly on the website before you order so please dont waste your money like I did because if you dont like the item when it eventually arrives or it doesn't fit they will NOT refund you or agree to a return.
29 décembre 2025
Avis spontané
Réponse de Aussietactix
We’re very sorry to hear about your experience and understand how disappointing this must have been — especially as the item was intended as a Christmas gift for your son.
We want to clarify that some items are shipped without individual hang tags depending on the manufacturer, and return labels are not always included in the parcel, as returns are processed by contacting our support team first. That said, we understand how this could cause confusion and frustration.
Our product images are intended to represent the item accurately, but variations in lighting, fit, or fabric appearance can occur. We never aim to mislead customers or make the return process difficult.
If you haven’t already, please contact us directly at info@aussietactix.com with your order number and photos so we can review your case properly and see what solution may still be possible.
We appreciate your feedback and the opportunity to address this.
Was not the product l thought l was…
Was not the product l thought l was getting. It looked very cheap and cost over $70 now finding same lines on other websites for $10. They refused a refund as they said the product was as stated. Though website said a refund can be offered 14days after arriving
24 décembre 2025
Avis spontané
Réponse de Aussietactix
We’re sorry to hear that the product didn’t meet your expectations and that you’re disappointed with your purchase.
Pricing differences between retailers can occur due to variations in sourcing, quality control, shipping, and customer support. That said, we understand how frustrating it is to feel that an item wasn’t worth the price paid.
Our 14-day return policy applies under the conditions outlined on our website, and all refund requests are reviewed based on those criteria. If your request was declined, it means the item was considered to match the product description at the time of review.
However, we’re always open to re-examining cases if you believe something was misunderstood. Please contact us at info@aussietactix.com with your order number so we can take another look and see whether a solution is possible.
We appreciate your feedback and the opportunity to address your concerns.
The item I ordered was a bell for…
The item I ordered was a bell (Witch Bell) for outdoor use, when it arrived it was low quality. Nothing like the description. The bell hardly makes a noise & the whole thing is very light weight....not the brass it said...more like plastic painted to look like brass. Ripped off for $80 STAY AWAY FROM THIS SITE.
27 décembre 2025
Avis spontané
Réponse de Aussietactix
We’re sorry to hear that the item did not meet your expectations and understand how disappointing this must have been.
We want to clarify that the Witch Bell is described as a decorative outdoor item, and material details are listed in the product description. That said, if the product you received does not match the description shown at the time of purchase — particularly regarding material or sound — we take that seriously.
We never intend for customers to feel misled or “ripped off,” and we’re always open to reviewing cases where expectations weren’t met.
Please contact us at info@aussietactix.com with your order number and photos or a short video of the item so we can review this properly and see what solution may be possible.
We appreciate your feedback and the opportunity to address your concern.
Aussie tactix is a scam
Aussie tactix is a scam. I bought some wet weather gear which never arrived. They have it on system that it was delivered but it wasnt. They apparently used Amarex to deliver parcel but there is no way of contacting Amarex to find out where it is. I've requested a refund as I have not recieved said package but thye refuse. It's been well over a month now and it looks like I'll be losing out on $150. screw Aussie Tacitix, stay well away from them.
18 décembre 2025
Avis spontané
Réponse de Aussietactix
We’re sorry to hear about your experience and understand how frustrating it is when an order doesn’t arrive as expected.
We want to be clear that we are not a scam, and we do not intentionally withhold refunds. Once a parcel is marked as delivered by the shipping partner, it is recorded in our system based on the courier’s confirmation. That said, we understand that delivery discrepancies can occur, and we never want a customer to feel stuck or dismissed.
If your order was marked as delivered but not received, this needs to be reviewed properly. Please contact us directly at info@aussietactix.com with your order number so we can recheck the tracking details, liaise where possible, and determine what resolution may still be available.
We appreciate you bringing this to our attention and the opportunity to review your case.
Inferior product - smaller size than advertised
The size of the Medium denim dress was 88cm not 100cm as advertised on their website. Quality and look of the dress was inferior to the picture too. Company would not give me a full refund. Offered 2/3. Would not pay for the return! This company is in China not Australia as you may think by the name.
Their reply just reinforces their rip off approach. A dress said to be 100cm at the bust, measures 12cm less..that is not an accurate or fair representation. And then not take responsibility by excusing it or paying for the return postage is unfair consumer practice. I suggest no one trust this enterprise.
15 décembre 2025
Avis spontané
Réponse de Aussietactix
We’re sorry to hear that the dress did not meet your expectations and understand your frustration regarding the sizing and quality.
