I had a very great experience with auto hauls the broker was phenomenal he was very understanding. Very patient found a very best deal for me possible I was stuck on the road trip coming back home and... Voir plus
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I signed up to ship my vehicle with Jazz, and she was great! She worked hard to get me the price that was promised and communicated well. Most of this industry will try to increase the fee after contr... Voir plus
They were able to get our vehicle towed quickly and efficiently. Communication was on point and was able to inform us about when it will be picked up and delivery was done with no issues. In case of... Voir plus
If I could give less than I one star I would. I was quoted a price verbally and in writing and then that price was included in the contract. The fine print in the contract said price could changed... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Auto Haul Direct provides reliable vehicle transport services across the USA. Whether you need state-to-state car shipping, cross-country car shipping, or door-to-door auto transport, our team helps make the process simple from quote to delivery. Whether you are relocating, buying a car online, sending a vehicle to family, or planning cross-country car shipping, we help coordinate transport based on your route, timing, and vehicle type.
Coordonnées de contact
Etats-Unis
- autohauldirect.com
4,2
Bien
29 avis
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A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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We were not informed that they were a broker and price changed later. Scheduling kept changing along with different carrier companies. However, the final carrier was amazing to work with!
2 juillet 2026
They are good people that do good business
They are good people do good business nice cars they pay on time
14 juin 2026
Avis spontané
Jazz williams was easy to work with and…
Jazz williams was easy to work with and very professional. Good service
2 juillet 2026
My car was delivered in the appropriate…
My car was delivered in the appropriate time frame that was told to me and I got pictures of pickup and when delivered both of the dispatch and driver stayed in contact with me. This company is a reputable company. I would use again if needed to.
3 juillet 2026
Avis spontané
Réponse de Autohauldirect
Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that your vehicle was delivered within the promised timeframe and that both our dispatcher and driver kept you informed throughout the entire process.
Providing a reliable service and clear communication is our top priority, and we're glad we were able to meet your expectations. It was a pleasure assisting you with your shipment, and we truly appreciate your trust in our team. We look forward to assisting you again in the future !!
If I could give less than I one star I…
If I could give less than I one star I would. I was quoted a price verbally and in writing and then that price was included in the contract. The fine print in the contract said price could changed due to weather, etc. The autohauldirect representative verbally promised the price would not change. 24 hours later he called me and told me price would be 3x what he quoted. After 100+ text messages back and forth I Mmanaged to get the price to 2x what I was originally quoted. When the driver arrived with the car, the delivery price the autohauldirect representative promised the delivery company was $50 more than the price of the second contract I signed. I have shipped cars before and this was by far the worth experience.
12 juin 2026
Avis spontané
Great experience!
Had an amazing experience with them! Gavin did an absolute perfect job communicating with me and keeping me updated,along with giving me the best prices available!
He had found me the best driver for the job and the car was transported to buyer in great time!
I highly recommend using them for any and all auto transport needs!
1 juillet 2026
I disliked the fact that I signed a…
I disliked the fact that I signed a contract to have my car transported for $650. On the day of pickup, your agent told me that there were no drivers available at that price. She should have known this ahead of time. Consequently, since I needed the car moved on that date, the price increased to $1100.!! You backed me into a corner, knowing that I would pay your additional amount of money to have the car moved on that particular day. Also, my car was initially loaded onto a two car flatbed trailer, with my car hanging off the back, to be moved to another location and reloaded onto a proper auto carrier. That was not explained to me and that was not part of the contract. And finally, I told your agent to tell the driver to call me with updates on his arrival. I even spoke to the driver myself, requesting that he would give me updates. I never received a call from your company or your driver. I was busy and my wife had to take delivery of my car. That was unprofessional and upsetting to my wife. If anyone asks for an auto hauling company, yours is THE LAST I would recommend.
8 juin 2026
Avis spontané
Réponse de Autohauldirect
Thank you for your feedback..
We'd like to clarify a few points regarding your shipment. The rate adjustment was not the result of our company "backing you into a corner." Carrier pricing is determined by the transportation market, and the increase reflects what was required to secure a driver for your requested pickup date. We presented the available option, and you chose to proceed.
The use of a local flatbed to transfer a vehicle to a larger carrier is a standard industry practice in certain areas and does not impact the safety or condition of the vehicle.
Regarding communication, we did relay your request for updates to the carrier. While we understand your frustration that you did not receive the calls you expected, drivers manage their schedules on the road, and communication can sometimes vary.
We regret that your experience did not meet your expectations, but we appreciate the opportunity to transport your vehicle and wish you all the best.
0 stars
My vehicle was never picked up. They changed the pick-up time twice. Said they couldn’t find a driver and refunded the 300. Don’t waste your time now. My car is being towed away because of incompetence from this company.
24 mai 2026
Avis spontané
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