Austin's Funeral Service Avis 1 940

Everyone was so pleasant and helpful. Made my mum's funeral so special.
Thank you so much.

Kelly and Veronica at the Welwyn office were kind and considerate, but also knowledgeable and efficient when helping us to plan the funeral. Then on the day of the funeral Simon and his team made all our plans happen just perfectly.
I would highly recommend Austins as a result of this experience.

I was very happy with the service I received from Austins. Right from the moment we went to see Kellie at the Welwyn office through to the service itself everyone we had contact with was caring and helpful. They made a difficult time very much easier. I would have no hesitation in using them again or advising others to do so

I would like to thank everyone one, from the people I met at first contact (Sharon & Claire ) to the staff members and Nikki at the crematorium for the professional approach to what was a difficult and challenging experience for all the family and friends who attended. It was always going to be a difficult time.

Thank you all once again for your professionalism.

Regards
Cyril Vaughan

They were very helpful, kind and Patient we dealt with Sharon who was exceptional and made a very sad time less stressful. She answered all our questions
nothing was too much bother.

On the day of the funeral the staff again were kind and
patient

From collecting my fathers body to organising and supporting us on the final day of the funeral the whole process was carried out with excellent professionalism and sincerity. Julie in the Ware office was very helpful and sympathetic regarding planning the whole service with the inclusion of the celebrant

I was happy with the service from the beginning to the end of a very trying time of my life

The service we received from the staff at the Buntingford office and the team on the day was very professional while being compassionate and personable. They were always happy to help and nothing was too much trouble. The company treated my father with great respect and we were kept informed at all times. Lisa was always kind and considerate towards us and very helpful with regards to all aspects of the funeral and our wellbeing. We would definitely recommend Austin’s to anyone in need of their services.

Treated with sympathy and respect and very helpful from the beginning to the church service and crematorium. Thank you.

From start to end the staff took the stress out of the situation

The assistants were very helpful and caring

Hayley at the Letchworth branch was so supportive and empathetic,nothing was too much bother for her.
Sam who looked after us on the day was lovely.Never rushing us and very respectful.
Everything went smoothly and was the best it could be.

This was a very stress free experience and I appreciate the brilliant communication I received from the service

I would like to express my deepest thanks and gratitude for making my mum's funeral a truly moving day. Your staff were so very respectful and sincere in their conduct. Simon Drane was excellent-please extend my thanks to him.

I would also be grateful if you could thank other members of your staff who were so kind and thoughtful to my family and me over the last 6 weeks. June Bramble at your WGC branch was always our first point of contact and was always so thoughtful and gracious in all our proceedings.

Finally, if you could pass on our warmest to Nicola Martin-Davis for being perhaps the most inspirational, amusing, down to earth and coolest ministers we have ever met!

Thank you all ever so much. You are truly wondrous people

From the office to the hearse team and the crematorium, friendly professional and caring team. Made a difficult day much easier, so many thanks to all of them !

From start to finish mum had the best send off Tina, Zoe and Gary and team made it extra special with personal touches
Definitely recommend

Superb service from the start!
I was very impressed with how easy it was to organise with the help of the staff.
Special thanks to David at the Crematorium.

Very friendly, empathetic and professional funeral service in all aspects and tailored to meet all of your requirement's. Staff are extremely friendly and welcoming and make you feel at ease at every step of the funeral process.