Our size charts are provided as a guide, and while we aim for accuracy, minor variations can occur due to manufacturing tolerances. That said, we take sizing discrepancies seriously and review such cases carefully when they’re brought to our attention.
Regarding refunds, partial refunds are sometimes offered as an alternative solution when an item is considered to match the product description overall or when return shipping is declined. Return shipping costs are outlined in our policy and depend on the circumstances of the return.
We also want to clarify that while some of our products are manufactured internationally, we operate as a legitimate business and strive to be transparent about our products and policies.
If you’d like us to review your case again, please contact us at info@aussietactix.com with your order number and details, and we’ll be happy to take another look.
We appreciate your feedback and the opportunity to address your concerns.
🚨 SCAM ALERT
AVOID DISAPPOINTMENT.
DO NOT PURCHASE FROM THIS COMPANY. PRODUCTS ARE NOT AS DESCRIBED!!
4 décembre 2025
Avis spontané
Réponse de Aussietactix
We’re sorry to hear that you feel this way. We want to clarify that we are not a scam and aim to describe our products as accurately as possible.
If you experienced an issue with your order, we’d like the opportunity to review it and see whether a solution is possible. Please contact us at info@aussietactix.com with your order number.
We appreciate the chance to address your concern.
Do not buy from this company
Did not receive what I thought I was purchasing. Very misleading advertising of what the product is, buyer beware.
9 décembre 2025
Avis spontané
Réponse de Aussietactix
We’re sorry to hear that the product didn’t meet your expectations and understand why this felt misleading.
We aim to describe our products as clearly as possible, but we recognise that expectations can differ. If you believe the item you received does not match the description shown at the time of purchase, please contact us at info@aussietactix.com with your order number so we can review your case and see whether a resolution may be possible.
We appreciate your feedback and the opportunity to address your concern.
I’d rate 0 stars if I could
I’d rate 0 stars if I could. I’m someone who would sweep anything under the rug or blame myself for ordering the wrong thing. But I bought a Jack Daniels whiskey advent calendar for my partner for Christmas and read it thoroughly. Originally marked for $240AUD and it was for sale for $80. Mini whiskey you’d think? No! I received almost 3 weeks later a plastic wrapped tray in box of shrunken plastic, barely legible miniature images of whiskey. Why would anyone pay $240 for that unless you were trying to scam them? Being told now that I’m in the wrong and it clearly stated the exact product, but has since been removed from the website, and on top of that cannot be refunded due to the fact 2 doors of the advent were opened, because isn’t that what you’d do with an advent calendar?
19 décembre 2025
Avis spontané
Réponse de Aussietactix
We’re genuinely sorry to hear how disappointed you are with this experience, especially as the item was purchased as a Christmas gift. We understand why this felt upsetting and frustrating.
We want to clarify that the whiskey advent calendar is sold as a novelty item, containing decorative miniature replicas, not real whisky. This information was included in the product description at the time of purchase, and images were intended to represent the theme rather than liquid contents. That said, we acknowledge that this distinction may not have been as clear as it should have been.
Regarding returns, our policy does not allow refunds on items that have been opened or used, including advent calendars once doors are opened, as they are considered partially used products. We understand that opening doors is the intended use of an advent calendar, and we appreciate you sharing how this policy felt unreasonable in practice.
We regret that this experience left you feeling misled and dissatisfied. If you would like your case reviewed again, you’re welcome to contact us at info@aussietactix.com with your order number and previous correspondence so we can reassess the matter.
We appreciate you taking the time to share your feedback — it helps us identify where we need to improve.
Were do you report this company that is…
Were do you report this company that is scamming people , using a Aussie name deceiving people and sending cheap crap. Yes you are scamming people I have contacted you people. The shoes were not what was advertised, read other reviews I’m not only 1 . I’m still looking in to reporting you
20 décembre 2025
Avis spontané
Réponse de Aussietactix
We’re sorry to hear that you feel this way and understand how frustrating your experience has been.
We want to be clear that we are not scamming customers and do not intentionally mislead anyone. While we trade under an Australian-facing brand, we operate as an international online business, which is outlined in our policies. That said, we recognise that expectations may not always align, and we take feedback like this seriously.
If you believe there has been an issue with your order — whether it’s product quality, delivery, or a refund request — we genuinely want the opportunity to review your case and find a fair solution.
Please contact us directly at info@aussietactix.com with your order number and details of your concern so our team can look into it properly and assist you.
We appreciate you raising this and the chance to resolve the matter.
