Finding a mechanical business to carry out a logbook service on my Holden was super easy using AutoGuru's web suite. Being able to compare several businesses without ringing all over the place, talki... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Awesome service. Auto Guru did the leg work, and I only had to wait for the quotes. Didn't know this service existed. How convenient. I will certainly recommend it to others. Thanks, team.
L'entreprise a répondu
We had so many issues with the AC in my daughters car. Tried one mechanic (won't name) they just couldn't get the job done properly, so found auto guru and the mechanic (CGS Automotive Group) that cam... Voir plus
L'entreprise a répondu
The communication from the team members from first contact has been exceptional. The service has been excellent. I've tried to organise a windscreen and, it's been challenging to say the least.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
What drives us? Simple. It’s our burning desire to make automotive services fairer, easier and more transparent for motorists and mechanics alike. That, and the office coffee machine. But mostly, it’s the burning desire part.
Coordonnées de contact
Gold Coast, Australie
- contactus@autoguru.com.au
- autoguru.com.au
4,7
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great quote price and quick to book in
Great quote price and quick to book in. Some info did not get passed over to the service but it all worked out in the end.
31 mars 2026
Avis spontané
Réponse de AutoGuru
Thanks for giving AutoGuru a go Sarah. We’re here to make your mechanic experience stress-free, feel free to reach out to our team if we can help!
Réponse de AutoGuru
Easy as 123 - just how we planned it Maria 🙌
I did not get any AutoGuru Happy Days discount
I did not get any discount, although I had accepted the Happy Days offer and mentioned it at the time of payment.
The above aside, the car is not cleaned inside nor is it washed from outside. Previously, both the above things were done at Mt Ommaney mycar store whenever I got the cars serviced there.
26 mars 2026
Avis spontané
Réponse de AutoGuru
Hey Kamal, it sounds like a pretty disappointing experience - missing out on the discount and getting your car back without that fresh, clean feel isn't what we want for our customers!
We’d love to get this sorted and look into why the discount wasn't applied, but we're having a bit of trouble finding your booking details under this name. Please get in touch with our team so we can see how we can make this right!
It what easy to book with them
23 mars 2026
Avis spontané
Réponse de AutoGuru
We appreciate the kind words, happy driving Georgina!
It is easy to book
It is easy to book and info provided was sufficient for booking.
23 mars 2026
Avis spontané
Réponse de AutoGuru
Thanks for the love Chris, we’re always here to help!
Réponse de AutoGuru
Convenience made simple, thanks for noticing Michelle!
Autoguru is very easy to navigate
Autoguru is very easy to navigate, easy to get a quote, to book in, protects your identity for security taking the stress away! A1 Service 👌🏾
3 mars 2026
Avis spontané
Réponse de AutoGuru
Simple, smooth, sorted – glad we could deliver, Michaela!
AutoGuru is a great concept and very…
AutoGuru is a great concept and very easy to search/match service providers how the execution is a little hit and miss with selecting available dates/times and then the service provider reschedules/cancels the appointment. This happened twice however "Mark" from AutoGuru called me personally and managed to find me an alternative car service last minute.
6 mars 2026
Avis spontané
Réponse de AutoGuru
Thanks for giving AutoGuru a go Annalisa, and we’re glad Mark was able to help. We appreciate you booking through AutoGuru!
Finding a mechanical business to carry out a logbook service and replace tyres with ease.…
Finding a mechanical business to carry out a logbook service on my Holden was super easy using AutoGuru's web suite. Being able to compare several businesses without ringing all over the place, talking with different people and waiting for return calls with different quotes made this web suite a dream.
What's more, everything that AutoGuru claimed was spot on. Thank you, AutoGuru.
8 mars 2026
Avis spontané
Réponse de AutoGuru
Prompt, convenient, and simple… we’ll take that win! 🚀Thanks Peter!
AutoGuru was great
AutoGuru was great. I obtained my quote, prepaid. The mechanic confirmed, showed up on time. It was a seamless transaction. I would definitely recommend using AutoGuru.
5 mars 2026
Avis spontané
Réponse de AutoGuru
Happy to hear booking was simple Timothy — we’re here to make your mobile mechanic experience stress-free!
Réponse de AutoGuru
Awesome to hear, Karla. Thanks for booking with us!
Clarity
proficient & easy to navigate. However, no quote given or confirmation of customer pick up and drop off.
20 février 2026
Avis spontané
Réponse de AutoGuru
We appreciate you booking through AutoGuru. Please contact us to investigate your booking. Thank you
Freezing AC 👍🏼
We had so many issues with the AC in my daughters car. Tried one mechanic (won't name) they just couldn't get the job done properly, so found auto guru and the mechanic (CGS Automotive Group) that came out was awesome, He knew exactly what he was doing, did have to wait a couple of weeks whilst he sourced a part from over east but it was worth the wait. My daughter now has freezing AC for our HOT Perth Summers. I would 100% recommend.
9 février 2026
Avis spontané
Réponse de AutoGuru
Awesome to hear, thanks for booking with us!
Good booking system
Haven't had the mechanic come out and service my car yet, but the booking process was seamless.
3 février 2026
Avis spontané
Réponse de AutoGuru
Cheers for the great feedback
Data Harvesting
On the first page, they ask for your suburb. They then harvest all your information and then after taking your information, they then inform you they have no mechanics near you.
29 janvier 2026
Avis spontané
Réponse de AutoGuru
Hi Gareth, thanks for using the website and providing your feedback. Like all website providing a service, there is information required in order to provide the service. As we have workshops all over Australia, we do ask you for your suburb so we can display mechanics near you. If you make a booking, we also ask for your personal details in order to send you the booking information. If you would like us to remove your details please send us an email and we will help you, contactus@autoguru.com.au - Thanks, The AutoGuru Team.
So easy use and support customer easy…
So easy use and support customer easy find out location services car
21 janvier 2026
Avis spontané
Réponse de AutoGuru
We’re so glad your AutoGuru booking was a breeze, happy driving!
Staff were very helpful even though it…
Staff were very helpful even though it took time
13 janvier 2026
Avis spontané
Réponse de AutoGuru
Glad we could make it easy and friendly for you!
So easy to book online.
11 janvier 2026
Avis spontané
Réponse de AutoGuru
Awesome to hear, thanks for booking with us!
Great and easy to use
Great and easy to use. Just disappointed with belt options only had timing chain/belt to select wouldn't let me select fan belt other than that good.
2 janvier 2026
Avis spontané
Réponse de AutoGuru
Cheers for the great feedback Tony.
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