This should be a zero rating
This should be a zero rating. I ordered the perfume advent calendar and received plastic cutouts that were not even printed properly. They came with a length of string to hang on the Christmas tree. Due on 2nd December, after many emails it arrived on the 17th. I have complained to them and as a ‘gesture of goodwill’ have offered a 20% discount on my next purchase. They are delusional if they think I would buy ANYTHING from them again! I have asked for a photo of the advertisement stating the calendar had cutouts only. I paid $89.95 for their crap 😡
17 décembre 2025
Avis spontané
Réponse de Aussietactix
We’re sorry to hear how disappointed you are with your experience and understand why this was frustrating, especially given the price paid and the delayed delivery.
We want to clarify that the perfume advent calendar is sold as a novelty advent calendar, containing decorative miniature cut-outs, not liquid perfumes. This information was included in the product description at the time of purchase, and images were intended to represent the theme and design rather than functional fragrance products. That said, we acknowledge that this may not have been as clear as it should have been.
We also regret the delivery delay and the frustration caused by the timing, particularly during the Christmas period. While goodwill offers are sometimes provided as an alternative resolution, we understand that this was not satisfactory in your situation.
If you would like your case reviewed again, please contact us directly at info@aussietactix.com with your order number and previous correspondence so we can reassess the matter.
We appreciate your feedback and the opportunity to address your concerns.
Do not purchase from this company
Do not purchase from this company, they are very clearing a fake account made out of china. They are selling fake products and will not give you the time of day. I have taken this to current affair.
12 décembre 2025
Avis spontané
Réponse de Aussietactix
We’re sorry to hear about your experience and understand how upsetting this situation has been.
We want to be clear that we are not a fake account, and we do not sell counterfeit products. While some of our products are manufactured and shipped internationally, we operate as a legitimate business and aim to be transparent about our offerings and policies.
We also take all customer concerns seriously and respond to them in line with our support process. If you feel your case was not handled correctly or would like it reviewed again, please contact us directly at info@aussietactix.com with your order number so we can look into this properly.
We appreciate your feedback and the opportunity to address your concerns.
Absolutely disgusting customer service
Absolutely disgusting customer service. Got sent a used item. They won’t refund with return. Day light robbery charging $129 sale on item to $89 when the product costs $12 to purchase.
You have been reported for negligence and false advertising
19 décembre 2025
Avis spontané
Réponse de Aussietactix
We’re very sorry to hear about your experience and understand why this situation has caused such frustration.
We want to be clear that we do not intentionally send used items, and any report of this nature is taken seriously. If an item arrived in a condition that appeared used or not as expected, that is something we would want to review immediately.
Pricing reflects more than just manufacturing cost and includes sourcing, logistics, platform fees, customer support, and operational expenses. That said, we understand how disappointing it feels when the perceived value doesn’t align with expectations.
Refunds and returns are handled in line with our stated policy, but we never want a customer to feel dismissed or treated unfairly. If you haven’t already, please contact us directly at info@aussietactix.com with your order number and photos of the item received so we can properly review your case and determine whether a resolution is possible.
We appreciate you raising your concerns and the opportunity to address them.
Fake tracking codes and overall scam
They charged me for an item, told me it was on the way and sent a tracking code. After a week I checked the tracking and it didn't work. I emailed them and got 2 auto-reply messages saying they'd get back to me but I never heard. Two weeks later I emailed again and got the same response. On my third email attempt they finally replied saying the item was sold out and they have issued a refund. Seems that they're taking people's money and faking the shipping details until they complain enough to get a refund.
27 novembre 2025
Avis spontané
Réponse de Aussietactix
We’re sorry to hear about your experience and understand why this situation felt confusing and frustrating.
We want to clarify that we do not issue fake tracking codes or intentionally mislead customers. When an order is prepared for shipment, a tracking number can be generated before the courier performs its first scan. Until that scan occurs, tracking may appear inactive or unavailable.
In this case, once it became clear that the item was no longer available, a refund was issued rather than leaving the order unresolved. We regret the delay in communication and understand how the lack of timely updates contributed to your frustration.
We never intend to take payment without fulfilling or refunding an order, and we apologise for the inconvenience caused by the handling of this situation.
If you have any further questions regarding your refund or order status, please contact us directly at info@aussietactix.com so we can assist further.
We appreciate your feedback and the opportunity to address your concerns.
Do not deal with this company
Do not deal with this company. Got product that was inferior and didn’t match what was advertised- they refuse to refund me and just shut me down - $65 wasted.
19 décembre 2025
Avis spontané
Réponse de Aussietactix
We’re sorry to hear that you’re unhappy with your purchase and understand how disappointing this must have been.
We want to clarify that refund requests are assessed in line with our stated return policy. If a refund was declined, it means the item was reviewed against the product description and policy criteria. That said, we never want a customer to feel dismissed.
If you believe the product you received does not match the description shown at the time of purchase, please contact us at info@aussietactix.com with your order number and photos so we can review your case and see whether a resolution may be possible.
We appreciate your feedback and the opportunity to address your concern.
Do not buy from here
Do not buy from here , it’s not Australian and they are scammers , misinformation!! Got scammed big time and they don’t refund! Brought a jack Daniel’s advent calendar, you do not get any alcohole , it is stupid mini plastic decorations, the size of 1cm , paid $70 … check out there reply!!! Bullshit yous are total scammers , I emailed yous to return item as I was scammed, it says 30 day refunds , the reply was oh we don’t do refunds sorry your unhappy with product 🤬🤬🤬🤬🤬
17 décembre 2025
Avis spontané
Réponse de Aussietactix
We’re sorry to hear that you’re disappointed with your purchase and understand how frustrating this experience must have been.
We want to clarify that we are not scammers, and the Jack Daniel’s advent calendar is sold as a novelty advent calendar, containing decorative miniature replicas, not alcohol. This is outlined in the product description, and images are intended to represent the theme and design rather than the inclusion of liquid products.
While we operate under an Australian brand, some products are manufactured and shipped through international partners, which does not change our intention to trade legitimately or transparently.
If you believe the product you received does not match the description shown at the time of purchase, please contact us directly at info@aussietactix.com with your order number so we can review your case and determine whether a resolution may be possible.
We appreciate your feedback and the opportunity to address your concerns.
what an absolute scam..i bought 4…
what an absolute scam..i bought 4 fragrance events calendars which said you can choose a different smell every day from your favorite fragrances. after the reviews i rang my bank and told them it was a scam i got my money back !!!!! i got the items which were tiny pictures of the perfumes .....they are going in the bin !!!!!!!!! this company is based in Belgium apparently. thieving bastards !!!!
19 décembre 2025
Avis spontané
Réponse de Aussietactix
We’re sorry to hear how upset you are about your experience and understand why this felt extremely frustrating.
We want to clarify that the fragrance advent calendars are sold as novelty items, featuring decorative representations, not liquid or scented perfumes. This is stated in the product description, and the wording is intended to describe the theme rather than the inclusion of functional fragrance products. That said, we acknowledge that this may not have been clear enough and that expectations were not met.
We also want to be clear that we are a legitimate business, operating internationally, and we do not engage in theft or fraudulent activity. Refunds and chargebacks are handled through payment providers in line with their processes.
We regret that this experience led to such dissatisfaction and appreciate the feedback, as it highlights where clearer communication is needed. If you have any outstanding questions regarding your order or refund status, you’re welcome to contact us directly at info@aussietactix.com.
We appreciate the opportunity to address your concerns.
This company is a scam do not buy from…
This company is a scam do not buy from them stay clear!!!
17 décembre 2025
Avis spontané
Réponse de Aussietactix
We’re sorry to hear that you feel this way. We want to clarify that we are not a scam and operate as a legitimate business.
If you experienced an issue with an order, we’d like the opportunity to review it and see whether a solution is possible. Please contact us at info@aussietactix.com with your order number.
We appreciate the chance to address your concern.
RIP off!!
Seriously, you will get the goods a lot cheaper, quicker and better quality if you go to your local $2 shop!
Almost 8 weeks ago, I emailed directly as the response to this review invited me to do. I’m not surprised at all that I have not received a reply.
18 décembre 2025
Avis spontané
Réponse de Aussietactix
We’re sorry to hear that you’re disappointed with your purchase and understand your frustration regarding perceived value and quality.
Pricing can vary based on sourcing, logistics, and product design, but we never want a customer to feel unhappy with their experience. If you believe the item you received does not match the product description shown at the time of purchase, please contact us at info@aussietactix.com with your order number so we can review your case.
We appreciate your feedback and the opportunity to address your concern.
It's absolutely scam
It's absolutely scam. Just a joke. I requested refund, but received rejection. Items does not look luxury its absolutely a joke. Wast of money. I do not recommend buying from that shop. Has anyone complained to consumer guarantees agency's?
3 décembre 2025
Avis spontané
Réponse de Aussietactix
We’re sorry to hear that you’re unhappy with your purchase and understand your frustration.
We want to be clear that we are not a scam, and we do not intentionally mislead customers. Product appearance and perceived “luxury” can be subjective, and all items are reviewed against the descriptions provided on our website when refund requests are assessed.
Refunds are offered in line with our stated return policy, and if a request was declined, it means the item was considered to match the product description under those terms. That said, we never want a customer to feel ignored or treated unfairly.
If you believe your case was misunderstood or would like it reviewed again, please contact us directly at info@aussietactix.com with your order number so we can reassess the situation.
We appreciate your feedback and the opportunity to address your concerns.
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